BRITTNEY OGLES
Tse RES
erences
SUMMARY
Proactive and versatile professional with a dedication to quickly adapting to new challenges.
Strong problem-solving abilities and a proven track record of fostering strong relationships with
clients and team members. Focused on supporting team success and achieving positive results.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.
Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and
support organizational goals.Customer-focused individual with a passion for delivering exceptional
service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to
improving customer and employment satisfaction and driving positive outcomes
SKILLS
Supervision and leadership -Decision Making
-Interpersonal Communication- -Leadership / Supervision
-Task Prioritization -Self Directed / Disciplined
-Quality Assurance -Equipment Operations
-Multitasking -Promt
-Critical Thinking
EXPERIENCE
Customer Service Representative/Hotel Front Desk Receptionist / Florida Vacations in Destin and
the Northwest Florida Area - New Smyrna Beach, Florida
Resolved customer complaints promptly, and efficiently.
Enhanced productivity and customer service levels by anticipating needs, and delivering
outstanding support.
Performed administrative tasks such as filing paperwork, updating databases, and generating
entries.
Remained calm, and professional, in stressful circumstances; and, effectively diffused tense
situations.
Informed customers about billing procedures, processed payments, and provided payment option
setup assistance.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Assisted customers with product selection, ordering, billing, returns, exchanges, and technical
support.