Customer Service Inventory Control
Resume:
Heather Yessilth
*** ***** ****** **** *** A, Reno NV 89502
*******.*****@*****.***
SUMMARY
Attribute excellent warehouse experience with Efficiency, Safety, Quality, Accuracy and Customer Relations. Professional Experience working in environments demanding interpersonal skills, organization and enthusiasm. Committed to quality, promptness, dependability and high demands with the ability to meet company production standards. Provided 10 years’ warehouse experience including:
Quality Focused
Customer Service
High Production Standards
Inventory Control
Accuracy and Efficiency
Shipping Coordinator
Supervisors Assistant
New Hire Mentor
Wave Runner
EXPERIENCE
Volvo Distribution (April 2019 – Present)
Clerical – Reno NV
Preparing orders for Workers
Creating BOL’s and International paperwork
Handling delivery drivers and incoming trailers
Creating safety material for the warehouse
Helping run the control desk and overseeing production quality of other employees
Answering the phone helping with incoming and outgoing freight
Assisting the Mass Supervisor with high end accounts, routing orders, preparing future orders, advising the packers with special packing instructions, and creating spreadsheets
Helping backorder area with missing stock, backordering items off orders
Maintained inventory controls by collecting stock location orders and printing requests
Participated in new hire onboardingProcessing returns
Answering emails promptly and professionally
Package Handler (October 2016 – April 2019)
OnTrac – Sparks, NV
Unloading Trailers in a fast-paced environment
Sorting Packages by location with accuracy and efficiency
Moving pallets to proper trailers
Scanning all incoming packages
TSA Safety certified
Picker/Checker (March 2016 - Present)
Imperial Supplies - Reno, NV
Prepared orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
Cycle counts
Certified Forklift Training
Stocking incoming products accurately
Safety Committee Co-Chairman
Taking accurate minutes of Safety committee meetings
Wave Clerk/Supervisors Assistant (December 2011 – March 2016)
PetEdge - Reno, NV
Answering emails promptly and professionally
Printing and preparing orders for processing
Creating replenishments for incoming employees in a timely manner
Helping run the control desk and overseeing production quality of other employees
Answering the phone helping with incoming and outgoing freight
Assisting the Mass Supervisor with high end accounts, routing orders, preparing future orders, advising the packers with special packing instructions, and creating spreadsheets
Helping backorder area with missing stock, backordering items off orders
Maintained inventory controls by collecting stock location orders and printing requests
Participated in new hire onboarding
QUALIFICATIONS
10 years of warehouse experience
Able to meet all the Physical Demands required
Able to work overtime if needed
Able to maintain quality service by following organization standards
Able to maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations
Able to Contributes to team effort by accomplishing related results as needed
Able to apply planning and time management into everyday work load
Able to arrive on time and prepared every day
Able to lift 70 lbs
EDUCATION
Truckee Meadows Community College (January 2017 – May 2019)
Associate Degree in Business
Churchill County HighSchool (August 1998 - May 2001)
High School Diploma
Graduated with honors
TECHNICAL SKILLS
Microsoft:
Word
Excel
SAP
PowerPoint
Outlook
PROFESSIONAL DEVELOPMENT
Certifications:
Forklift
Electric Pallet Jack
AWARDS
Employee of the Month
Imperial Supplies (June 2016)
Petedge (May 2014)
Petedge (September 2013)
Petedge (December 2012)
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