Support Specialist Executive Assistant

BETINA BROWN

**** ********* ****·HOME: 770-***-**** MOBILE: 770-***-****

**********@***.***·LinkedIn Profile-BETINA BROWN

Pursue employment as administrative or executive assistant within a medical institution, institution of higher learning or corporation. The diversity in my skill set will transition to any work culture.

PROFESSIONAL EXPERIENCE

07/2013-PRESENT

LEAD CLINICAL SUPPORT SPECIALIST

coram cvs specialty infusion services-marietta, Georgia

Delegate tasks, as appropriate, to other Clinical Support Specialist in the nursing department

Work closely with the nurse manager in the day to day operation of the nursing department

Facilitate meetings with direct reports

Training of new staff and remedial education of current staff

Manage the nurses master schedule, nursing staff calendar and assign patient visits based on referrals utilizing MS Outlook and Mediware’s HC360

Staff and assign nurses for department on call schedule

Review daily on call report and hand off communication and disseminate, issues of concern, to the appropriate team

Work integral to sales, admissions, pharmacy and warehouse teams in coordination of care.

Using HCN360, enters data from nursing notes for billing purposes and weekly reports

Scans and indexes both paper and electronic nursing notes into an electronic medical record management system

Maintained professional and courteous customer service communication with the multidisciplinary home infusion team, patients and families

Provided day to day operations and decision making to the highest degree of resourcefulness, independent judgement, initiative and planning

Attend morning and afternoon board meetings and impromptu huddles to receive and disseminate information for patient care coordination.

03/2009-11/2013

RECEPTIONIST/ADMINISTRATIVE STAFFING COORDINATOR, tanner/willowbrooke-villa rica, georgia

Staffed the 100 bed, multiple unit facility with nurses, psychiatric technicians and unit secretaries

Supervised a member team of direct reports; three unit secretaries and six receptionists

Provided day to day operations and decision making to the highest degree of resourcefulness, independent judgement, initiative and planning

Using Kronos, edited, approved and submitted payroll

Managed attendance and PTO records

Maintained leaves of absences and FMLA files

Maintained professional and courteous communication with the multidisciplinary mental health care teams, patients and families

Utilized PC and related software programs to accomplish transcription, dictation, form completion, compilation of records and reports required by governmental agencies and corporate office

Oversight of efficacy of staff involved in patient discharge, transportation arrangements and facilitation of aftercare programs

EDUCATION

MAY 1982

HIGH SCHOOL DIPLOMA,

caldwell parish high school-columbia, Louisiana

Liberal Arts

AUGUST 1982

LOUISIANA TECHNICAL UNIVERSITY,

ruston, louisiana

Started nursing program

SKILLS

MS Office

Medical Terminology

HC360

Kronos

ICD 10 Codes

ACTIVITIES

Volunteer with church organization to feed and clothe the homeless in Metro Atlanta.

Volunteer as Team Mom for AAU Basketball Teams for several years.

Volunteer as church clerk typing and printing church programs for Sunday Services.

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