Office Manager Customer Service
Resume:
PO Box ***
Laporte, CO ****
*********@*****.***
Amy Stock
Key Strengths and Skills
Excels at multi-tasking in a fast paced environment, completing projects within time and budget restraints.
Superior telephone, customer service and computer skills with proficiency in MS Word, Excel, Power Point, Google Calendar, email clients, web browsers, social networking, type 65+ wpm.
Diligent, detail oriented team player with knowledge of all office functions.
Employment
June 2021 - October 2021
Dec. 2003 - March 2016
Fort Collins, CO
January 2013 – July 2013
Fort Collins, CO
2000–2002 Wood Dale, IL
1996-2000
Franklin Park, IL
Cambium Learning – Technical Support 1
Provide resolutions to technical assistance requests
Create and update cases with customer inquiries via Salesforce
Work closely with internal teams to ensure great customer experience, including tracking and reporting on technical issues for customers
Front Range Internet, Inc. – Office Manager
Provide administrative support to the CEO, COO, CIO.
Human Resources duties.
Supervise Receptionist.
Head of Lunch and Wellness teams.
Maintain company social media accounts.
Manage scheduling of conference rooms, company vehicle, and travel.
Maintain inventory and order office supplies.
Package and process all shipments and maintain postage meter.
Support billing, invoice, and payment processing and log all customer interactions using detailed ticket notes.
Process daily cash receipts and other AR transactions.
Organize company functions and fundraisers.
Manage all building maintenance requests and inquiries, communicating with outside vendors including trash removal, janitorial, landscaping and elevator companies.
Maintain and successfully adhere to all front office related budgets.
Weil Lifestyles, LLC.
Work independently from home.
Research and source coding for www.drweil.com
Update shared Google spreadsheets and word documents.
Siemens Building Technologies - Administrative Assistant
Assisted the Regional Controller, District Manager, and District Operations Manager
Performed all Office Manager duties including, building maintenance, federal and state labor law postings, annual business licensing, purchasing letterhead, envelopes, business cards and sales literature.
Managed the payroll process including, timesheet data entry, running reports and checking balances.
Generated purchase orders for subcontractors, matched the invoices to the purchase orders, and sent the completed packages to accounts payable.
Generated and maintained regional phone listings.
Responsible for answering phones, greeting customers, filing, sorting and distributing incoming and outgoing mail.
Gendex-Del Medical Imaging Corporation - Return Goods Coordinator
Assisted the Director of Quality Control.
Created and distributed serial tags and handled maintenance of serial logs and history device database files.
Responsible for monthly trending and data processing.
Completed timesheet tracking and entry.
Contact this candidate