Data Entry Customer Service

Mary E Bettencourt

*****************@*****.*** 510-***-****

OBJECTIVE

Degreed professional prepared to secure a position in an office where my skills in reception, data entry, customer service and general office support will be valued and beneficial to an organization.

SKILLS

Office Assistant PO Processing Dispatch Meeting Minutes

Reception Order Processing Customer Service Communications

Filing/Mail Accounts Payable Sales Quotes Correspondence

MS Office Suite: Word, Excel, Teams and PowerPoint, Sage and data entry

PROFESSIONAL EXPERIENCE

Superior Court Colusa County Colusa, CA Oct 2021- July 2022

Document Scanner

Prepped Files for scanning

Scanned Files into computer

Reassemble files.

Put all information in to a excel log.

Ford Dealer Ship (contract) Fairfield, CA Mar 2021-May 2021

File Clerk

Citadel – Roofing and Solar Vacaville, CA Nov 2020-Jan 2021

Data Entry

Processed purchase orders for roof and tile. Emailed to appropriate contact.

Reconciled PO’s on different websites for completion; Emailed to correct people

Inventory and filing; Organized file cabinet drawers

Worked on Sage the program

Coast Crane (contract) Sacramento, CA Mar 2020-Apr 2020

Reception

Answered Phones, created phone call list on MS Excel

Wrote up Sales Quotes using MS Word. Filing.

Worked on the web site; Used teams on Microsoft

Del Monte Meat (contract) American Canyon, CA Oct 2019-Oct 2019

Reception

Answered Phones, placed orders and performed data entry

BMC Vacaville, CA Jul 2019-Aug 2019

Data Entry

Checked Jobs Costs

Viking Pools Williams, CA Jan-2017- May-2019

Office Assistant

Supply Purchaser; Ordered Materials for pool construction, Office and Safety Supplies

Accounts Payable; Received Payment via credit cards or checks

Data Entry; Input pool orders for dealers.

Answered Phones and Emails.

HR – Hired staff. Filed all the paperwork (made personal/medical folders).

CONTRACT/PRIOR EXPERIENCE

Data Entry Paychex San Ramon, CA

Input Personal Information for Direct Deposit

Back Up Receptionist

Receptionist Sukut Construction El Sobrante, CA

Answered phones; Worked with PG&E for any information

Created copy of plans and prepared meeting notes

Receptionist Rabbit Semiconductor Davis, CA

Answered and transferred inbound calls

Organized and distributed all correspondence and invoices

Receptionist P.S.I Concord, CA

Answered and dispatched incoming calls

Sorted and distributed company correspondence

Administrative Assistant Mann and Bracken Law Offices Concord, CA

Quality controlled data entry

Researched clients for bankruptcy; Compiled and cataloged client’s bankruptcies

Administrative Assistant Apex Contracting Rocklin, CA

Created and maintained MS Excel logs; Consolidated many logs into one

Established contracts with subcontractors and project owners

Created Folders for all subcontractors

Made copies of floor plans; Attended meetings and recorded minutes

EDUCATION

Argosy University, Phoenix, AZ Business Administration Bachelor of Science

Heald College, Concord, CA Medical Billing and Coding Associate of Arts

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