Residence Life Customer Support

Catherine L. Rent

Cell: 630-***-****

Email: *********@*******.***

Objective

A dedicated higher education professional with over 20 years of experience in residence life, student engagement, and crisis management. Known for calm, thoughtful, and diplomatic problem-solving, I excel in building cohesive communities, de-escalating crises, and fostering inclusivity and respect. Seeking to bring my expertise as Executive Director for Residence Life & Student Engagement at Saint Xavier University to support a safe, inclusive, and engaging campus community.

Core Competencies

• Strategic Leadership & Student Engagement

• Crisis Intervention & Conflict Resolution

• Residence Life Operations & Housing Management

• Diversity, Equity & Inclusion (DEI) Advocacy

• Cross-Departmental Collaboration

• Union Staff Management & Compliance

• Budget Management & Vendor Negotiation

• Communication & Relationship-Building

Professional Experience

Jualoba Network LLC – Oakbrook Terrace, IL

Founder & Principal

October 2023 – Present

• Established and managed Jualoba Network LLC, a company focused on strategic day trading and investment development.

• Developed expertise in market analysis, risk management, and disciplined decision- making, applying these skills to achieve two funded trading accounts with a proprietary trading firm.

• Utilized advanced research and data analysis to inform trading strategies, demonstrating adaptability, attention to detail, and strategic planning.

• Enhanced organizational and operational skills through the management of all aspects of the business, including compliance, reporting, and financial analysis. Midwestern University – Downers Grove, IL

Manager of Residence Life

September 2006 – September 2023

• Oversaw the operations of 48 apartment units and up to 400 residence hall units, ensuring a welcoming and well-maintained environment for student residents.

• Served as a trusted leader in crisis intervention, managing urgent safety, mental health, and conduct matters with discretion and a calm approach.

• Led DEI initiatives within Student Services, fostering an inclusive campus environment and supporting historically marginalized students.

• Member of the campus Disabilities Committee and Threat Assessment Committee, where I reviewed individuals showing signs of potential risk or mental health concerns, de-escalating situations with thoughtful, courteous engagement.

• Trained and supervised Resident Assistants and other residence hall staff, creating a supportive, development-focused work environment.

• Undertook special duties during COVID-19 to address unique residential needs and safety protocols.

Food Service Liaison (Additional Assignment)

July 2015 – January 2023

• Managed budget and operations for campus dining, collaborating with vendors to deliver quality, student-centered services.

Coe College – Cedar Rapids, IA

Director of Residential Services

July 2003 – June 2006

• Directed residence life operations, overseeing student staff, fostering community, and supporting students’ holistic development.

• Coordinated campus-wide alcohol awareness programs to promote responsible choices and enhance student wellness.

• Active member of the DEI Committee and Faculty and Residents Committee, advocating for inclusive practices and representing diverse student perspectives.

• Worked collaboratively with faculty and staff from varied backgrounds and health conditions, strengthening cross-campus partnerships. University of Northern Iowa – Cedar Falls, IA

Graduate Hall Coordinator

July 2002 – May 2003

• Managed residence hall staff and ensured compliance with union contracts as required under the Iowa Public Employee Relations Act Chapter 20.

• Participated in crisis response rotations, where I consistently applied measured judgment and sensitivity to student concerns, earning a reputation for equitable and respectful handling of challenging cases.

• Supported academic and personal development for first-year students through targeted advising, creating pathways for their successful transition to college life. Benedictine University – Lisle, IL

Director of Student Community Development

June 1999 – May 2001

• Led student discipline, diversity, and alcohol education programs, fostering a campus culture of respect and accountability.

• Coordinated service-learning, foreign missions, and volunteer initiatives within Student Affairs, creating impactful learning experiences.

• Advised students in resolving academic and personal concerns, building a foundation for their success and well-being.

Education

• Ed.D. (ABD), Adult & Higher Education – Northern Illinois University, DeKalb, IL

• M.A.E. in Postsecondary Student Affairs – University of Northern Iowa, Cedar Falls, IA

• B.S. in Economics – Northern Illinois University, DeKalb, IL Professional Profile

Catherine Rent is known for her wisdom, fairness, and ability to bring a calm, stabilizing presence to even the most challenging situations. As a meditative problem-solver, she builds trust with students, faculty, and staff alike, ensuring that all voices are heard and that solutions are reached with mutual respect and courtesy. Her supervisors and colleagues frequently turn to her for her thoughtful judgment and her gift for de-escalating high-stakes situations, making her an invaluable asset in student affairs and residence life.

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