Executive Assistant

Bridget Kenny Email 201-***-**** LinkedIn

PROFESSIONAL PROFILE

● Industrious, forward-thinking administrative and customer service professional highly valued for resourcefulness, relationship building, organizational development, and process improvement

● Adaptable to dynamic, high-pressure situations where confidentiality, composure, and professionalism are key

● Passion for streamlining operations, maximizing productivity, and driving business success

● Skilled in anticipating needs, prioritizing, multi-tasking, and balancing conflicting demands; track record of meeting 100% of project deadlines on time and within budget

● Persuasive communicator with proven skills in adeptly interfacing with a diverse population of customers, colleagues, and leaders and fostering and maintaining trusting, strong mutually beneficial relationships AREAS OF EXPERTISE

Administrative

New System Creation & Implementation Process Streamlining & Improvement Maximizing Productivity Relationship Building Communication Professionalism Confidentiality Scheduling Planning Organization Operations

Leadership Project Management Recordkeeping Budgeting Operational Policies & Procedures Workflow Management Staff Training Task Delegation Supervision Technical

Microsoft Office: Word Excel PowerPoint Outlook OneDrive Google Workspace: Docs Sheets Slides Mail Drive AutoCAD SketchUp

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Legal Assistant, Office Manager Riseley & Moriello, PLLC. Kingston, NY 2021 to 2024 Maintained confidentiality and security of sensitive information while executing administrative duties for busy legal office. Support day-to-day functions including managing multiline phone system, ordering supplies, liaising with clients, and coordinating personal and professional calendar. Manage email communication, responding to messages on behalf of lawyers. Set-up and troubleshoot technology for video and voice conference calls. Draft, scan, and send legal documents and client invoices, closing statements and retainer agreements, track client payments, and send billing reminders. Electronically file documents for Appellate and Supreme court cases. Train and mentor staff.

● Quickly acclimated and positively impacted office efficiency by initiating development and implementation of new billing systems and management of internal client files

● Reorganized space layout and filing systems of an inherited office space, creating a professional and streamlined environment with easy access to important client documentation Design Consultant Herzog's Design Center Kingston, NY 2018 to 2020 Cultivated relationships with customers, vendors, contractors, and architects while coordinating residential and commercial design projects. Facilitated seamless customer service by creating comprehensive records of inquiries and transactions. Generated loyal clientele by providing elevated customer experience.

● Modernized sales, sample lending, and ordering processes by digitizing systems, setting up online ordering, and creating and implementing a library style check out system

● Decreased ordering errors and streamlined project processes resulting in increased customer satisfaction Seasonal Sales Manager Apple Hill Farm New Paltz, NY 2015 to 2024 Coordinate and oversee day-to-day operations and workflow of 30+ year old farm stand. Deliver training, task delegation, and supervision of 8 seasonal staff. Create and continuously update displays and product merchandising. Conceptualize and promote new events.

● Increased efficiency, elevated overall appearance, and improved customer experience by redesigning workspace OTHER EXPERIENCE

Caregiver Privately Hired 2013 to 2017

House Manager Privately Hired 2012 to 2023

Teacher's Aide The Forum School 2009 to 2014

EDUCATION

Bachelor of Arts, Psychology & Fine Art University of Rhode Island Kingston, RI Certificate of Interior Design Bergen Community College Paramus, NJ Bridget Kenny Page 2

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