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Customer Service Data Entry

Location:
Baltimore, MD
Posted:
December 09, 2024

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Resume:

Tameka Williams

Baltimore, MD

***.**********@*****.***

+1-443-***-****

To work for a progressive organization in a highly motivating and challenging environment, that provides the best opportunities to grow & achieve the company’s goals as well as my own.

Work Experience

Volunteer/ Horticulturist

AmeriCorps - Baltimore, MD

Present

• I cultivate, process and distribute produce from our Urban Farm to the local community.

• I perform duties such as landscaping, weeding, seeding, planting, harvesting, cleaning & sanitizing of produce, storage, composting, marketing and sales.

• Feed the locals!

Benefits Specialist

LifeWorks - Baltimore, MD

April 2022 to April 2023

• Provided quality Customer Service support.

• Assisted clients employees with all corporate benefits including medical, dental, vision, 401K, incentive plans, and retirement.

• Answered calls and emails regarding benefits issues and questions.

• Handled open enrollment for health coverage & insurance.

• Researched and compared benefits options.

Temperature Screener

Adecco Staffing Solutions - Hunt Valley, MD

April 2020 to October 2021

• Greeted and assisted McCormick warehouse workers upon entering facility.

• Enforced CDC guidelines and practices.

• Provided basic PPE for safety.

• Checked & documented each employee’s temperature via digital or handheld thermometer. Volunteer/ Tutor

AmeriCorps/ The Literacy Lab - Baltimore, MD

August 2019 to March 2020

• Assisted 1st & 2nd grade (elementary school children) with improving their fundamental reading skills

& abilities to reach grade level expectations.

• Provided One-on-One tutoring to assigned students using the programs structured literacy curriculum.

• Prepared students lesson plans and assessments in adherence to their needs. Warehouse Production Worker

Priority One Staffing Agency - Towson, MD

May 2014 to April 2017

• Assembled goods on production lines, and monitored the process.

• Picked and Packed inventory.

• Practiced proper safety procedures and follow PPE guidelines.

• Cleaned and sanitized work space.

Data Entry Clerk

America Works - Baltimore, MD

May 2011 to February 2014

• Processed customers accounts and reviewed data for deficiencies.

• Entered data with speed & accuracy.

• Prepared weekly reports via Excel.

• Maintained customer confidence and protected operations by keeping personal information confidential.

• Handled other office related duties such as; filing, faxing, etc. Education

Some College in Business

CCBC - Catonsville, MD

April 2014 to November 2015

High school diploma

Carver Vocational-Technical High School - Baltimore, MD September 1998 to June 2002

Skills

• Benefits Administration

• Tutoring

• Customer service

• Typing

• Cash handling

• Warehouse experience

• Farming

• Marketing

• Data entry

• Microsoft Office

• Collections

• Picking & packing



Contact this candidate