Low Voltage Technician, Administrative Service Coordinator
Resume:
Associate of Applied Science
Pitkin Tech
Aurora, CO
Versatile professional with a rich blend of administrative and technical experience. Over 15 years of healthcare operations expertise combined with two years of hands-on technical roles in the low-voltage industry. Skilled in project coordination, troubleshooting, and delivering exceptional results as a primary or lead technician. Adept at adapting to new industries and mastering new technologies.
Low Voltage Technician/
Independent Contractor - Self Employed Denver, Colorado SHAUNA ”
GINGLES
CONTACT
******.*******@*****.***
Englewood, CO 80110
EDUCATION AND
TRAINING
SUMMARY
SKILLS
• Low-Voltage Installations &
Maintenance• Team Leadership &
Technical Training• Administrative
& Operational Support•
Scheduling & Fellowship
Coordination• Healthcare
Compliance & Vendor Contracts•
Software Proficiency: Epic, MS
Office Suite, Network Tools
•
EXPERIENCE
Assist and lead various technical installations,
including Walmart remodels, Sam's Club camera
refreshes and Quicktrip camera installs
•
• Perform site surveys, cabling, installation, refresh, 03/2015 - 05/2020
03/2008 - 05/2015
Administrative Service Coordinator
Children's Hospital Colorado Aurora, Colorado
Patient Service Coordinator
Children's Hospital Colorado Aurora, Colorado
troubleshooting, and decommissioning of various
systems and equipment within commercial data
infrastructure, including access points, POS
systems, routers, control panels, servers, digital signage, and media players.
Collaborate with other tradespeople on multi-
disciplinary projects involving low voltage systems.
•
Expand technical expertise through hands-on
experience and learning in fast-paced, client-facing environments.
•
Supported providers and clinical staff of the Section of Adolescent Medicine, which included 5 clinics and 27 medical providers
•
Coordinated travel, conferences, and meetings for
providers and staff.•
•
Credentialed and onboarded doctors and providers,
assisting with fellowship selection and managing
complex schedules for providers, fellows, and
residents.
•
Collaborated with the legal team to draft contracts for grant-funded clinics and onboarded new
vendors.
•
Collaborated with internal and external teams to
design and launch a successful confidential
scheduling platform for patients.
•
Prepared and managed de-identified, hospital-wide
quarterly data reports submitted to the Colorado
Department of Health and Environment.
•
•
Managed front-line business functions in primary
and specialty care clinics, scheduling and
registering patients using Epic for 200+ doctors
across 8 clinics.
•
Obtained referrals, authorizations, and verified
benefit information via Epic and Passport systems.
•
Consistently achieved 95%+ quality assurance
scores and delivered exceptional customer service
to diverse patients.
•
Trained and onboarded new employees to ensure
seamless integration into workflows.
•
Contact this candidate