Sales Manager Customer Service
Resume:
Ernie Bowles
Greenwood, AR *****
*****************@*****.***
Work Experience
Sales Manager
Camping World-Poteau, OK
November 2023 to October 2024
As a Sales Manager with Camping World I also traveled to multiple stores within the company and lead sales training with associates as well as new hires . I submitted profit and loss statements weekly. Followed the market to ensure we were within price points of all competitors. Lead multiple teams with the latest company information to insure a positive work environment and that our time was maximized for ourselves as well as the company.
Finance Manager
Camping World-Multiple Locations
October 2022 to November 2023
I traveled to multiple Camping Worlds and lead the finance department which consisted of keeping in constant contact with the lenders, and customers to make sure there were no issues with their purchases. Bundling all finance deals and sending them to the lenders for fast turn around. And making sure all paperwork was correct and ready for submission.
Sales Associate
Crain Automotive Team-Fort Smith, AR
August 2022 to October 2022
Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
Utilized CRM software to track customer preferences, purchase history, and follow-up on potential leads Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Maintained a clean and organized work environment to enhance the shopping experience for customers Effectively communicated promotions, discounts, and special offers to customers at the point of sale Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
Sales Associate
Crain RV Springdale Ar-Springdale, AR
August 2021 to August 2022
Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
Utilized CRM software to track customer preferences, purchase history, and follow-up on potential leads Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Maintained a clean and organized work environment to enhance the shopping experience for customers Effectively communicated promotions, discounts, and special offers to customers at the point of sale Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
Sales Associate
Camping World-Poteau, OK
July 2020 to August 2021
Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
Utilized CRM software to track customer preferences, purchase history, and follow-up on potential leads Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Maintained a clean and organized work environment to enhance the shopping experience for customers Effectively communicated promotions, discounts, and special offers to customers at the point of sale Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
Education
K-12
Alma High School - Alma, AR
January 1981 to January 1993
Skills
• Sales
• Customer Service
• Upselling
• Sales Management
• Profit & Loss
• Cold Calling
• Account Management
Certifications and Licenses
Driver's License
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