Human Resources Coordinator
Resume:
Karla Browne
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping,
employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Skills
Bilingual
Coaching and Mentoring
Data Interpretation
Problem-solving abilities
Professional Demeanor
Self Motivation
Attention to Detail
Teamwork and Collaboration
Organizational Skills
Effective Communication
Work History
2020-08 - Current Staff Performance Manager
Employbridge/Select Staffing
Plan, organize, staff, control, and direct all operations of Select Staffing on- site office
Oversee 126 employees
Act as liaison between Select Branch office and client Conduct site tours and safety training
Ensure accuracy of payroll and resolve payroll issues Manage databases and run client reports when needed Monitor performance and resolving basic employee problems as required. Cultivated strong relationships with key stakeholders, ensuring effective communication across all levels of the organization Gathered, documented, and modeled data to assess business trends Vallejo, CA, 94589
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Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters Supported employee relations, cultivating retention with welcoming and inclusive work culture
2015-05 - 2020-06 Human Resources Coordinator
Sheraton Palo Alto Hotel, Palo Alto
Provides on-site support to more than 190 employees through facilitation of HR programs, initiatives, policies and benefits
Assists in scheduling candidate insight interviews Conducting background check reports, ensuring candidate references, and assisting in New Hire Employee Orientations
Supported on-site employees by answering any HR-related inquiries Ensures all proper employment authorization documentation is valid for all employees, including maintaining I-9 binder, verification of social security cards via First Advantage System and tracking documents for expiration dates
Ensures all personal records for all employees are filled properly and completed within timing matter
Facilitates data-entry into HR internal systems for new hire employees through Ultipro and TimeForce Systems
Creates and markets new position openings through internal and external outlets.
2012-01 - 2015-04 Front Desk Agent
Sheraton Palo Alto Hotel, Palo Alto
Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas
Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences Facilitated smooth guest experiences by coordinating with multiple departments across the property
Coordinated group bookings successfully, handling all logistics from reservation confirmation to departure arrangements Increased customer loyalty with exceptional communication skills and personalized service
Assisted guests in making informed decisions on local attractions, dining options, and transportation services
Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates Resolved guest issues promptly, resulting in positive feedback and return visits
Enhanced guest satisfaction by efficiently managing check-in and check- out processes
Ensured compliance with hotel policies and procedures while addressing any discrepancies in a timely manner
Education
1985-01 - 1986-01 GED
Colegio San Jose At Nicaragua - San José, Nicaragua Additional Skills Interests
Proficient Speaking, Writing and Reading in English and Spanish Half Moon Bay High School ELAC Translator Half Moon Bay, CA 2008- 2009
Victoria Elementary School PTA President Costa Mesa, CA 2001-2005 Victoria Elementary School ELAC President Costa Mesa, CA 2005 References
Upon Request
Languages
Full Professional
Spanish and English
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