High School Human Resource
Resume:
Location: Knightdale, NC
Zip code: *****
County: Wake County
Preferred Shift: M-F 8AM-5PM Candidate is available to interview with a 48hr request
Veronica DiStefano
******************@*******.***
SUMMARY
• Possesses 10+ years of experience operating as an administrative and human resource assistant across several different industries
• 6 years of experience operating in healthcare with a physicians' network, gaining knowledge on HIPAA compliance, handling sensitive information relative to internal employee documents
• Comfortable working in a fast-paced environment that requires astute attention to detail when receiving and distributing correspondence to appropriate parties
• Driven to assist back-office procedures and collaborates efficiently to provide timely and concise communication on delegated tasks
• Able to function effectively in a remote setting, possessing own home office with all equipment necessary
EDUCATION
Cooper High School Abeline TX
• High School Diploma
City College Ft Lauderdale FL
• 2 Years Accounting/Business credits
SKILLS
• Microsoft Office: Word, PowerPoint, and Excel • Google
• QuickBooks • Quicken
• Adobe Page Maker • Photo Shop
• DHHS- Health and Human Services • NCSBI-Backgrounds Check
EXPERIENCE
Home Care Assistance June 2023 - Present
Family Assistant
• Schedule and drive the client to all personal medical and religious appointments.
• Process all banking and bill paying accounts.
• Prepare and maintain a daily/monthly spending report (GL) for clients for client's adult children
• Assist with daily personal tasks.
• Perform housekeeping tasks.
Restaurant Depot-Jetrord Holding September 2022 – May 2023
Cash room Manager/Administrator
• Processed drug test for Hilo operations a employees
• Processed budgets for HR department and the cash room
• Reconciled Chase bank accounts- Credit cards sales, charge backs & refunds for sales in the store from the previous day/ week/month
• Checked and processed Hyperon for offline changes and reconciled bank account
• Picked cashiers cash box daily and reconciled their sales for their shift
• Closed cash business day and balance over and short sales reports
• Processed day closing to head office
• Monitored and corrected time clock punches
• Processed payroll weekly for about 72 employees into ADP
• Coordinated holiday outings for each department
• Maintained department compliance test for each department EI meat department and receiving
• Produced OSHA compliance reports monthly
Robert Half-Contract Position July 2021 – September 2022
Administrative Assistant
• Prepared executive and non-executive new hire legal contracts state by state within the 48 lower USA
• Onboarded new hires, background checks, I9s reporting, NC state DHHS registration
• Conducted administrative assistance duties such as: E-Verify, 401K contributions rollover and instructions the new hire signs up in Vanguard ADP paycheck set up Health benefits enrollment and Armadacare registration
• Processed onboarding and terminations at company request
• Set up computers for new hire access
• Prepared and sent out new hire materials for job based upon position
• Vetted new hire applications in Talent tree
UNC Physicians Network September 2015 – July 2021 HR Specialist
• Read, analyzed, and interpreted Human Resources periodicals, professional journals, state and federal employment laws & regulations
• Developed, analyzed, and wrote complex employment and employee relations reports, business correspondence, and internal hiring procedures
• Presented training classes to managers and supervisors and represent Rex Healthcare in the community • Defined problems, collected data, established facts, and drew valid conclusions to employees, solved day to day employment related problems and dealt with a variety of situations where only limited standardization existed
• Interpreted Human Resources policies and procedures and responded appropriately to potential applicants, employees, managers, and customers
• Updated and maintained all Licensure renewals
CloudPay Solutions August 2014 - July 2015
Customer Support- Payroll
• Provided support services on a global scale as first point of contact for Client Issue.
• Responded to requests for technical assistance in person via phone or electronically.
• Ensured that all inquiries are logged into Cloud Pay Solution’s Customer Case Tracking Tool (Zendesk)
•Researched issues using available network resources and escalated to Tier 2 teams where applicable.
•Created user reports, access user reports financial reports.
• Ensured proper transition during shift changes between global support teams. USA to Singapore at 7:30 pm.
• Created RFC (request for funds) documents.
• Filed new hire personnel reports to all US states. Upload new hires documents from client and set to
company entities.
• Communicate status of issues with responsible parties. Prepared monthly client services reports.
• Added and removed user privileges to clients and CloudPay team members.
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