Customer Service Special Education

SABRINA NICHELLE LOTT

**** ******* **** *** 267-***-**** ************@*****.***

Objective

My objective is to obtain a teaching position in the areas of Special Education and/ or ESL. My desire is to use my specific skill set, experience and passion for teaching to help guide, inspire and educate our most important commodity in this world- our children. Education

University of Houston- Downtown Bachelor of Science- Interdisciplinary Studies Benjamin Banneker Honors College @ Prairie View A& M Major – Biology & Chemistry1

Dwight D. Eisenhower Sr. High School Cum Laude Graduate Awards and Honors

Receiving An Honorary Doctorate in Humanities December 2024 Esther Award as a “Woman of Faith “

Marquis Who’s Who

Dean’s List Summer and Fall 2023- University Of Houston Downtown Member of Phi Sigma Phi- Professional Honor Fraternity Member of The Society for Collegiate Leadership & Achievement Member of National Honor Society- University of Houston Downtown Presidential Lifetime Achievement Award for Work in Entertainment Certificate Of Congressional Recognition- Sheila Jackson Lee Member of Tri-Beta- Biology Honors Society

Member of Who’s Who in Colleges and Universities

President’s Honor Roll- Prairie View A&M University Member of The Gilpin Players- Award Winning Theater Group Who’s Who in High Schools

National Jr. Honor Society

Certification

I am currently in the process of being certified to teach through Teachers of Tomorrow

Teaching Experience

Boy Scouts of America- Sam Houston Council

Houston, TX

District Executive/ February 2024- Present

Responsible for managing the Apollo District and all of the volunteers for the 19 units in the specified district, including conducting meetings with the volunteers, working with and in the over 30 schools within the Apollo District (HISD), fundraising and budgeting for the entire district

School of Science and Technology

Houston, TX

Permanent Substitute Teacher for SPED Department/ October 2023- February 2024 Responsible for preparing students with severe ADHD and/or on the Autism spectrum into classroom settings where they will learn amongst classmates and still have the services and accommodations that they need in order to integrate successfully Kelly Educational Staffing

Houston, TX

Long Term Substitute Teacher/ August 2018- October 2023 Responsible for instructing students from Elementary to Senior High School, in various districts. I was an instructor and also worked as an Administrator. Club Z Tutoring

Houston, TX (Home based)

Bilingual Tutor/ September 2012 – May 2015

I was skilled in SAT?ACT prep, Math, Science, English and Spanish for Elementary- High school aged students

MTI Technical College

Houston, TX

ESL Instructor/ September 1994 - August 1996

Responsible for teaching Non- English speakers, conversational English. I taught native speakers of Spanish, Arabic, Chinese and Vietnamese Other Experience

Harris County Precinct 5 Place 2

Houston, TX

Civil Clerk II / July 2019 - September 2022

Responsible for processing Evictions, Small Claims and Debt Claims; and preparing the cases for court with Justice of The Peace- Jeff Williams. Responsible for communicating with and problem solving for the citizens of Harris County who are serviced at this Annex. State Representative Jarvis Johnson’s Office

Houston, TX

Publicist/ July 2016 - December 2019

Responsible setting up and handling media for various events and activities that the State Representative was a part of or was invited to. I created a Newsletter and produced many platforms for the State Representative to keep his constituents informed, engaged and well represented.

It's Not A Joke, LLC

Houston/ Dallas, TX

Entertainment Manager/ March 2013 – January 2017

Talent management for actor/ comedian/ radio personality J Anthony Brown, responsible for booking, scheduling and publicity for the artist

Asurion

Houston, TX (Home based)

Bilingual Customer Service Representative/ December 2011 – March 2013 Bilingual customer service, answering calls, troubleshooting and sales for clients in the cell phone insurance industry

Liveops

Houston, TX (Home based)

Bilingual Customer Service Representative / September 2011 - March 2013 Bilingual customer service, answering calls, troubleshooting and sales for clients Teletech

Houston, TX (Home based)

Bilingual Customer Service Representative / May 2007 – September 2011 Bilingual customer service, answering calls, troubleshooting and sales for clients West At Home

Houston, TX (Home based)

Bilingual Customer Service Representative / March 2004 – May 2007 Bilingual customer service, answering calls, troubleshooting and sales for clients Methodist Medical Group

Houston, TX

Bilingual Customer Service Representative / November 2002 – March 2004 Bilingual customer service, scheduling and medical records maintenance for client HOLA Records

New York, NY

Publicist/ December 1998 - March 1999

Responsible for national and international marketing and placement, setting up media events and managing all media and publicity events Rhinestone Productions

Bronx, NY

Publicist and Vice President / September 1996- April 1999 Responsible for booking, budgeting, bookkeeping, talent management and production management . I was also responsible for Artist Scheduling, Show Production, Artist Styling, Marketing in both National and International markets Skills

Bilingual- English and Spanish * Creative Lesson Planning * Classroom Management * Effective Communicator * Microsoft Office * Technology Integration * Internet Navigation * Student- Parent Advocate * Flexible Problem Solver * Works well independently or with a team

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