Product Management Project
Resume:
VIJAY SHETTY
Concord, North Carolina 28027
*****.*****@*****.***
Professional Summary
● Expert professional with over 12 years of hands-on product management, software implementation and Agile (SCRUM, Kanban) project management experience.
● Experienced in Rights Management with extensive experience in creating comprehensive BRDs, FRDs, and SRS documents for complex projects.
● Extensive experience delivering enterprise business applications, end-user applications, and solutions in large global organizations operating in fintech (banking, insurance etc),
● Expert in Rights Logic Application, leveraging its capabilities to streamline rights management workflows and improve operational efficiency.
● User-centric, data-driven, and result-oriented Product Management professional with an award- winning portfolio.
● Proven ability to collaborate with cross-functional teams, third-party vendors, and stakeholders placed across seven time zones.
● Full product lifecycle expert with significant experience in all phases of product development – introduction, growth, maturity, decline.
● Experienced in participating in regular user acceptance testing (UAT) cycles in line with release schedules.
● Extensive experience in managing and administering enterprise Content Management Systems
(CMS) to deliver exceptional customer experiences.
● Expertise in managing product backlogs, roadmaps, vision and aligning solutions with business needs.
● Experienced with IT project management, system consulting, product management and business analysis.
● Demonstrated success in leading cross-functional teams to deliver high-impact products, resulting in increased revenue, user engagement, and operational efficiency.
● Adapt at user research, market analysis, product roadmapping, and backlog management.
● Experienced in Agile methodologies and deep understanding of the entire product development lifecycle and software development lifecycle.
● Excellent communication and collaboration skills with a proven track record of building strong relationships with stakeholders.
● Expert backlog manager with proven ability in requirement grooming, designing product roadmaps, and planning product enhancements.
EMPLOYMENT DETAILS
Aroma Red Stone LLC
Business Analyst From October 2022 - at present
● Managed the enhancement of the company's digital rights tracking system, which saw a 28% year-over-year increase in managed assets. Implemented new features that provided real-time rights availability checks and proactive expiration alerts, contributing to a 12% increase in content monetization.
● Coordinated the development of an omnichannel rights management strategy that seamlessly integrated digital and traditional licensing processes. This included implementing a unified rights database accessible across multiple platforms, enhancing overall rights exploitation.
● Maintained a comprehensive rights management roadmap, aligning features with business strategy and stakeholder needs, leading to 98% on-time delivery of planned releases.
● Spearheaded Agile transformation for a 15-person cross-functional rights management team, implementing Scrum methodologies that improved sprint velocity by over 40%.
● Developed and maintained comprehensive Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), and System Requirements Specifications (SRS) for rights management projects, ensuring clear communication of project scope and objectives.
● Conducted in-depth market research and competitive analysis to identify opportunities for rights management process improvement, resulting in innovative features that increased rights utilization by 12%.
● Played a pivotal role in deployment of On Premises Cloud Server.
● Prioritized and refined product backlog of 200+ user stories related to rights management, ensuring alignment with business objectives and maximizing value delivery in each sprint.
● Led daily stand-ups, sprint planning, and retrospectives for the rights management team, fostering a culture of continuous improvement and increasing team productivity by 35%.
● Presented monthly progress reports to C-level executives, effectively communicating rights management project status, risks, and strategic recommendations.
● Demonstrated deep understanding of rights management, data, and technology domains to drive innovation in digital rights protection and exploitation.
● Conducted market research and competitive analysis to identify opportunities for rights management product differentiation, resulting in innovative features that increased client retention in the media and entertainment sector.
Eresource Infotech Ltd Africa and India
Project Manager/Quality Analysis from August 2021 - September 2022
● Launched the enhanced solution, resulting in increase in user engagement and reduction in customer support calls.
● Developed and maintained a comprehensive product roadmap, outlining the vision and strategy for digital products, ensuring alignment with business goals and customer needs..
● Implemented Agile methodologies, including Scrum, to manage the product development lifecycle, resulting in a 30% improvement in sprint velocity and on-time delivery.
● Engaged with key stakeholders to gather requirements, prioritize features, and ensure alignment with business objectives, leading to a 20% increase in stakeholder satisfaction.
● Conducted extensive market research and competitive analysis to identify opportunities for product differentiation and innovation, resulting in the successful launch of new features.
● Analyzed user feedback and data to inform product decisions, prioritize the product backlog, and improve user experience, leading to a 15% increase in customer satisfaction.
● Successfully launched multiple product features, overseeing the entire product lifecycle from ideation to release, resulting in a 10% increase in user engagement and a 15% increase in revenue.
● Created detailed product documentation and presented regular progress reports to senior management, effectively communicating project status, risks, and strategic recommendations IDFC First Bank India, July 2013 - August 2021 as Jr Project Manager
● Managed the development and implementation of new features, including improved data visualization and streamlined documentation processes.
● Coordinated user acceptance testing and training programs for clinical staff resulted in a 15% reduction in documentation time for healthcare providers and a 10% increase in patient satisfaction scores related to care coordination.
● Led cross-functional teams in the development and implementation of healthcare technology solutions, ensuring alignment with organizational goals and patient care objectives.
● Collaborated with clinical staff, IT teams, and executive leadership to gather requirements and translate them into actionable user stories and product backlog items.
● Implemented Agile methodologies, including Scrum, to manage product development lifecycles, resulting in a 25% improvement in sprint velocity and on-time delivery.
● Conducted regular sprint planning, review, and retrospective meetings to ensure continuous improvement and alignment with project goals.
● Utilized data analytics and user feedback to drive product decisions, resulting in a 20% increase in user adoption rates for new healthcare applications.
● Managed stakeholder expectations through clear communication of project status, risks, and strategic recommendations in regular progress reports.
● Ensured compliance with healthcare regulations and standards, including HIPAA, in all product development initiatives.
● Break big goals into small, solvable pieces, and reliably prioritize to iteratively deliver high-value, while balancing immediate needs with long-term objectives.
● Use data to test hypotheses, challenging preconceptions to enhance product quality.
● Co-ordinate with design and engineering leaders to ensure clarity and alignment on priorities and expectations throughout the development process.
● Keep a pulse on market trends and competitor movements, understanding their implications for our customers adapting our strategies to continually serve them better.
● Carried out risk assessments, implemented CDD measures and Ensured compliance as per the defined policy.
● Collaborate with product development teams to recommend improvements and solution for identified quality issues. Review and Analyze financial records, statements, and transactions to identfy suspicious paterns or behaviors.
● Monitored the Compliance and Operational Risk movement of assessment units and flagged off the concerns to head of the department, along with governing regulatory authority.
● Created central platform for streamlining and standardizing statutory reports. It includes features such as linking common data through statutory reporting system.
● Based on the statutory reporting system, financial statements, tax returns, environmental data, employee information, and corporate governance reports were extracted for compliance purpose.
● Managed compliance with complex and dynamic legal requirements with the help of statutory reporting system.
● Collaborated Key Risk Indicators (KRIs), Key Compliance Indicators (KCIs), analyzed the loss data, external events, audit reports, identified the risks and implemented the controls. Ensured control enhancement for mitigating the risks.
● Use sophisticated monitoring systems and advanced technologies to identify threats in real time.
● Managed multiple projects for Oracle Banking Platform which reduced the complexity and cost of technology and helps to drive innovation with progressive transformation, industrialize business processes, adopt new distribution strategies, and implement key enterprise capabilities from their core.
● Managed multiple projects on cloud based platform such as Oracle, Finnone, Finacle and Salesforce for banking industry.
Ing Vysya Bank Ltd., India, October 2011 - July 2013 as Customer Service Manager and Nodal Officer
Excellent track record in completing the projects and re-engineering assignments.
Mentored Nodal escalated cases by conducting in-depth root cause analysis and providing end-to-end resolutions.
HDFC Bank Ltd., India, February 2010 - September 2011 as Assistant Manager
Supervised and executed Senior Management Escalations.
Cultivated timely and satisfactory resolution practice for customer complaint within the defined TAT. ICICI Bank Ltd., India, March 2007 - January 2010 as Customer Service Executive
Managed customer complaints on primary level for loans and investments.
Resourceful in translating business strategy and objectives into goals. Aligned business development initiatives to meet business goals.
ACADEMIC DETAILS
Master’s in Business Administration Banking and Finance, Meerut, India
Commerce Graduate from S.I.W.S. College, Mumbai, India.
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