Fulfillment Associate Amazon
Resume:
Raeshelle Mcdonall
Garfield Heights, OH *****
******************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Amazon Fulfillment Associate
Amazon.com - Warrensville Heights, OH
August 2022 to Present
I had the amazing opportunity to work as an Amazon fulfillment associate for a total of three years. During my time there, I was responsible for a variety of tasks that ensured the smooth operation of the fulfillment center.
One of my main responsibilities was picking items from the inventory based on customer orders. This involved using handheld scanners and locating the items in the vast warehouse. I became quite skilled at navigating the aisles and finding the right products in a timely manner. Once the items were picked, I carefully packed them into boxes, making sure to use appropriate packaging materials to protect the products during transit. Accuracy and attention to detail were crucial in this role, as I had to ensure that the correct items were packed and labeled correctly. In addition to picking and packing, I also operated machinery such as forklifts and pallet jacks to move items around the warehouse. Safety was always a top priority, and I followed all the necessary protocols to ensure a secure working environment for myself and my colleagues. Another important aspect of my role was maintaining inventory accuracy. This involved conducting regular cycle counts and reconciling any discrepancies. I worked closely with the inventory control team to identify and resolve any issues, ensuring that the inventory was always up to date and accurate. Working as an Amazon fulfillment associate was fast-paced and dynamic. The fulfillment center was always buzzing with energy, and teamwork played a crucial role in meeting daily targets and ensuring customer satisfaction. I enjoyed collaborating with my coworkers and the sense of accomplishment that came with meeting our goals.
Overall, my experience as an Amazon fulfillment associate was both challenging and rewarding. It taught me valuable skills such as time management, attention to detail, and the ability to thrive in a fast-paced environment. I am grateful for the opportunity and the friendships I made along the way. I hope this gives you a better experience of what it's like to work as an Amazon fulfillment associate ! Sales Associate - Retail
Affordable Connectivity Program - Cleveland, OH
January 2021 to June 2023
Title: Retail Sales Associate at the affordable connectivity Department Description:
As a Retail Sales Associate at the affordable connectivity Department Store, I had the opportunity to work in a fast-paced and customer-centric environment. This experience allowed me to develop a wide range of skills, including effective communication, product knowledge, and exceptional customer service. Responsibilities:
1. Customer Assistance: Greeting customers with a warm and friendly demeanor, I provided assistance in locating products, answering inquiries, and offering recommendations based on their needs and preferences. I strived to create a positive shopping experience for each customer, ensuring their satisfaction and building long-term relationships. 1. Sales and Upselling: Utilizing my in-depth knowledge of the store's products, I actively engaged with customers to promote sales and upsell additional items. By understanding their requirements, I effectively highlighted the features and benefits of various products, resulting in increased sales and customer satisfaction.
1. Cash Handling: Operating the cash register and processing transactions accurately and efficiently was a crucial part of my role. I ensured that all payments were handled securely, maintained proper cash balances, and resolved any discrepancies promptly. 1. Merchandising and Stock Management: Collaborating with the visual merchandising team, I assisted in maintaining an organized and visually appealing store layout. This involved restocking shelves, arranging displays, and ensuring that products were properly labeled and priced. 1. Inventory Management: Regularly conducting stock checks and assisting in inventory management, I helped maintain accurate records of product availability. This allowed me to promptly inform customers about product availability and suggest alternatives when necessary. 1. Customer Complaint Resolution: Handling customer complaints and resolving issues in a professional and empathetic manner was an essential part of my role. I actively listened to customers' concerns, offered appropriate solutions, and ensured their satisfaction, turning potentially negative experiences into positive ones.
Achievements:
• Consistently achieved and exceeded monthly sales targets by 15%, recognized as a top-performing sales associate.
• Received multiple positive customer feedback and commendations for exceptional service and product knowledge.
• Actively participated in training sessions and workshops to enhance product knowledge and sales techniques.
Key Skills Developed:
• Excellent interpersonal and communication skills, both verbal and written.
• Strong customer service orientation, ensuring customer satisfaction and loyalty.
• Ability to work effectively in a team and collaborate with colleagues from diverse backgrounds.
• Proficient in cash handling and point-of-sale systems.
• Detail-oriented with excellent organizational and time management skills.
• Adaptability and resilience in a fast-paced retail environment. Overall, my experience as a Retail Sales Associate at the affordable connectivity Department Store provided me with valuable skills and knowledge in customer service, sales, and inventory management. It enhanced my ability to work effectively in a dynamic retail setting while delivering exceptional service to customers.
Houskeeper
Residence Inn by Marriott - Cleveland, OH
February 2021 to December 2022
Hey I was currently working for residence Inn Marriott downtown Cleveland and I once worked as a front desk agent at this luxury hotel. It was my responsibility to greet guests and check them in and out and provide them with any assistance they needed during their stay. I enjoyed fast paced nurture of the job and being able to interact with people from all over the world. It was rewarding to ensure that guests had a comtarble and pleasant experience. I also had the opportunity to learn about hotel operations and work as part of a dedicated team. Overall it was a great experience in the hotel industry ! And another thing also used to work as a housekeeper in this busy hotel my responsibilities included cleaning and maintaining guest rooms, making beds, replenishing amenities, and ensuring that rooms were spotless for the next guest. It was a physically demanding job but I found satisfaction in providing a clean and comtarble environment for hotel guests. I also had a chance to work with a supportive team and learn efficient cleaning techniques. Overall it was a rewarding experience contributing to the smooth operation of this hotel.
Factory Worker
Minute Men Staffing - Cleveland, OH
September 2021 to November 2022
hey ! My previous experience working as a factory worker was I used to work in a manufacturing plant where I was responsible for operating machinery, assembling products, and ensuring quality control. It was a faced pace environment and I had to follow strict safety protocols and production deadlines. Although the work was physically demanding I found satisfaction in being part of the team to efficiently produced high quality goods. It was a great opportunity to learn about the manufacturing process and develop valuable skills. It was a challenging and yet rewarding job but I worked on an assembly line where I had to perform repetitive tasks to assemble products and the work required precision and attention to details to ensure that each item met the quality standards. The factory had a strict production schedule and I had to work efficiently and professionally to meet the targets. It was a great learning experience as I gained knowledge about the manufacturing process and developed team work skills. Overall it was a valuable experience that taught me the importance of efficiency and quality in a production environment. Team Member
Burger King - Warrensville Heights, OH
May 2021 to August 2022
Hey I was currently a team member with the Burger King team cooperation and I previously have worked there for over a year and I was cleaning bathrooms and mopping and seeping floors and doing customer service and I was giving out customer orders and made sure that the customer had got the right order and then i provided basic needs and service for the customer so they would have a good clean environment when they eat and come in and enjoy their food and I welcomed them so they could have a good experience at our Burger King Team and give us a good rating based on our local restaurant Education
High school diploma
Randall High School - North Randall, OH
August 2022 to June 2023
Skills
• Communication skills (10+ years)
• Writing Skills
• Time Management
• Cleaning (2 years)
• Warehouse Experience (1 year)
• Commercial Cleaning
• Assembly
• Packaging
• Laundry (2 years)
• Food Preparation
• Kitchen Experience
• Meal Preparation
• Cooking
• Forklift
• Load & Unload
• Residential Cleaning
• Retail Sales (1 year)
• Maintenance
• Quality Control
• Leadership
• Sales
• Customer service
• Cash handling
• English
• Hospitality
• Marketing
• Restaurant experience
• Analysis skills
• Typing
• Custodial experience
• Merchandising
• Commercial cleaning
• Driving
• Heavy lifting
• Budgeting
• Property management
• Industrial cleaning
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