AIDA KOLENOVIC
**** ******* **** ********** ** **067 l EMAIL *****************@*****.*** l 940-***-****
Objective Analytical, organized, and detailed-oriented. Collaborative team player with ownership mentality and a track record of delivering the highest quality strategic solutions to resolve challenges, propel business growth.
Experience Hilton Garden Inn Hotel - Lewisville, TX
January 2024 to Present
Front Desk Manager
Supported front desk operations for a hotel of 165 rooms, communicated with guests to field inquiries and identify solutions to service issues, and conducted sales calls to secure bookings and upsell luxury suites. Responsible for check in and out. Process payments for groups. successfully act as a sales liaison between a hotel guest and local travel companies.
Hampton Inn & suites Dallas- Lewisville - Lewisville, TX
July 2022 to Present
responsible for check in and check outs and process payments
Manage the reservation system and perform bookings, cancellations, and reservation
Caregiver/Personal Assistant
Rosewood Assisted Living and Memory Care - Flower Mound, TX
August 2013 to September 2018
Assisted residents in and out of bed, feeding, showering checking vitals exercising
Education Trade School in CNA
Health Care of Irving - Irving, TX
March 2018 to April 2018
Everest college in Medical Assistant
Everest College-Dallas - Dallas, TX
January 2011 to May 2012
References Leila 214-***-****
Ana Palma 214-***-****
Angie Garcia 469-***-****