Data Analytics Financial Reporting

KENNETH COFER • 404-***-**** • *********@*****.***

PROFESSIONAL SUMMARY

An exceptionally high-performing leader with exemplary problem- solving skills, abilities to implement processes & procedures, while possessing a committed passion for driving revenue & sustainability QUALIFICATIONS & CORE COMPETENCIES

Framework Development Data Analytics Business to Business Collections Financial Reporting

Collections Strategist Project Supervision Department Management Risk Mitigation

23 years collection experience (rent, repo, consumer, commercial, mortgage, auto-deficiency, bank-card & bankruptcy)

Superb organization & communication skills, with technical proficiency in collections applications, SOFTWARE & TECHNICAL SKILLS

Microsoft, OnBase, Yardi, ADP V5, NetSuite, WorkDay, QuikBooks, Accurint, Lexis Nexis, Fico PROFESSIONAL EXPERIENCE

• Drove the Bird vision, executing a “best-in-class” operation within the city of Atlanta & metropolitan areas

• Developed local services & programs that were customized for the local region, supporting other Bird teams

• Oversaw business performance reporting & owned strategic content distribution to executive leadership

• Scaled and designed geo-zones within city, planned driver routes that optimized day-to-day performance

• Monitored asset inventory by leveraging proprietary tools that tracked scooter devices that were deployed

• Utilized ADP’s “ADP V5” software to input, process and report all approved garnishments set to be executed

• Processed garnishment payments to federal, state/local jurisdictions for wage attachment & child support

• Managed all “special payroll” garnishment orders and tax reporting requirements, as well as approved levies

• Prepared, forwarded & filed earning disclosures, purposeful for answering a magistrate writ of garnishment

• Followed established guidelines for notifying personnel of a verified garnishment or the supposition thereof

• Grew revenue successfully, by increasing “on time” rent intake from a diminutive 57% to 91% monthly

• Managed hedge fund’s 400 million dollars plus in assets, via the collection of debts and budget analysis

• Wrote policy & procedure manuals for Collections Recovery, Underwriting & Dispossessory departments

• Created strategies for overall rent collections efforts, that resulted in an increase of “on-time” payments

• Developed & monitored service level reports to ensure compliance with company metrics and standards

• Developed and administered a full scope of recovery programs that increased revenue & reduced receivables

• Devised extensive dogma, including Training Modules, standardizing company-wide policies & procedures

• Provided oversight for the acquisition, maintenance, preservation, collection & disposition of in-house debt

• Used systematic approaches in analyzing information, identifying financial & administrative complications

• Prepared & reviewed forecasts, unit yields and scorecards-making appropriate alterations when necessary

• Trained & managed a staff of (26) specialists on asset recovery & auto-deficiency service processes

• Tracked aging of severely impaired loans & un-locatable assets held for resale…forwarding to different tier

• Ensured company operated within state, federal, magistrate, FTC guidelines and was fully PCI compliant

• Was responsible for budget preparation, monitoring and consistently reviewing department expenses

• Prepared daily, weekly reporting as well as monthly statistical close-out data, for stakeholders & investors EDUCATION

GA Southern University; July 1995- August 1998 • Troy University; presently enrolled Bird Rides, Inc. Field Team Manager/Contractor June 2018- present Global Payments Inc. Garnishment Administrator November 2016- April 2021 Havenbrook Homes, LLC Executive Director, Resident Accounts January 2012- October 2016 RSB Equity Group Director of Operations August 2009- November 2011 Resolvion Collections Repossession Manager January 2005- June 2009

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