Operations Manager Continuous Improvement
Resume:
Glen Snider
*** ****** ***** *. ******** NY *****
I noticed the opening for WH Operations Manager with your company. My initial thought was this is an opportunity for me. First let me introduce myself.
I am Glen Snider. I live in the Syracuse area for the past 24 Years. I did retire four years ago and at that time had significant issues that plagued me from performing at my best. So, what did I do? I weighed significantly more than I do now. I have over the last year lost one-hundred-twenty-five pounds. I feel amazing. I also converted to Catholicism which in total allowed me to deal both spiritually and physically with my life.
Given the changes in my life I have realized that I still have value to offer. But I am particularly picky about the opportunities. Given that I have experience in cGMP manufacturing principles, and I am what I would call a Lean Practitioner I am only interested in industry that offers these types of challenges. To clarify, I am not a trained Lean Six Sigma person, or do I hold certificates in the Toyota Manufacturing principles my success is that I love lean theory and through working with other Lean Practitioners have experienced amazing change in organizations.
To include warehouse operations.
I am passionate about safety and deeply stooped in the idea that we standardize our processes. We do not improve without following the standard. However, with continuous improvement as the guide we can offer ideas, change the standard and train.
I have managed plants in the role of Operations Manager with as many as 750 employees and as few as fifty. The leadership principles are the same. People love to believe they matter, and I believe they do. We are charged as leaders to find the value all employees offer.
There isn’t anything on your list of requirements that I have not managed and have been a part in the decision maker role.
As I am writing this letter, I realize that you saw the word retired and might have recoiled a bit, but I assure you I am a passionate exciting leader and offer value and promise success.
Let’s Chat!
Glen Snider
Glen Snider
107 Dormar Drive N. Syracuse 13212 315-***-**** ****.******@*******.***
Retired October 2020 – Looking to return to Operations.
Summary
Hands-on, results driven, continuous improvement / lean manufacturing focused Operations professional with over 35 years of demonstrated results in safety, quality, operational excellence, cost reduction, customer service, logistics and people management. Experienced managing over $15 million in annual budgets, multiple large departments with over 400 people and $10 million in capital projects. My current assignment is smaller but manager $160M in revenue shipping 100% on-time. Most recently assigned to manage the Raymond Center of Excellence.
Experience
Operations and Logistics Manager – Raymond Corporation, Syracuse NY.
March 2015 – October 2020
Managing the Parts Distribution Warehouse improving customer service from 97% on time delivery to 100%
Increased productivity from 5.5 minutes per line to 4.0 minutes per line
Implemented a defect tracking system developing a continuous improvement opportunity within the organization where lean thinking and tools are implemented.
Reduced Warranty in our Rebuild shop from 4.0% to less than 1% by using Toyota Production System thinking and tools.
Manage the Facilities team where we were approved to spend $12.8M to expand our current operation.
Operations and Logistics Manager - Marietta Corporation, Cortland NY.
March 2013 – 2015, Feb 2007 – Aug 2010.
Certified in DuPont and led deployment of safety program that reduced TIR from 5.2 to .05. Created safety leaders on the production floor to institutionalize behaviors through EHS training, “Mind’s eye” methodology for hazard awareness, effective root cause analysis for problem solving, near miss reporting, intense auditing, and safety metrics.
Created vision and sustained benchmark visual factory that facilitates status at a glance and total employee involvement. Efforts include 5S standards/deployment, material Kanban systems, OEE line boards, Gemba boards, equipment marking, shipping/receiving flow and sequencing tools, and material handling/delivery systems.
Responsible for managing operations that delivered over 50% of the company’s overall revenues. Sustained meeting business goal of 98.5% case fill rate via data based lean manufacturing tools, OEE improvements, labor management, material delivery improvements, schedule optimization and customer management.
Delivered over $1 million in cost reduction via OEE improvements, labor efficiency improvements, capital projects for automation, over time reduction, warehouse equipment optimization, and open location reduction, outside warehouse management, material delivery optimization and other process improvements.
Operational lead and main liaison for several key customer relationships. Efforts included data based communication, daily priority management, escalation process deployment and internal collaboration for problem resolution.
Leading Autonomous Maintenance deployment for operational excellence. Reduced cleaning time and unplanned stops by 80% and led processes through Step 3 certification by external auditor.
Demonstrated results as people manager. Efforts include daily scorecard checks, metric based goal setting with clear milestones, periodic performance reviews, providing effective coaching on various business aspects and managing people accountability.
Led compliance efforts in responsible departments for customer audits / observation responses, CAPA implementation, training using Compliance Wire, FDA audits and achieving cGMP standards. Developed a compliance calendar and action registry to track improvements.
Operations Manager - Goulds Pump an ITT Company, Seneca Falls, NY.
August 2010 – March 2013
Responsible for complete delivery of Mid-Range pumps including logistics – shipping and receiving, materials planning, customer service and operations.
oManaged over 210 union associates and all production superintendents.
oUsed lean manufacturing and Six Sigma tools to manage efficiencies, on-time delivery and cost control efforts.
oDelivered five record quarters in Revenue and Margin.
Led a lean transformation initiative that improved material flow and reduced past due orders. Led implementation of a comprehensive enterprise resource planning interface with AS400 systems that eliminated need for tribal systems from order entry through shipment/billing. Improved on-Time delivery and resulting cash recovery from 16% to 80%.
Led transformation of safety culture focused on hazard recognition, behavioral safety, and root-cause resolution, auditing and focused on zero recordable incidents.
oTotal employee involvement efforts at floor level where union led collaborated via safety committee to reduce risks and improve EHS performance.
oEfforts resulted in a significant drop in TIR to less than 1.0.
Led deployment of lean manufacturing thinking at shop floor level including union operations. Efforts included daily Gemba reviews to empower associates to report and own performance on safety, quality, delivery, inventory and productivity (SQDIP method).
Production Supervisor - Magna International, Syracuse, NY.
2006 to 2007
Production Supervisor – Carrier Air Conditioning a UTC company, Syracuse, NY.
2000 to 2006
Operations Manager – Western Fabricators, Burnsflat, OK.
1996 to 2000
Other Personal accomplishments
BLA from Excelsior College in NY
Black Belt in Martial Arts
Ten years as a volunteer Police officer
References
Brian Bechard 607-***-**** Peer
Mike Bambino 214-***-**** CI Manager
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