Accounts Receivable Business Management

Sharon L. McGrogan

*** ******** ***.

Pompton Plains, NJ 07444

Mobile: 201-***-**** Email: ******@*****.***

Results-oriented Business Professional with over 30 years of experience in Business Management and Financial Operations. I have notable success directing and implementing new business processes and management initiatives. I participated in planning, design and analysis and new business management efforts. I possess outstanding project and management leadership; able to coordinate all phases of business-based efforts while motivating and guiding team members. SKILLS : Peoplesoft, Netsuite, SAP, Microsoft Office (Word, Excel, Pivot table, V-lookup, Power Point, Outlook) PROFESIONAL EXPERIENCE

2020 – July 2024 - Supervisor Accounts Receivable – Cash Applications - Covanta 445 South Street, Morristown, NJ 862-***-****

• Supervise and manage staff of cash application and business analyst using two different ERP systems for accounts receivable processing. Oracle Peoplesoft/Netsuite.

• SME for all A/R related inquiries to continuously improve efficiency within the business.

• Liaison for all A/R system upgrades, working across all corporate entities and bank staff to complete.

• Contributed and managed continuous process improvement from three business days to one, thereby completing all end of month, quarter, yearly results on day one of close schedule.

• Managed daily data files from multiple banks into ERP system - researched any discrepancies or errors - followed through till processed correctly.

• Tracked and processed all miscellaneous cash to appropriate GL accounts in two different systems using intricate journal entries.

• Research any banking/ IT issues related to A/R.

• Continuously monitor on account monies to reduce unapplied cash.

• Reconciled multiple bank (12) accounts weekly for credit card, ACH and checks, wire transfers, US and International, as well as returned items, to ensure accuracy.

• Reconcile bank statements for credit card payments averaging between $15M-$25M monthly. 2018- 2020 - Senior Cash Application Specialist - Covanta 445 South Street, Morristown, NJ

• Post daily cash in two separate systems: Peoplesoft and NetSuite.

• Maintain unclaimed property cash accounts.

• Maintain all files related to A/R processes.

• Point of contact for all issues related to cash applications.

• Point of contact for customer credit card payments by phone or email.

• Create manual bank deposits of cash from miscellaneous accounts.

• Provide audit support quarterly/yearly for all bank accounts (12 to 15 bank accounts) 2014 – 2018 - Cash Application Specialist – Covanta 445 South Street, Morristown, NJ

• Apply cash daily.

• Create deposits and post cash for daily credit card transactions.

• Perform maintenance on customer files as requested. 2001-2013- Business Operations Manager - Surfacefx Inc. Lincoln Park, NJ 973-***-****

• Coordinate HR benefits, Payroll Administration, Customer Service, Accounts payable. 1998-1999- Project Coordinator - Financial Operations - LUCENT TECHNOLOGIES CONSUMER PRODUCTS Parsippany, NJ

• Initiated and managed efforts to substantially improve overall performance, reliability, and accuracy of critical monthly/yearly manufacturing forecasting and results model. The new process dramatically reduced overall processing time from 4-5 days to less than 5 hours, and reduced payroll by $100,000 while eliminating data entry errors.

• Designed, developed and refined sales models, forecasts and results for more than 1,000 individual products and services. Provided financial reports to all levels of management using SAP and COGNOS tools for sales results and forecasting data.

• Managed support staff.

1996-1998 - Staff Manager - Financial Operations - AT&T, Consumer Products, Parsippany, NJ

• Prepared domestic, international forecasts and sales results reports for all products and customers.

• Created ad-hoc sales and forecasting reports for all levels of management.

• Responsible for overseeing table maintenance for complete and accurate information on customers,

• products, defining discounts, promotions, and product-life cycle changes.

• Provided ad-hoc sales results to various departments. EDUCATION

1999 Bachelor of Science, Business Administration - Management COLLEGE OF SAINT ELIZABETH, Morristown, NJ

References furnished upon request.

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