Customer Service Head Cashier

Experience

The Home Depot Germantown, MD

Head Cashier 04/2023 - 10/2024

Create and maintain a positive work environment for all cashiers. Serve as the primary point of contactfor customer service associates. Operate registers and perform general chechout functions.Communicate with customers and address any problems they may have.

Generate reliable and accurate till reports from every register. Resolve cash tills when closing, ensuring the money matches there report and is stored safely. Assist cashiers with requests such as price checks. Maintain a clean working enviroment by wiping down registers during downtime. Floor & Decor Gaithersburg, MD

Cashier/Customer Service 05/2022 - 08/2024

Handle cash, credit, or check transactions with customers. Scan goods and collect payments.

Ensure pricing is correct.

Issue change, receipts,refunds, or tickets.

Redeem stamps and coupons.

Count money in cash drawers at the beginning and end of shifts. Make sales referrals, cross-sell products and introduce new ones. Resolve customer complaints guide them and provide relevant information. Bag items carefully.

Greet customers when entering or leaving establishment. Maintain clean and tidy checkout areas

Keep reports of transactions.

Proccess returns and check for damaged items.

Provide excellent customer service to ensure customer satisfaction. CVS/Pharmacy Rockville, MD

Pharmacy Clerk/Cashier 12/1998 - 08/2001

Assists in obtaining insurance information from patients. Operate cas register.

Answer phones.

Waits on customers.

Calls doctors' office for authorization to refill prescriptions. Receives orders from patients.

Prints pharmacy labels.

Checks in merchandise and stocks shelves.

Conducts general housekeeping duties.

Handle cash register transactions and accurately enter sales information into cash register. Skills

Customer service, Time management, Communication skills, Leadership, Basic Computer Skills, Organizational Skills, Basic Math, Money Handling, Phone Etiquette

Education

Richard Montgomery High School Rockville, MD

General Studies 06/1993

Diploma Recieved

Dionne Wilson

202-***-**** ***************@*****.*** Rockville, MD

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