Customer Service Warehouse Associate

Samantha Yates

**************@*****.*** 901-***-**** Olive Branch, MS

Summary

Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work Experience

Amazon

Warehouse Associate Byhalia Sep 2020 - Jul 2024 Greenlee Textron

Receiving Specialist Southaven, MS May 2014 - Sep 2020

• Managed the receipt and inspection of incoming materials, ensuring alignment with purchase orders and quality standards.

• Streamlined inventory management by performing regular cycle counts and reconciling discrepancies.

• Facilitated the processing and documentation of returns, coordinating with vendors to correct order discrepancies.

• Maintained an organized filing system for all shipping and receiving documents, contributing to efficient departmental operations.

• Operated material handling equipment in compliance with safety protocols, contributing to a safe and efficient warehouse environment.

Express Staffing

Warehouse Associate Southaven, MS Dec 2013 - May 2014

• Assembled tool kits and conducted repairs on equipment, ensuring adherence to quality standards and project specifications.

• Managed order fulfillment in the Pick and Pack area, accurately selecting inventory and preparing packages for delivery. ASICS America

Line Operator Byhalia, MS May 2011 - Oct 2012

• Efficiently packaged and prepared footwear for distribution, ensuring timely shipment to retail locations.

• Accurately relabeled and organized footwear with appropriate tags to maintain inventory integrity. Education

Byhalia High School

High School Diploma, N/A May 2011

The Art Institute of PA

Some College (No Degree), Photography N/A

Skills

Windows 10, Sap, Microsoft Office: Word, Excel, PowerPoint, Logging, Sorting, Organizing, and Filing Paperwork, Scheduling Deliveries, Keeping Detailed Logs of Business and Personnel Activity, Forklift Operations, Data Entry, Sorting Inventory, Verifying Deliveries, Database Management, Phone Reception, Supply Restocking, Prioritization and Time Management, Multi-Line Phone Systems, Customer Service, File Management, Supply Ordering, Digital File Management, Calendar Management, Proficiency in Microsoft Office Suite, Time Management, Attention to Detail, Multitasking, Scheduling, Customer Service-oriented, Discretion, Communication Skills

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