Executive Assistant Operations Manager
Resume:
Sierra Christian
** ******** **, ******* ******, WV 25419 • 410-***-**** •
***************.***@*****.***
Objective
Results-oriented Business Operations Manager and Executive Assistant with expertise in talent acquisition, contract management, and streamlined onboarding, including Visitor Authorization Requests
(VARs). Proven success in optimizing processes and procedures, creating electronic repositories, and fostering departmental achievements. A proactive, highly adaptable professional excelling in challenging roles. Eligible for security clearance, with prior interim Secret Clearance.
Work Experience
Administrative Specialist III
Goldbelt Frontier
Onsite Team Lead:
Responsible for overseeing the daily operations of the administrative team.
Manages and monitors employee accountability through the preparation of necessary reports. Develops project plans, reports, and establishes a review, control, and reporting system for approval by M3D leadership. Assists in the interview process for administrative vacancies.
Expertise in office automation includes record creation, report compilation, data gathering, processing, and analysis.
Administrative functions include:
Supporting M3D leadership with travel arrangements and managing credit card expenses.
Gathering data and conducting data analysis to coordinate the impact of projects on employees and managers across all affected areas.
Scheduling internal and external meetings, including conference space reservations and coordination with attendees.
Managing and maintaining executive calendars.
Preparing and confirming travel authorization letters.
Entering, opening, closing, and updating work order information into automated systems.
Providing office administration support, including preparing general office correspondence and personnel briefs. SC
3/1/22-2/1/24
5/1/19-3/1/22
12/1/2018-5/1/2019
Performing additional duties as assigned by M3D leadership. Business Operations Manager
SAIC
Manage daily activities for the portfolio of contracts in the Air Force sector, including coordinating with AOPs when necessary.
Produce monthly status reports for five contracts.
Successfully manage onboarding tasks for new hires, including visitor authorizations.
Conduct weekly meetings for staffing and functional activities.
Develop and implement process documentation for each task order.
Manage the travel process and requests.
Design and implement automation tools.
Initiate the procurement and subcontracts process in Cost Point. Executive Assistant
SAIC
Successfully supported the Vice President and his direct reports, including submitting purchase requisitions for training materials and office supplies.
Coordinated various events, such as reserving conference areas for senior staff and organizing luncheons, as well as all BD training events and activities, including catering.
Collaborated with the CEO to successfully coordinate our Sales & Pipeline Review.
Managed the administration of the Business Development Incentive Program (BDIP) and its database (IAPDB), ensuring the timely processing of BDIP-related bonuses within the HCM system.
Monitored and managed corporate memberships and budgets, ensuring compliance with budgetary limits and proper justification.
Excelled in travel coordination, including initiating, tracking, and forecasting travel expenses for various sub-contracts in Cost Point.
Project Manager (Temporary Fill)
SAIC
Successfully held Kickoff and other crucial meetings throughout the project phase.
Reviewed contract data to assess my performance against contract guidelines.
Administered project scheduling and budgeting.
Collaborated with other contractors on the inaugural Multi- Sourcing Integrate contract to ensure that all project components 8/1/2018-12/1/2018
5/1/2018-7/1/2018
6/1/2017-5/1/2018
11/1/2016-5/1/2017
progressed at the appropriate pace.
Prioritized customer satisfaction.
Business Management Analyst
SAIC
Provided Business Management Services to the Virginia Information Technology Agency (VITA) during their contract stand up phase.
My responsibilities included reviewing and editing business management-related contractual documents. Additionally, I held meetings with the customer to ensure that all Business Management roles and contract responsibilities were clearly understood and established. Furthermore, I documented processes and procedures.
Program Analyst
SAIC
Managed all organizational charts and distribution lists on a daily, weekly, and monthly basis.
Implemented new contract guidelines and deliverables, ensuring compliance and efficiency.
Orchestrated complex calendars and travel arrangements, meticulously processing all expense reports. Developed and implemented processes and standard operating procedures to streamline operations.
Monitored and managed risk registers for all programmatic risks, proactively mitigating potential issues.
Conducted data collection and analysis, providing valuable insights to support decision-making processes.
Program Analyst
SAIC
Successfully managed all EPA EUS Travel, ensuring that all travel documents were completed and submitted on time before travel. Additionally, I ensured that we stayed within and no more than 10% of the travel budget.
I attended meetings to review and resolve any contractual issues. I also compiled meeting minutes for delivery to the customer. Furthermore, I developed and maintained the organizational chart monthly and coordinated and compiled the monthly status report for delivery to the customer.
Additionally, I prepared meetings per contractual guidelines for SAIC IPR.
Program Administrative Assistant
SAIC
2/1/2015-11/1/2016
2/2012-1/1/2015
Provided direct support to the Program Manager and Deputy Program Manager of the Vanguard 2.2.1 contract, as well as all other senior staff on the Program.
Developed a comprehensive manual for our proprietary database
(VERA), which serves as a centralized repository for tracking all staffing-related activities, including vacancies, departures, and security information.
Coordinated and prepared the Monthly Status Report (MSR), ensuring that all staffing actions are accurately recorded and documented promptly upon the arrival or departure of employees. Additionally, this involved ensuring that employees have attended the security briefing at HST.
Prepared briefing materials for senior management and staff.
Supported the ISO 20K certification for ENM/Technical Control, ensuring that all staffing actions are accurately recorded and documented promptly upon the arrival or departure of employees.
Coordinated senior staff briefings, ensuring that all relevant information and updates are disseminated effectively.
Developed a comprehensive manual for a proprietary database utilized to track staffing actions, vacancies, departures, and security-related information.
Prepared the weekly staffing summary report, which serves as a crucial resource for our Senior Staff Meeting.
Grievance Administrative Assistant/Executive Assistant and Gate keeper
American Postal Workers Union (APWU) Headquarters
Successfully resolved grievances to ensure timely adherence to deadlines and facilitate the timely progression of grievances through each phase.
Developed an Access database for the office, enhancing operational efficiency.
Organized and standardized new operating procedures for tracking mail, incoming grievances, incoming phone calls, and messages for the department, thereby optimizing overall workflow.
Successfully implemented a new travel tracking system, which alerts the Director of Industrial Relations to upcoming travel obligations.
Gathered contractual information from the Union handbook as supporting documentation for grievances.
Sales Administrator
Zodiac MilPro
Successfully Tracked Government and Professional Orders
Ensured timely execution of all government and professional orders, including quality assurance of all materials to verify functional components.
Developed an end-to-end logistics system to guarantee timely delivery of products to customers within the specified deadlines.
Implemented innovative marketing strategies to enhance business growth, including the design of novel marketing materials.
Effectively and efficiently reduced travel expenses.
Cultivated strong relationships with sales managers, customers, and suppliers.
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