Branch Manager Store
Resume:
ZELDA Branch Manager NEWMAN
I am a highly motivated and result-orientated individual with strong
work ethic and commitment to excellence. Seeking a challenging position where I can use my skills and experience to make a significant contribitution to the company's success.
I also believe there's room for improvement in everything one does. I have
the ability to learn quickly and adapt to new working environments thanks
to my open easy-going and sociable character. This work experience enabled me to learn to work under pressure on a daily basis and to anticipate unforeseen events and problems which may arise. Thanks to this
I have learnt that it is absolutely necessary to encourage respect and teamwork inside and outside the company in order to guarantee that the project is carried out to perfection .
Experience
July 2011 -
August 2013
Protea Hotel Oasis /Protea Hotel
Upington Receptionist/Reservation
Receptionist/Reservation My duties included
accommodating the Guest, booking of
reservations Handling of guest
queries,banking of reservations following up
on outstanding payments preparing tax
invoices and dealing with payments
August 2013 -
January 2020
Clicks Retailers Store Manager
-Staff management, development, and
support -Floor-walk management Price
information maintenance
-Promotion and advertising co-ordination -
Staff Recruitment
-Profit and loss Management
-Various store department and area
management
Contact Me
newmanzelda@gmail.c
om
41 Jupiter Cresent
Upington,South Africa
linkedin.com/in/zelda
newman-818534180
Skills
Planning,Organising and
Goal orientated
Languages
English, Afrikaans
Interest
Music, Dancing,
References
References:
Violet Cassel(Regional
Manager)Clicks Retailers
-Customer query/complaint resolution
-Stock management.
-Stock take facilitation
-Admin related reports analysis.
- Sales related reports analysis
-Trading Premises maintenance
-External contractors and outsourced
services monitoring.
Occupational Health and Safety Act safety
and Hygiene.
-Sales target budgeting.
- In-store stock management.
- Merchandising, Promotional planning
,Branch reporting.
-Retail store operations management.
-Optimal stock management.
-Coaching/Development Sales performance
management.
-Disciplinary processes IR related issues.
-Customer service/relations.
-MS office Planning and organising -
Entrepreneurial and commercial thinking
September
2021 - Currently
employed
Telkom Kalahari Mall Store Manager
-Ensure the achievement of the stores
financial performance by driving and
maximising sales, tracking daily targets,
weekly and monthly sales plans and
proactively taking appropriate action as
required.
-Efficiently managed and control all
operational activities of the store, including
expenses, stock management, shrinkage,
general housekeeping and administration. -
Successfully manage in-store execution of all
visual merchandising, ensuring that in-store
presentation and promotional standards are
maintained and that the appearance of the
store is in line with the brand image.
-Ensure competent and motivated
employees through effective selection,
leadership, management and on-going
development in order to build capacity and
Terence Maasdorp Protea
Hotels(Front office
Manager) 054-***-****
Jowen Micheals Area
Manager Telkom
capability to meet current and future
business needs. -Ensure all administrative
responsibilities are attended to in an efficient
manner, including ensuring weekly time and
attendance and employee records are
complete and submitted to HR.
-Execute customer service initiatives in store
and take corrective action that results in a
great customer experience, drives customer
loyalty.
-Build and maintain sound working
relationships with relevant stakeholders
(centre managers, OEM'S) to ensure business
objectives are achieved and opportunities
are maximised.
-Maintain awareness of customer trends,
demographics and needs and monitor the
activity of local competitors in order to
capitalise on opportunities.To drive a high
performing business culture that delivers
employee affiliation, customer satisfaction
and shareholder value.
Education
2000 - 2005 Carton Van Heerden Grade 12
2024 -
Ongoing(N4)
Oxbridge Academy Human Resource
Management
Online distance Learning,
Completing a 3 year course to complete my
N6
Contact this candidate