General Manager Continuous Improvement

Ryan L. Howe

Address: **** ***** ****** **** ************ Indiana, 46151

Contact number: 317-***-****

Email ********@*****.***

Professional high energy Manager with strong interpersonal and communication skills

Strong motivation skills that solicit solid results out of employees, which creates strong teams

Experience in the following competencies:

STAFF MANAGEMENT BUDGET MANAGEMENT Microsoft Teams

COMPUTER SKILLS INSTRUCTIONAL TRAINING Power Point

CONTINUOUS IMPROVEMENT HR SKILLS Excel

INDUSTRIAL EQUIPMENT TRAINER SANITATION Labor Management

Additional Skills

●Proven ability to create good relationships with employees.

●Ability to motivate a team of employees to a level of consistent daily production.

●Demonstrate knowledge in staff scheduling, decision-making team development with practice of new management theories.

●Skilled in the use of Microsoft Excel for graphing, monitoring weekly production.

●Skilled in using different types of RF systems for WMS DC

Certifications

Train the trainer- Certified through the State of Indiana to train employees on industrial Equipment.

Hazmat- Certified warehouse identification and loading of Hazmat material onto trailers.

CPR- Certified through the State of Indiana.

WMS (Warehouse Management Systems).

Manhattan. MARC. Power BI. WIN. CCI. JDA. SAP. Synapse Blue Yonder

Time Keeping Systems.

Red Prairie. Kronos. Paychex. ADP. Ulti Pro.

EMPLOYMENT HISTORY

Lowe’s XDT Supply Chain.

Market Delivery Assistant General Manager 11/30/21 to Present.

Oversee all delivery and operations functions within the XDT.

Oversee all delivery and hook up experience for the customer.

Oversee all delivery routes for cost and service improvements and efficiencies; resolving surfacing issues; maintaining cost-effective business operations by managing a P&L statement for the operation.

Managing 3PL service to Lowes and customer being delivered too.

Working with providers to promote efficient operations (e.g., through transportation, routing, labor) for better service and lower rates.

Implementing service improvement, cost savings, customer satisfaction, and safety programs for the XDT.

Nova Logistics 11/30/19 to 11/30/21

Assistant General Manager

●Analyze business requirements, explore different alternatives, and recommend the most appropriate, efficient and cost-effective solutions.

●Plan and review compensation actions; enforcing policies and procedures.

●Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends.

●Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.

●Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping.

●Analyze process workflow, employee and space requirements and equipment layout; implement changes.

●Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures, complying with legal regulations.

●Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

●Accomplish operations and organization mission by completing related results as needed.

●Meet or exceed operations labor budget expectations.

●Manage staff levels, wages, hours, contract labor to revenues.

●Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

●Run a safe, injury/accident-free workplace.

●Responsible for all aspects of vehicle and heavy equipment rentals.

●Key Project Manager for implementation of new WMS system for Reno Nevada and Indianapolis Indiana.

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KeHe Distribution 12/30/18 to 11/30/19

Operations Supervisor

● Proactive communication to internal contacts regarding warehouse processes which impact customers and transportation.

●Establish and implement operational policies and procedures including but not limited to production, receiving, routing, inventory, and transportation.

●Responsible for maintaining high standards related to the physical condition of warehouse and equipment.

●Implement new processes to increase efficiencies while reducing costs.

●Ensure warehouse is following all state and federal law (i.e., OSHA.)

●Ensure warehouse associate training is occurring timely.

●Troubleshoot systems issues, which effect timely delivery and/or receiving of product.

●Plan daily and weekly production activities when necessary.

●Ensure all food safety compliance.

●Ensure company sponsored safety programs are administered correctly according to best practice.

●Proactively improve labor relations.

●Perform other duties and special projects as requested.

●Must maintain good attendance.

●Maintain safeguards of confidential company information.

●Maintain safe work practices.

●Updating and effective use of WMS system and Power BI.

Merit Logistics 1/15/18 to 12/30/18

Site Manager

Coordinate employee schedules, ensuring adequate coverage.

Enforce all workplace policies and procedures.

Coordinate training and professional development activities for employees.

Conduct staff performance reviews.

Maintain and adhere to departmental budget.

Approve project plans.

Address and report safety concerns in a timely manner

Track and monitors project progress, adhering to prearranged standards.

Ensure compliance across the work site.

Review all project contracts before submitting to management.

Answer inquiries from potential project partners.

Kuehne + Nagel’s 8/31/16 to 1/15/18

Assistant General Manager

Manage all distribution activities including receiving, storing, shipping, handling returned/damaged goods, maintenance, space layout, housekeeping / 5S, and administrative activities to ensure customer requirements are met in an efficient manner.

Ensure current and accurate inventory control. Ensure execution so the site is compliant with established KPI’s.

Direct the operations of the warehouse personnel.

Respond to and handle any employee issues within a timely manner. May be required to complete investigations and issue progressive discipline. Conduct introductory and annual evaluations.

Develop or direct programs to ensure the efficient and cost-effective operation, quality, safety of all personnel, equipment, and property.

Made recommendations to Distribution Center Manager on programs to improve operations.

Participate in daily and weekly meetings with client to provide updates on operations.

Ensure the accurate and timely preparation of reports regarding warehouse operations.

Adhere to Kuehne + Nagel’s Human Resources, Quality, Safety, Health and Environment Program policies and procedures.

Ensure compliance with OSHA regulations.

Performs other duties as assigned.

Acorn Distributions Inc. – 10/10/15- 8/31/16

D.C Manager

Objective when hired to bring experience and leadership to the second shift and staff a team that can load and select orders for next day deliveries. Improved accuracy and maintained a 98% fill rate.

●Start up a second shift.

●Implantation of 5’s

●Staffing of second shift

●Create metrics for DC.

●Create a team trained to load trucks.

●Create a team to select orders.

●Create a RF system to use in DC. To improve service to internal and external customers

●Create a S.O.P for all DC process that involve loading and selection.

●**Prior GM recruited over to K&N.

MDV/NASH/FINCH 4-10-13 to 01-19-15

Operations Supervisor

●Work with inbound employees on inbound paperwork and S.O.P.

● K.I.P weekly to maintain company standards.

●Work and enforce safety process on all shifts and work areas.

●Performed daily audits on outgoing and inbound product.

●Weekly observations on employee job functions.

●Worked with inventory to reduce damage at the D.C.

●Ensuring that HACCP, SAQ are being followed.

●Monitor of Kronos time keeping daily.

Columbus container Inc 4-10-06 –4-9-13

The objective was to start up a warehouse, using a WMS system. Since my Employment, the warehouse has not been under a 98 % inventory and a 100 % on time delivery to all customers.

DC Manager

●Manage facility day-to-day operations.

●Direct reports consisting of three Supervisors.

●Monitor daily operational cost.

●Martian daily and weekly budget.

●Inventory.

●Daily cycle counts for third party product.

●Employee training.

●Evaluations of all employees.

●Knowledge and experience with Kaizen and 5S.

REEBOK LLC INDIANAPOLIS IN 6-20-03 - 4-10-06

DC Manager

Direct reports 15 supervisors on 1st shift and 10 supervisors on 2nd shift and 5 supervisors on third shift.

Manage of daily shipment of all NFL and NBA licensed products though W.I.P.

Review daily production with supervisors.

Manage production of both shifts of internal customers for completion to external customers.

Weekly budget meetings for though puts production.

Review of labor standards.

Main objective was to bring the finished goods warehouse to a higher level of service to both internal as well as external customers.

This task was not easy due to many old bad practices that existed.

Started the process by observing all current supervision skills.

With the help of HR management making available classes that current supervisors to attend.

This has proven some great results, where four of the supervisors transferred within the finished goods area to a higher position of responsibilities.

Production rate increased with the finished goods department from 60 % accuracy to 87 % rate in 6 months.

The Indianapolis DC introduced to the WMS system upon my employment; with my experience in this field, I was able to help REEBOK with the transfer from their prior system to the world of WMS.

Was also instrumental in bringing new communication skills using existing internal systems.

ATLAS COLD STORAGE (Formally CS Integrated) Shelbyville, IN 3-2-98 - 6-20-03.

Operations Supervisor

●Supervised of out bound loads with 98% on time Delivery

●Team of 70 employees

●Supervised of inbound shipments

●Cross-training of new employees

●Multi-culture union environment

●Kronos

Started with the company as a warehouse worker and advanced to fill the position of Lift Truck operator, Selection Trainer, Senior Trainer and for 5 years as a Warehouse Supervisor. I also temporarily assumed additional duties and served as Training Coordinator while supervising a team of employees during most of 2000. Other duties worked in the banana room ripening bananas for shipment to Kroger Stores. Worked in a multi-culture union environment where basic Spanish used to communicate with many employees up to 400. Directly supervised a team of 15 to 60 employees as well as managed daily assigned areas that include floor production, shipping, receiving and area sanitation.

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