Supply Chain Fort Collins
Resume:
Sheila Phields
Global Logistics & Project Implementation Management Professional
Fort Collins, CO 80524 949-***-****
Resourceful professional with comprehensive experience leading and consulting on supply chain software implementations and logistics operations. Proven success driving tactical development in transportation networks, managing 3PL and ocean/air/truck carrier operations, and identifying cost-effective sourcing, Adept at spearheading and delivering supply chain projects from inception to completion, including monitoring scopes, timelines, resources, and deployment. Forward-thinking leader with strategic vision in leading and training teams to promote professional development. Strong communication (written & verbal), interpersonal, negotiation, and problem-solving skills; ability to build relationships with stakeholders, senior executives, vendors, service provider, freight forwarders, ocean carriers, and customers.
Areas of Expertise
Strategic Planning & Execution
Team Building & Leadership
Project Governance & Control
Supply Chain & Logistics Operations
Carrier Booking & Rate Management
Cost Reduction & Containment
Infor Nexus Software Implementation
Process Improvement
Regulatory Compliance
Customs Brokerage & Duty Drawback
Supplier/Vendor Management
Staff Training & Developing
Exceptional Customer Service
Career Experience
Allport Cargo Services, Operations & Project Implementation Manager, Fort Collins, CO Feb 2023 – Jan 2024
Led Implementation of Infor Nexus supply chain modules for new business awards or next phase projects of existing business with a focus on creating operational documentation
Guided purchase order mapping between Infor Nexus, SAP and other ERP systems
Developed, communicated, tracked and analyzed all aspects of multiple project plans with global teams, external and internal customers including project integration, scope, time, resources, risks and procurement through all phases of the project life cycle
SOP (Standard Operating Procedure) development defining customer-specific processes for vendor shipping windows, booking exceptions, carrier allocation, commercial documentation, invoicing, and security initiatives
Developed test plans supporting the Infor Nexus Configuration and UAT (User-Acceptance Testing) guides following SOP requirements
Managed tasks against Work Front Project Plan to meet deadlines and minimize risks
Assisted in making business decisions relating to the implementation project
Guided customers through Infor Nexus navigation and platform functionality and conducted new user training
Engaged management or leadership in other areas as needed to ensure customer success
Coordinated transition of projects to account management
Supported process improvements in support of ACS’ company Goals and Objectives
Acushnet Company, International Supply Chain, Fort Collins, CO Oct 2021 – Oct 2022
Project Manager Consultant
Led and ensured the successful Infor Nexus implementation for Acushnet North America ocean & air inbound shipments, including factory and shipment level ASN (advanced shipment notification) and 315/214 EDI events. Supported all areas of project by contributing to daily conference calls on a global level. Kept abreast the Executive Steering Committee and PMO office with project tracking and status on a weekly and monthly basis.
Spearheaded and delivered projects within time and budgetary constraints
Oversaw the development, integration, and configuration of Infor M3 BOD with Infor Nexus supply chain platform
Optimized supplier/factory and logistics service provider onboarding and training with purchasing and logistics managers
DHL International Supply Chain, Fort Collins, CO July 2014 – Sept 2021
Implementation Manager
Developed strong working relationships within a cross functional team, including a Project Manager, solution design, IT operations, and various stakeholders from customer’s side. Steered efforts towards transforming successfully implemented business to operations team. Equipped internal and external users with in-depth knowledge of Infor Nexus Application through training and development.
Managed and executed multiple high-level projects simultaneously, meeting success criteria of project goals
Met deadlines for overall task by participating in regular internal and external calls/meetings
Established detailed standard operating procedures and data entry instructions for seamless working functions
Drove technical compliance with project scope by submitting software configuration requirements to IT and perform UAT
Engaged DHL business units for projects that included customs Brokerage and Duty Drawback
DHL International Supply Chain, San Diego, CA Sept 2008 – July 2014
Senior Supply Chain Specialist
Consolidated inbound ocean shipments from international points for high profile North American based retailers. Streamlined operations regarding the ocean carriers, vendor lead times, and consolidation points. Provided KPIs (key performance indicators) for carrier and vendor performance through quarterly management reviews.
Commended by the customer for delivering best in class supply chain management.
Delivered top-notch customer support for all DHL products, securing optimal client satisfaction.
Additional Experience
Consultant (Nov 2007 – May 2008)
Yamaha Motor Corporation, Cypress, CA
Logistics Analyst (Oct 2006 – Oct 2007)
Gateway Computers, Irvine, CA
International Logistics Specialist (Nov 2004 – Oct 2006)
Hunter Industries, San Marcos, CA
Logistics Coordinator (Jan 2002 – Nov 2004)
Oakley, Foothill Ranch, CA
Account Manager (Jan 2001 – Jan 2002)
Kuehne & Nagel, San Diego, CA
Skills
Microsoft Excel, Teams, Word, Outlook, PowerPoint & Project
Workfront, Sharepoint & Smartsheet
Infor Nexus, SAP, Lognet
Strong organizational, time management and prioritization
Education
B.S in Marketing Education, Minor: Business
Old Dominion University, Norfolk, VA
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