Customer Service Be A
Resume:
SKILLS
Strong knowledge of Computer Literacy
Multi-task Management
Experience in Customer Service
Proficiency in Microsoft Word, Excel, and PowerPoint Technology Savvy
CERTIFICATIONS
PC Building & Repair CompTIA
10-Hour OSHA Hazard Recognition Training for
General Industry
CompTIA IT Fundamentals (ITF+)
MTA: Windows Operating System Fundamentals
CompTIA A+ Certification
NADISHA WILLIAMSON
PROFILE
I am a reliable, ambitious and
tenacious young lady who is eager
to apply my knowledge, skills and
experience to my utmost best.
Moreover, I am on a journey
searching for a fulfilling role that
provides growth, opportunities and
challenges to better myself and the
environment for those around me.
CONTACT
Cell Phone #:
804-0624/ 431-4178
Work Phone #:
302-8239
Email:
*********@*****.***
EDUCATION
Bahamas Technical Vocational Institute
August 2018 - 00/00/2024
Associate Degree: Information Technology Management AAS
Ministry of Youths, Sports and Culture
Fresh Start Programme
March - June 2017
Bahama Host Course
Synergy Bahamas; CompTIA Fundamentals
A temporary trainee technician at Airport Authority in the Electronic Maintenance Department from May to
October.
Bishop State Community College: Mobile, Alabama
January - May 2016
Pursued an Associate Degree in Information Systems; CIS 149 and Math 090
College of the Bahamas
January - December 2012
Preparatory classes; CIVS 001 and ENG 017
LINKEDIN PROFILE
linkedin.com/in/nadisha-
williamson-b7b160112/
INTERESTS
Taking care of cats and dogs in
need (I have cats) I would like to
help other animals as well
Tinker with laptops that are not
functioning properly
Research organic products and
ergonomic equipment
Reading books e.g. the Atomic
Habits and Switch on your brain
Exploring, going on adventures
and living to my fullest potential
RELATED EXPERIENCE
While I was working in the
Electronic Maintenance
Department at Airport Authority, I
shadowed the technicians. As a
result I learned a few about what it
takes to be a technician and to list
only a fraction of it:
Set up computer
workstations in various
offices with ethernet cables
Assisted with the
installation of security
cameras, and run wires
Assembled SM Wall –
Mounted Cabinets and
Nave Point
How dismantle laptops
then assemble them
properly
REFRENCES
Available upon request
WORK EXPIERENCE
Call Agent at Bahamas Power and Light
May 16th, 2022 – continuing
I was made permanent from January 6th, 2023
Receives and handles all of the company’s telephone calls including the family islands and provides requested and general information to customers.
Provides superior customer service during each customer interaction and to the best of my ability attempts full resolution of the customer concerns.
Operates a computer workstation, call logging software, and a voice response system to receive, handle, process and report of calls.
Contract Cashier at Bahamas Power and Light
September 27th, 2021 – May 13th, 2022
Receives and posts payments for monthly electricity bills by using computerized cash receipt system
Prepares balances of daily cash receipts, bank deposit slips, and daily cash analysis reports
Responds to consumer queries by researching payment differences
Performs a variety of other related duties such as: assists with photocopying of invoices and receipts for
miscellaneous payments, assists with the issue of bills. Hadji’s Convenience Store and Rake ‘n’ Scrape Restaurant: Inventory Clerk
December 2020 – September 2021
Maintain and update inventory records
Reconcile inventory discrepancies
Counting materials, equipment, merchandise, or supplies in stock.
Reporting discrepancies between physical counts and computer records.
Review and apply inventory activities, including
movements and deletions, etc.
Automotive Industrial Distributors at the Mall of Marathon: Customer Service Representative
December 2018 – August 2019
Assisted the customers’ wants and needs
Completed restocking lists and inventory checks
Organized the shelves
Unpacked and labelled the items
Contact this candidate