Sales Manager Customer Service

Michael F. Labak

Lemont, IL ***** l Phone 630-***-****

**********@*****.***

CAREER SUMMARY

Motivated, results-oriented career customer service professional with proven success in both team building and managing individuals. Possesses a unique ability to grasp and quickly adapt to proprietary software and related programs. Highly developed communication and financial skills paired with organizational expertise allowing for smooth and seamless communication with a diligent focus on client satisfaction. A multi-tasking dedicated team player with an outstanding work ethic and the ability to thrive in a fast-paced, deadline-driven environment. Strategic thinker with organizational, decision-making and problem-solving skills. Areas of expertise:

20 plus years inter-office and management experience

Extensive knowledge of all Microsoft Office applications

Emphasis on financial practice

Vast business-to-business sales experience

Net Branch P&L experience

EXPERIENCE

Cross Country Cleveland OH

Sales Manager, Corporate Relations

Structure and organize a corporate environment while hiring and training new employees.

Oversee all financial and fiduciary aspects while overseeing all daily operations.

In depth analysis of client’s financial position

Assist processing staff to optimize their potential and manage workload

Reviews all loan documents and agreements to make sure these are all complete, valid and in accordance with the stringent financial requirements.

Meet with clients to achieve a workable solution which satisfies their individual needs.

Caliber Coppell TX

Sales Manager, Corporate Relations

Hire, Manage, and Develop a professional office staff

Maintain branch P&L reports and duties

Coach sales team and support staff while assuring that they are performing at their maximum capabilities

Analyze operational flow and making any necessary adjustments to assure optimal performance

Consults with upper management to assure an outstanding client experience

Stearns Lewisville, Texas

Sales Manager, Corporate Relations

Hire, Manage, and Develop a professional office staff

Oversee and analyze all financial and fiduciary aspects while overseeing daily operations

Maintain branch P&L reports and duties

Coach sales team and support staff while assuring that they are performing at their maximum capabilities

Analyze operational flow and making any necessary adjustments to assure optimal performance

Consults with upper management guaranteeing that clients are satisfied

Eagle Financial Miami, Florida

Sales Manager, Corporate relations

Hire, Manage, and Develop a professional office staff

Coach sales team and support staff while assuring that they are performing at their maximum capabilities

Analyze operational flow and making any necessary adjustments to assure optimal performance

Consults with upper management guaranteeing that clients are satisfied

AUS Financial Services, Lombard, Illinois

President, Owner

Develop and organize a corporate environment while hiring and training new employees.

Oversee all financial and fiduciary aspects while overseeing all daily operations.

Assist processing staff to optimize their potential and manage workload

Develop and maintain a professional referral base consisting of real estate and other various professional financial advisors.

Maintain an internal presence at various real estate offices to acquire new clients.

Analyze the financial viability of clients who seek to acquire loans for homes and other various solutions to determine if they qualify for available offered products and services.

Perform all accounting related duties

Consults with clients to determine lending program they should avail including term and payment schedule.

Reviews all loan documents and agreements to make sure these are all complete, valid and in accordance with the stringent financial requirements.

Meets with clients to achieve a workable solution which satisfies their individual needs.

Contact this candidate