Customer Service Sales Manager

Tyron Davis

**** ************* ** #***

Orlando, FL 32819

Phone 412-***-****

***********@*****.***

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Skills Accomplished District Sales Manager bringing a 8 year career dedicated to the transformation and revitalization of territory sales through exceptional marketing approaches. Proven skills in customer service, processes alignment and revenue generation. Analytical problem-solver with a data-driven approach and both the skill and fortitude to meet the challenges of dynamic, competitive environments. Effective communicator experienced in offering customers value and personalized Business Solution.

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Experience AT&T/Mobile Sales Solution

June 8, 2021 - Present,,

● Provide Exceptional Customer Service to an array of customer inquiries.

● Offer wireless solutions and Broadband Services to current customers.

● Exceed monthly sales target on a consistent basis ranking in the top 20 consistently.

● Staying abreast with the regulatory changes within industry as well as policies at AT&T.

Honda Finance - District Manager

July 2007- July 2015

● Supported sales management initiatives to optimize business development.

● Supervised sales strategy, training, team structure and communication of regional sales programs.

● Analyzed and assessed market shifts to maximize

opportunities and establish possible leads into new markets.

● Trained and mentored sales team members in

customer relations, customer service and product

placement.

● Delivered the fastest percentage of growth in

purchase penetration, totaling over 65%. Built strong rapport with key business personnel, resulting in

100% increase in new business.

Honda Finance / Credit Manager

August 2005 - June 2007

● Collaborate cross-functionally with sales,

management and other departments to maintain

effective operations.

● Kept fully updated on the current regulatory

environment and made proactive adjustments to

meet changing requirements.

● Managed all reporting, documentation and

recordkeeping requirements for the department.

● Identified possible issues with credit systems and monitoring by streamlining processes ahead of time.

● Conducted investigations and in-depth evaluations of customers for creditworthiness and potential risk factors.

● Created standard operating procedures and

delivered training to credit personnel to improve

operational efficiency

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Education Perry Traditional Academy/ Pittsburgh, PA September 1988 - June 1992

Jefferson College/ Watertown, NY

September 1994 - June 1995

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