Property Manager Credit Card

Gladys Cruz

** ****** ******, ********, ** *****

*********@*****.***; Cell: 978-***-****

Z4Properties LLC 11-19-2019 – 10/10/2024

Property Manager

Post all tenant payment by recording cash, checks, and credit card transactions, prepare and total bank deposits daily, AP- Entered invoices and reviewed for payments approval for payment, maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises. Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals. Attracts tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units. Contracts with tenants by negotiating leases and collecting security deposits. Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action. Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services. Maintains building systems by contracting for maintenance services and supervising repairs. Secures property by contracting with security patrol service, installing and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies. Enforces occupancy policies and procedures by confronting violators. Prepares reports by collecting, analyzing, and summarizing data and trends. Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Marriott, Burlington, MA 10- 2018- 9 -2019

Account Receivable Clerk

Costs customer payments by recording cash, checks, and credit card transactions, Posts revenues by verifying and entering transactions from local deposits. Updates receivable by totaling unpaid invoices. Maintains records by microfilming invoices, debits, and credits. Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers. Resolves valid or authorized deductions by entering adjusting entries. Resolves invalid or unauthorized deductions by following pending deductions procedures. Resolves collections by examining customer payment plans, payment history, credit line. Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report. Protects organization's value by keeping information confidential. Updates. job knowledge by participating in educational opportunities. Accomplishes accounting and organization mission by completing related results as needed.

Griffin Greenhouse 1-2012 to 12-2017

Accountant Administrator

Post all customer payments by recording cash, checks, and credit card transactions, prepare and total bank deposits daily. Match, batch & GL coded, vendors invoices, reviewed and process employees’ expense reports; organized all invoices, wire transfer and commission for payment approval. Post revenues by verifying and entering transactions from lockbox and local deposits, updating receivables by totaling unpaid invoices. Process posted all checks by fax and ensure payment was posted, processed credit card payments daily basis. Enter customer purchase order and sale order ensure all prepayments on COD accounts are paid on a timely manner before orders are ship. Set up all customer, collections and bankruptcy files

Outer Link Corporation, Lowell, MA 2- 2004 to 6-2011

Bookkeeper, 2006 to 2007- Office Manager, 2007 to 2011

Controller Assistant, (temporary via Staffing Now Agency), 2004 to 2006

Repeatedly promoted during 6 years with Outer Link Corporation; responsibility for coordination of all office functions,

AR-Posts customer payments by recording cash, checks, and credit card transactions. AP- match, batch, coded and entered invoices, reviewed and process employees’ expense reports; organized payments approval for AP, wire transfer and commission reviewed and confirmed customer purchases and sales orders for accuracy. Reviewed and managed collection files. Maintained inventory of office supplies and equipment and handled all vendor interactions. Kept accurate personnel records and ensured that employees' benefits were properly administrated such as new hires, terminations, salary adjustments; submit payroll, Monitored and maintained employee vacation, sick and personal time reports, health and dental coverage, 401(k), life insurance and coordinated annual benefits on open enrollment periods and assured employees understanding of benefit packages and maintained a high level of confidentiality in all aspects of Human Resource Maintained company policies and procedures. Handled and resolved customer complaints and issues having to do with billing, payments and other problems as they arise. Daily correspondence with employees, customers and partners of the companies, thru phone and emails

New England Business Educational, Andover, MA 6-2011 to 12-2011

Bookkeeping,

Studied topic areas include but not limited to: accounting cycle, depreciation, payroll, adjusting entries, cash management, I/C, inventory management, and computer training in QuickBooks and Microsoft Excel Accounting I, Accounting II, Bookkeeping I, Bookkeeping II, Bookkeeping III and Technology of Bookkeeping, Received Certificates

Greater of Lawrence Community Action Council Lawrence, MA 1990

General Equivalency Diploma- Received Certificate

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