Office Assistant Customer Service

ABU N SHAHABUDDIN

*** ****** ***** ****, *************, GA 30044 Ph: 404-***-****, email: **.*******@*****.***

ACADEMIC QUALIFICATIONS

U.S Educational Equivalence: Bachelor of Science degree in Statistics. The credential has been evaluated by Foreign Credential Evaluations, Inc (FCE), Roswell, GA.

WORK EXPERIENCES

1.Currently driving Uber and Lyft as part time after laid off from Maxima Realty LLC

2.Worked in Maxima Realty LLC, Atlanta as Office Assistant since January 2021 to to June 2024.

Responsibilities as Office Assistant:

Responsible for the preparation of required documentations necessary for both parties, Buyers and Sellers for every transaction & ensure that all the documents are accurate.

Ensure the signatures in all docs and CC to the concerned parties.

Keeping Records of all the Settlement documents.

Prepare the Commission checks and their timely disbursements.

Correspond with the concerned parties to remind the deadline of the various dates like, Due Diligence, Appraisal and Financial Contingencies.

Ensure the timely payment of Utilities of the Company.

Schedule for agents’ and Broker Agents meeting.

All other facets of administrative work for the Company.

4. Served in Naw Store Inc, Roswell, since January 2017 to December 2020 as a Customer Care Associate.

Job Responsibilities at Naw Store:

First & foremost to ensure the best customer service to all.

Responsible for preparing the proper order sheets & their timely delivery.

Coordinate with different vendors/suppliers to ensure sufficient stocks of all merchandises.

Responsible for documentations of all necessary documents & ensure that all the documents are up to date, like yearly business license, alcohol license, insurance papers etc.

Maintain all kinds of utility bills of the business & their timely payments

Schedule employee monthly meetings.

To ensure proper cleanliness of the business.

5.Worked in Yeasmin Enterprise Inc from July 2012 to December 2016 as a Cashier.

Job Responsibilities at Yeasmin Enterprise:

a.First & foremost to ensure the best customer service to all.

b.Responsible for preparing the proper order sheets for different merchandise needed for the store & their timely delivery.

c.Coordinate with different vendors/suppliers to ensure sufficient stocks of all merchandises.

d.Ensure the timely payment of all utility bills of the business & their timely payments

e.Ensure the yearly renewal of all Licenses.

f.Cleanliness of inside and outside parking lot.

6.Served in South East Wholesale, Atlanta since August 2008 to April 2012 as a Customer Service Associate.

Job Responsibilities at South East:

a.Responsible for receiving phone calls of the Customer/vendors.

b.Responsible for preparing order sheets & ensure proper & timely delivery of the products.

c.Coordinate with different vendors/suppliers to keep up sufficient stocks of all merchandises.

d.Responsible for Inventory Management and ensure the sufficient stocking of all items.

e.Responsible for documentations of all necessary documents.

f.Maintain all kinds of utility bills of the company & their payments

g.Sometimes go with the driver to ensure proper/timely delivery of the merchandise.

7.Served for Vista Valentine (Gift Shop) at Embassy Suites Hotel in Dallas, Texas as Guest Attendant from August 2006 to May 2008.

Job Responsibilities at Vista Valentine:

a.Customer Service experience in the Gift shop of the Hotel

b.Coordinated with different vendors/suppliers as and when required.

c.Work relating to all other facets of the store.

d.Responsible to attend all phone calls from hotel guests.

e.Responsible to set up Audio Visual Equipment’s’ like Projector, laptop, Screen, Micro phone for corporate meetings, wedding, etc.

Computer Knowledge:

- Efficient in Microsoft Office (word, Excel, Power point)

- Efficient in using FAX machine & copier machines or any other office equipments.

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