Project Manager Customer Service Project Estiamator

Continued…

Stephen Craig Uselton 757-***-**** Newport News, VA

*******************@*******.***

SALES DIRECTOR

PROJECT MANAGER

OPERATIONS

Diligent and self-motivated project manager and sales professional with strong business sense and superb knowledge of general construction and hardware. Detail-oriented, hands-on leader adept in managing people, coordinating operations, and driving productivity. Core Competencies

• Construction & Hardware

• Project Management

• Operational Excellence

• Customer Service

• Sales

• Estimating & Cost Control

• Inventory Management

• Business Development

PROFESSIONAL

EXPERIENCE

Project Manager, Performance Door and Hardware (5/2024 to present) Guided several projects focused in the hospitality and high end multi-family house sector. Detailed changes to projects, reviewed and corrected shop drawing and schedules. Ordered material and coordinated delivery to job sites. Managed project costs and estimates for project change orders. Projected future billing forecasts. Delivered superb customer service.

• Strengthen profits margins through successful management of large and small projects. Estimator / Quality Control Manager Leebcor Services (6/202o – 10/2023) Estimated costs associated with a wide variety of projects simultaneously. Reviewed plans and specifications to generate accurate detailed takeoffs for during the preconstruction phase of multiple jobs. Researched the cost of items and labor to ensure precise in-house estimates. Communicated with vendors and sub-contractors to build and maintain effective working relationships. Logged and reviewed submittals and shop drawings prior to verify accuracy during the construction period.

• Improved profit margins by actively negotiating to minimize scope gap and reduce vendor’s quoted pricing.

Sr. Project Manager, Cook & Boardman Group (1/2019 to 6/2020) Directed several wide-ranging projects simultaneously, detailing project plans, drawings, and schedules to reflect specifications of hollow metal doors and frames, wood doors and frames, finish hardware, toilet partitions, and accessories. Determined project costs and estimates, handling change orders and implementations. Delivered superb customer service, driving counter sales, organizing shop orders, and processing payments.

• Increased profit margins through effective management of new and existing projects. Stephen Craig Uselton Page 2

Estimator / Detailer / Project Manager, Door & Hardware Specialties (4/2018 to 1/2019) Significantly aided in developing a new satellite office, providing expertise across stock management, warehouse layout, and general office setup and operations. Estimated costs of various commercial jobs and coordinated take-offs from plans and specifications. Created detailed hollow metal and wood door drawings, organizing shop schedules for finish hardware, cut sheets, and elevations. Maintained material inventory and oversaw various projects.

• Offered extensive support to drive new sales and develop inventory processes to sustain new branch business.

VP / Project Manager, NSD Commercial (9/2011 to 4/2018) Spearheaded the start-up of a new company, presiding over planning and efforts in warehouse layout, office operations, and technology setup. Delegated responsibilities across sales, shop, and warehouse, ensuring excellence throughout staff and in alignment with customer expectations. Coordinated interviewing, hiring, and training activities and mentored personnel through procedures, software, and paperwork. Managed various projects from concept to completion.

• Successfully built and expanded start-up business, growing by more than 2.5 times its size. Director / Commercial Department Manager, Norfolk Sash & Door Company (9/2002 to 9/2011) Commanded the commercial department with specific leadership over sales team. Assigned all job duties and oversaw operations and performance goals. Directed job bidding, reviewed stock and inventory, and enforced seasonal demands. Guided wood and hollow metal door shop operations, detailing scheduling, purchasing, equipment management, estimating, and accounting. Controlled the hiring and training process and served on the board of directors.

• Increased sales in the commercial department by more than double. Additional Experience…

Project Detailer/Estimator/Inventory Control Manager, J.S. Archer Company Commercial Sales/Project Manager, Norfolk Sash & Door Company Detailer/Project Management Assistant, Phillips Architectural Products, Inc. Computer Operator/Office Worker, Phillips Architectural Projects, Inc. EDUCATION B.A. in Economics/Business Randolph-Macon College, Ashland, Virginia TECHNICAL SKILLS Bluebeam Revu, Microsoft Office, Comsense Enterprise, AVAware, Procore, RS Means

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