Assistant Manager

Kelly Nielsen

Email: ************@*****.*** Cell Phone: 318-***-****

Address:

*** **** **, **********, ** 71106

Work Experience

Stop and Get Shreveport, LA

Cashier / Assistant Manager Aug. 2023 - Sept. 2024

First and Last Stop Shreveport, LA

Cashier Mar. 2023 - Aug. 2023

Brothers Food Mart / Chevron Shreveport, LA

Cashier/ Cook Aug. 2022 - Feb. 2023

Mall St. Vincent Realty Holdings Shreveport, LA

Housekeeping Manager Nov. 2021 - Aug. 2022

Utilized work experience to produce quality work above and beyond expectations.

Nielsen's Clean Up Guys Shreveport, LA

Owner Jan. 2020 - Oct. 2021

Cleaned vacant homes for Port City Realty, Berkshire Hathaway Home Services, and Ally Real Estate.

Prestige Maintenance Shreveport, LA

Area Manager (Janitorial & Floor Care @ Target Stores) Apr. 2018 - Dec. 2019

Responsible for the hiring, retention, supervision, and training of hourly janitorial, floor care, and project work employees. Experienced in cleaning services; including tile, carpets, ceramic or marble flooring, brass, stainless steel, vinyl, and glass. Experienced with floor scrubbers, floor buffers, carpet extractors, steam cleaners, and other janitorial equipment.

Millard Mall Services Shreveport, LA

Assistant Director of Housekeeping @ Mall St. Vincent Mar. 2017 - May. 2018

Overseen the housekeeping and maintenance department at Mall St. Vincent in Shreveport, Louisiana and Pierre Bossier Mall in Bossier City, Louisiana. Ordered and purchased needed supplies. Ensured customer expectations were met daily. Hired and trained employees needed to perform daily tasks associated with the job requirements. Handled all payroll and daily paperwork in a timely fashion and reported any issues to corporate. Performed all duties associated with leading a productive janitorial service.

GCA Educational Services Bossier City, LA

Janitorial Supervisor @ Bossier Parish Community College Dec. 2016 - May. 2017

Assisted and supervised custodial crew for Bossier Parish Community College.

Rite Aid Pharmacy Shreveport, LA

Assistant Manager Oct. 2015 - Dec. 2016

Served as a friendly, hardworking, and punctual employee. Organized and prioritized work to complete assignments in a timely, efficient manner. Operated with a willingness to embrace change and adapt strategies accordingly. Effectively supported various company initiatives with a range of timelines. Maintained an eagerness to add to my knowledge and skills. Encouraged unity and mediated conflict.

Worked in accordance with company values to achieve future goals. Utilized superior data visualization and data management skills. Promoted a positive public image for the company and worked to control the dissemination of information.

Pizza Hut Shreveport, LA

Cashier Jan. 2012 - Oct. 2015

Southern University Shreveport, LA

English Department-Computer Lab Supervisor

Certified College Level Tutor Aug. 2009 - Jan. 2014

Car Depot Shreveport, LA

Car Detailer / Porter Jul. 2008 - Aug. 2009

Technical Chemical Company Cleburne, TX

Assembly Line Warehouse Worker Nov. 2007 - Jul. 2008

Cabinet Company Joshua, TX

Cabinetmaker / Dowel Machine & Glue Press Operator Apr. 2007 - Nov. 2007

Metroscape Benbrook, TX

Driver / Power Washer Nov. 2006 - Apr. 2007

Modtech Glen Rose, TX

Carpenter / Mill Worker Aug. 2003 - Nov. 2006

Kooling Masters Mechanical Services Arlington, TX

Office Manager Mar. 2000 - Aug. 2003

Midlothian Power Plant Venus, TX

Carpenter / Surveyor / Office Assistant / Jan. 1999 - Mar. 2000

Shipping and Receiving Entry Clerk

Total Truck Stop Midlothian, TX

Assistant Manager / Manager Feb. 1995 - Jan. 1999

Education

University of Phoenix Dallas, TX

3.97 GPA, Bachelors of Science in Psychology Sep. 2011 - Nov. 2013

Graduated with Honors -- Alumni

Southern University Shreveport, LA

4.0 GPA, Associates of General Studies in Psychology Aug. 2008 - May. 2011

Graduated with Honors -- Alumni Chancellor's List

Summary

·Management Skills: leadership skills, teaches, tutors, and instructs others, counsels and encourages others, manages conflict effectively, delegates responsibility, makes appropriate decisions, enforces policies, and will take charge when situations arise. Graphic and Writing Skills, Oracle, Wizard, plus more.

·Communication: detailed and thorough written work, great editor, openly voices ideas, fairly resolves differences, excellent leadership skills, supports and offers feedback, encourages others, presents well-thought out explanations, productive researcher, ability to make others feel appreciated through conversation

·Interpersonal Skills: works well with others, thoughtful, compassionate, motivates others, encourages others, great team worker, effective organizer, stands up for others, self-confident, acknowledges and understands responsibility.

·Research and Planning: calculations/estimates, creative ideas, recognizes problems, achieves goals, resourceful at gathering information, solving problems, defining needs, analyzing issues, developing strategies, and assessing situations.

·Organizational Skills: extremely detailed, ability to manage tasks efficiently, punctual, ability to manage projects professionally, succeeds deadlines, establishes realistic goals, activity planner and coordinator, accounting and purchasing experience, multi-tasks.

·Equipment Skills: All Office Machines, Propane and Electric Floor Buffers, Ride-on and Walk-behind Floor Scrubbers, Side by side Floor Polishers, Carpet Extractors, All Carpentry Tools, Circular Table Saws, Band Saws, Other Table Saws, Dowel Machine, Glue Press, Large Power Washer.

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