Business Analyst Senior

Date D. BENISSAN

Tel: +1-873-***-**** Email: **************@*****.***

WORK EXPERIENCE

Business & Data Analyst - Desjardins - Ottawa, Canada 12/2019

● Collaborate with product managers and various stakeholders to support operation,

● Conduct business process analysis and identify critical issues, gaps and needs for client’s requirements and understand business needs.

● Translate Business needs into technical requirements. Present findings and insights in non-technical language for management.

● Develop reporting tools and dashboards to monitor performance indicators. Technical Assistant Manager, Comfort Jet Services-TOGO 08/2015 - 11/2019

● Supported the maintenance activities for 2 Dassault F900 and 1 Hawker 800xp;

● Provided analysis and generated reports for the executive management to make decisions;

● Control of maintenance and airworthiness tasks (planning, scheduling…);

● Update of maintenance documentation and operations procedures;

● Prepare all the required documentations for the Civil Aviation Authority Audits, IOSA audits;; Project Manager, Homintec Engineering Services - BENIN 11/2012 - 09/2014

● Lead on the development and software testing of a monitoring and reporting program that compared the true indoor temperature to recommended equipment operational temperature, and efficiently controlled the electricity consumption of the control centers and shelters.

● Lead of the team in the renovation project of the security and control access system of a port.

● Conducted technical studies for engineering and IT projects and provided solutions for security systems to residential and commercial Clients.

● Provided management reports on a weekly basis of individual and Team activities in support of customer service level objectives and commitments.

● Developed materials and provided training to support the services provided; and ensured adequate reliability on solutions deployed.

Other Work Experience:

Consultant in Technical Studies, Advizup Consulting, TOGO 2014 - 2015 EDUCATION

Professional Certificate - Data Science and Machine Learning 2022 McGill University, Montreal, CANADA

Bachelor of Engineering (Hon) - Aircraft Engineering with Pilot Studies 2010 University of Salford, Salford, UNITED KINGDOM

MOOC/SPECIALIZATION

Google Cloud Big Data and Machine Learning Fundamentals By Google Cloud 06/2022 Software Product Management By University of Alberta 03/2021 Engineering Project Management By Rice University 10/2020 SKILLS

PowerBI,Power Automate, Tableau, Excel, Alteryx

AWS, Microsoft Azure, Google Cloud Computing

Python, SQL, MySQL, SAS

Supervised & Unsupervised Learning, Deep Learning (Recurrent Neural Network (RNN), Convolutional Neural Network (CNN), Long Short-Term Memory Network (LSTM), Multilayer Perceptrons (MLPs), Reinforcement Learning,

Scrum/Agile Project Management methods, JIRA, Customer Services, Use Cases, Business Requirements, Technical documentation,Software Development Life Cycle (SDLC), User Acceptance Testing (UAT) Data Governance, Collibra

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