High School General Manager

Justin J. Jones, CCM

***** ******* * St. Clair Shores, MI * 586-***-**** * ***********@*****.***

Qualifications

Negotiation & Communication Skills Conflict Resolution

Staff Training and Development Food & Beverage Management

Club and Sponsored Event Coordinating Budget Planning & Execution

Wine Knowledge & Program Development Inventory Controls

Classroom Instruction Athletic Program Scheduling

Professional Experience

Athletic Director

Chesterton Academy Our Lady of Guadalupe High School

Clinton Township, Michigan August 2023 - Current

Chesterton Academy of Our Lady of Guadalupe is a new classical high school in the Catholic tradition located in Metro Detroit. We will raise up a new generation of joyful leaders and saints, educated in the classical tradition and the truths of the Catholic faith. Our rigorous, integrated curriculum will unlock student potential and prepare them to succeed in college and professional life. They will be leaders who will excel in service of family, of country, and of Christ our Lord.

Accomplishments:

●Worked with co-athletic director and school administration to to form the athletic department as a separate entity from the school allowing a separate bank account and budget/cash flow for the department

●Expanded match and game schedules for the volleyball and basketball programs by introducing new schools to the schedule

●Introduced fencing and a new club sport

Tutor/Instructor

Regina Caeli Academy - Detroit

Sterling Heights, Michigan September 2022 - May 2023

Regina Caeli offers a hybrid style of homeschooling that allows for its students to have two days a week in a brick and mortar school in classrooms taught by the parents of the students. It provides a beautiful community environment with a classic curriculum centered in Christ.

Accomplishments:

●Instructed High School Geometry

●Instructed Middle School Language Arts

●Assisted in Lower School Special Classes (Art, Music, Physical Education)

●Introduced and ran a basketball club as an after school program

Food & Beverage Director

Edgewood Country Club Commerce Township, Michigan November 2020 - August 2022

Edgewood Country is a premier country club that was established in 1928 in Commerce Township. Truly a home away from home atmosphere, Edgewood offers a beautiful 18-hole championship golf course, a full service clubhouse with multiple dining and banquet outlets, a newer pool with a full service pool-side bar, quick service grill and fitness facility.

Accomplishments:

●Conducted an introductory meeting with long term staff to set 1-year goals for the operation

●Produced a series of subtle service upgrades including new uniforms, new hostess model and a new food runner position

●Recruited and introduced level one and level two interns to fill multiple positions and established a recurring opportunity for college students

●Upgraded the wine program with improved "by the glass/house pours" and a more diverse balance of regions and varietal

●Worked with the Executive Chef to generate the appropriate revisions to the banquet/event menus to be more cost effective while diversifying offering

●Rewrote the event contract and policies to add clarity to clients and better protect the Club and its assets

●Working with the General Manager and Board of Directors on major renovations that will generate a new dining and banquet facility to the clubhouse

General Manager

Black Rock Bar & Grill Utica, Michigan January 2019 – October 2020

Black Rock Bar & Grill, an award-winning steakhouse specializing in Certified Angus Beef ® steaks served and cooked to perfection by you on a 755-degree volcanic sizzling rock. Our concept ensures that every bite is just as hot and juicy as the first and is always cooked just the way you like it! This method of cooking is the newest phenomenon in the culinary world. It creates a memorable dining experience, making Black Rock the ideal restaurant for special occasions, as well as for everyday dining with friends and family.

Accomplishments:

●Worked closely with the corporate office and State of Michigan COVID-19 preparedness plan during our shutdown and reopening to ensure compliance with all required mandates.

●Improving guest review status on Social Media platforms by elevating staff incentives and delivering constant manager table touches to ensure guest experiences are ideal

●Direct weekly management meetings to review performance and operational metrics

●Conduct a thorough orientation and training program for new hire staff

●Generated Black Rock’s first annual operating budget for 2020 to direct a more efficient financial operation

●Host weekly Level-10 Executive meetings with owners and managers to discuss and delegate assignments as well as review scorecards for analytics of revenues and costs.

●Achieved 2019 year of $5.4 million in gross sales with F&B cost percentage below the 38% target as well as Total Labor percentage below 24% target

Dining Room Manager

Prime + Proper Steakhouse Detroit, Michigan March 2018 - January 2019

Born out of the renaissance of Detroit, Prime + Proper is a modern interpretation of the classic American Steakhouse. Prime + Proper offers a marriage of traditional Steakhouse fare with elevated contemporary culinary mastery. This provides a truly remarkable experience through enlightened hospitality, premier product and an unrivaled attention to detail.

Accomplishments:

●Hour Magazine 2019 Restaurant of the Year award

●Conducted New Hire Orientation program for all new additions to front of the house and back or the house teams

●Held weekly management meetings to review and execute goals for guest service, public relations, team building and financials

●Executed staff daily, weekly and quarterly coaching and teaching sessions

Managing Director

Management…On The Run LLC Saint Clair Shores, Michigan June 2015 – Current

Have budget cuts left you short of a crucial management position? Is your season peaking and the need for one additional manager is looming? Do you have an event so large that you would feel more comfortable if you had an extra set of eyes to oversee the intangibles?

I have your answer, Management...On The Run LLC

Company Principle - Making complicated situations simple!

The opportunity my company provides is to fill a void when you need it, how you need it, without the burden of offering a full-time position. Management…On The Run LLC offers a strong management background with a wealth of knowledge and diverse experience. My resume shows un upward progression from Dining Room Manager to General Manager to support that I can fill essentially any position you may have a need for.

Client History

Lochmoor Club – Grosse Pointe Woods, MI June 2017 – October 2017

Palace Sports & Entertainment Levy Restaurants – Clarkston, MI July 2017 – September 2017

Lochmoor Club – Grosse Pointe Woods, MI June 2015 – October 2016

Palace Sports & Entertainment Levy Restaurants – Clarkston, MI July 2015 – September 2015

Bloomfield Hills Country Club – Bloomfield Hills, MI November 2015 – December 2015

Clubhouse Manager

Bloomfield Hills Country Club Bloomfield Hills, Michigan April 2016 – July 2017

A Platinum Club, Bloomfield Hills Country Club is a premier private club in Michigan with 284 members and an 18-hole championship golf course designed by some of the finest golf course architects including H.S. Colt and Donald Ross. The clubhouse is currently under a major renovation. Upon completion, June 1, 2017 this renovation will provide a new second floor with a Ballroom (250 seats) Lounge (30 seats), H.S. Colt Lounge (50seats) which create a Grand Ballroom (330 seats). There will also be an indoor dining room (50 seats), covered patio/balcony dining room (50 seats) as well as new executive offices and two lodging rooms. Main floor hosts our Centennial Grille Dining Room (50 seats), Terrace Room (40 seats), Outdoor Patio (80 seats) as well as our Ladies Locker Room, Ladies Locker Room Lounge, Greenside Room (40 seats) and the primary kitchen.

Accomplishments:

●Worked with Jerry McVety of McVety and Associates regarding a member survey to generate a strategy for the food and beverage operations to achieve the requested goals derived from the survey

●Achieved budget goals for year ending bar cost percentage

●Developed a new member wine locker program to generate more interaction for the Club wine usage

●Worked directly with management and contractors for a $5.5 million dollar clubhouse renovation project crucial to dining/event areas, storage, point-of-sale system, offices, lodging.

General Manager

Grosse Pointe Club Grosse Pointe Farms, Michigan June 2013 – December 2014

Affectionately known as “The Little Club,” the Grosse Pointe Club truly offers a home away from home to its members, their families and guests. Each area of the Club is an intimate setting that offers exquisite food and exemplary service. This private member-owned club has 240 members and a clubhouse with three dining rooms, four banquet rooms, two bars, two living rooms and two outdoor patios’. The Club also has two Har-Tru clay tennis courts, paddle tennis courts, a swimming pool and a poolside dining Pavilion. There is also a 76 slip harbor to offer a boating amenity. Annual revenue is $1.4 million.

Accomplishments

●Worked with the chef and the clubhouse manager to generate more comprehensive inventory controls to bring costs within the budgetary guidelines

●Led clubhouse, pool and harbor projects that have generated notable improvements to both aesthetics and operations

●Closed my first fiscal year with a favorable budget ending with a $213,000 positive variance

●Negotiated a new union contract for staff with Local 24 – Unite Here

Catering Operations Manager

Centerplate – Cobo Conference Center Detroit, Michigan January 2013 – June 2013

Centerplate is a catering company that offers “Craveable Experiences. Raveable Results.” and specializes in the design and management of quick-serve, catering, restaurant and retail hospitality services. We are privileged to partner with over 250 premier sports, convention and entertainment venues across North America and annual serve over 100 million guests. Our capstone event at Cobo Center is the North American International Auto Show.

Clubhouse Manager

Lochmoor Club Grosse Pointe Shores, Michigan February 2012 – January 2013

A near century-old, family-oriented club with a wide array of amenities. A private member-owned club with over 400 total members, a 6,900 yard championship golf course and a clubhouse that offers dining facilities for seating for more than 150 and a ballroom and multiple small catering outlets providing seating for more than 300 as well as indoor/outdoor tennis facilities.

Detroit Golf Club

Food & Beverage Manager Detroit, Michigan March 2010 – December 2010

Private member-owned club with a total of 750 members. Total gross revenues of over $8 million with food and beverage revenues exceeding $3 million. This club was established in 1899 and carries a rich history and tradition along with a 77,000 square foot Albert Kahn clubhouse and a 36 hole championship Donald Ross designed golf course. The clubhouse provides multiple dining outlets including five banquet rooms that seat over 300 along with two indoor and one outdoor dining room’s that seat over 250.

Great Oaks Country Club

Assistant General Manager Rochester, Michigan April 2009 – October 2009

Private member-owned club with 420 members in a well-established Oakland County community. Total gross revenues of $3.5 million with food and beverage revenues of $1.5 million. Clubhouse was rebuilt in 1989 with an interior renovation done in 2000. Clubhouse includes beautiful dining and banquet facilities, as well as locker facilities, pro-shop, and a newer swimming pool and tennis courts.

Red Run Golf Club

Assistant Manager Royal Oak, Michigan November 2004 – March 2009

Private member-owned club with 620 members centrally located in a thriving Metro-Detroit community. Total gross revenues of $3.6 million with food and beverage revenues of $1.75 million. Facilities include a casual dining room, three banquet rooms along with a men’s grill, locker room and workout facility. Property includes an 18-hole Willie Park Jr. championship golf course, newly renovated swimming pool area and tennis facility.

Education

Michigan State University, East Lansing, Michigan,

Bachelor of Arts - Eli Broad College of Business: The School of Hospitality Business

Professional Development

BMI I - “The Basic Club Management School” Georgia State, February 23-27, 2003

BMI II - “The Leadership Edge” Cal-Poly Pomona, October 5-9, 2003

BMI III - “The General Manager/COO Concept” Michigan State University, April 3-7, 2005

Certified Club Manager (CCM) Designation – Anaheim World Conference, February 23, 2007

Community Involvement/Organizations

Member of the Club Managers Association of America

Member of the Greater Michigan Club Managers Association (formerly Detroit CMA)

DCMA Board of Directors- Director, 2008-2011

Instructor for DCMA Manager in Development program - Beverage Operations

North American International Auto Show Account Manager – Audi, January 2010, 2011 and 2012 and multiple accounts 2014 and 2015

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