Customer Service Associate
Resume:
KIMBERLY BAILEY
Chicago, Illinois *****
662-***-**** - **********@***.***
PROFESSIONAL SUMMARY
Exceptionally talented Tutor with over 10 years of teaching experience. Passionate about working with youth and adult learners. Strong commitment to enhancing and supporting education. Outstanding communication and problem-solving skills. Demonstrated to deliver one-on-one service focused on learning and skills development. Foster positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff.
SKILLS
Academic Performance Improvement
Organization and Planning Skills
Building Confidence Through Positive
Reinforcement
Individual and Small Group
Instruction
Relationship-Building and Emotional
Support
WORK HISTORY
12/2021 to Current Tutor
Chicago Public Schools CPS – Chicago, Illinois
Prepared lesson plans to meet goals identified in students' individualized study plans.
08/2017 to 03/2020 CPS Driver
SCR Medical Transportation – Chicago, Illinois
Picked up students in the mornings to get them to and from school safely, and in the evenings I picked them up from school to make sure they made it safe and secure to their front doors.
06/2008 to 04/2016 Customer Service Associate
Walmart – Chicago, Illinois
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
08/2004 to 08/2012 Teacher's Assistant
Hope Sullivan Elementary – Southhaven, MS
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Maintained safety and security by overseeing students in recess environments. Assisted lead teachers with lesson plan creation and materials development . Supported student learning objectives through personalized and small group assistance.
EDUCATION
05/2002 Associate of Arts: Elementary Education
Olive -Harvey College - Chicago, IL
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