Quality Control Supply Chain
Resume:
V. Vince Thanthanavong
Operations/Engineering/Quality
Lithopolis, OH 43136
Email: ***************@*****.***
Contact No: 740-***-****
Authorized to work in the US for any employer
Professional Summary:
Director/Manager/Engineer/Quality with extensive experience in Operations Management, Quality/Process Engineering, Logistic Supply Chain, Packaging, and Fulfillment Services in a fast-paced environment. Focus at identifying and problem resolution for efficient procedures and processes. Excellent communicator with team building leadership capabilities to effectively create a teamwork environment to reach company goals and standards. With core competencies in Lean manufacturing, 5S, Process controls and proven Quality systems. Hardworking, enthusiastic, result driven leader, thrives in problematic situations.
Skills:
Quality Assurance
Engineering
Metrology
Project Management
Process Improvement / Set Up
Strategic Planning Growth
Hazardous Materials Handling / Shipping
PLC / Production Set Up
Analysis & Problem Resolution
Sales
Team Performance Optimization
Profit & Loss Analysis
AutoCad Proficient
Lean Principle Knowledge
Complex Problem Solving
WMS Systems
MS Office
SAP/EDI
Work Experience:
Operations Manager /Executive Vice President/ Quality Control Assurance
OFFFICE FIRST SOLUTIONS / ORDER FULFILLMENT SOULTIONS
February 2021-Current
●Support 10 employees in a Fulfillment Center environment,
●Ensure that objectives are attained in a cost-effective manner that is consistent and meet customers specifications by using methodology of production efficiency and quality control.
●Delegate authority to key supervisors in all departments within fulfilment center.
●Create a team environment to sustain optimal cohesive performance from all departments of Pick, Pack, and RSR (Restock & Replenishment).
●Developed supervising entities on day-to-day plant operations, maintain and observe all company policies and procedures are adhered to within the organization.
●Conduct monthly safety training of employees to meet guidelines.
●Employee engagement to ensure that supervising team is continuously looking for opportunities of improvement and employee morale.
●Oversee sales team with focus on customer retention, canvassing, prospecting, engagement, and closing of 4 sales managers.
●Develop metrics to track P&L as effected by sales.
●Define sales goals to employees every week, with performance charts to track productivity and quality.
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Operations Supervisor / Quality Control Assurance
FED EX Supply Chain
February 2020 – February 2021
●Support 100 employees in a Fulfillment Center environment, 800,000Sq. Ft. (Business to consumer). Retail Model.
●Ensure that objectives are attained in a cost-effective manner that is consistent and meet customers specifications by using methodology of production efficiency and quality control.
●Delegate authority to key personnel in all departments within fulfilment center.
●Create a team environment to sustain optimal cohesive performance from all departments of Outbound and Inbound to meet SLA requirements.
●Developed supervising entities on day-to-day plant operations, maintain and observe all company policies and procedures are adhered to within the organization.
●Using KPI metrics to identify areas for continuous improvement regarding productivity, safety, and efficiency.
●Employee engagement to ensure that supervising team is continuously looking for opportunities of improvement and employee morale.
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Project/Production Manager (Contract) - QA
Plantation Products, Inc.
July 2019 – January 2020
●Create processes for business start-up with focus on production line processes.
●Implementation of Quality systems using Lean principles to achieve optimal efficiencies.
●Develop and design production line Pick & Pack.
●Develop and train 50 employees on job tasks, duties, and responsibility.
●Develop production schedule to reach daily goals.
●Develop safety guidelines to OSHA standards to keep employees safe.
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Operations Manager / Quality Control Assurance
GEODIS - Columbus, OH
July 2018 – July 2019
●Support 200 employees in a Fulfillment Center environment, 1 million plus Sq. Ft. (Business to consumer). Retail Model.
●Ensure that objectives are attained in a cost-effective manner that is consistent and meet customers specifications by using methodology of production efficiency and quality control.
●Delegate authority to key supervisors in all departments within fulfilment center.
●Create a team environment to sustain optimal cohesive performance from all departments of Pick, Pack, and RSR (Restock & Replenishment).
●Developed supervising entities on day-to-day plant operations, maintain and observe all company policies and procedures are adhered to within the organization.
●Conduct monthly safety training of employees to meet guidelines.
●Employee engagement to ensure that supervising team is continuously looking for opportunities of improvement and employee morale.
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Plant Manager / Quality Control Assurance
The Nelson Company - Columbus, OH
May 2015 to July 2018
●Support 30 employees on a daily basis in a 100,000 sq. ft. facility.
●Implemented Quality Assurance program for efficient processes in production. Established PPM inspections in receiving, production and final shipping audits.
●Forecasting of quarterly production needs for maintenance, purchasing, and labor.
●Forecasting of quarterly Profit & Loss.
●Maintain current customer’s relationship, established business development opportunities to grow the customer base.
●Create, design, implement, and optimize plant operations in Quality, Engineering, Safety, Profit & Loss, Budgeting and Human Resources.
●Ensure that objectives are attained in a cost-effective manner that is consistent and meet customers specifications by using methodology of production efficiency and quality control.
●Delegate authority to key supervisors in all departments within the plant.
●Create a team environment to sustain optimal cohesive performance from all departments.
●Trainer of employees on day-to-day plant operations, maintain and observe all company policies and procedures are adhered to within the organization.
●Authored and Implemented ISO QM to assure Quality procedures are met plant wide.
●Responsible for meeting all OSHA guidelines regarding safety plantwide
●Conduct monthly safety training of employees to meet guidelines
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Director Of Operations / Quality Control Assurance
Xpert Packaging & Logistics, LLC - Columbus, OH
2011 to 2015
Acquired as key person to create and grow new business model of Third-Party Logistics (3PL) service provider as a partnering services provider for Merlin Packaging Technologies, Inc. Limited budget of $150,000.00 for complete infrastructure set up. Within 1 year created company brand, established quality, accounting, human resources, operations, staffing, and new accounts.
Highlights:
●Built company from 1 employee to 10 employees, and sales from $0 to $2M within 1 year. From 5000 square foot facility to 40,000 square facilities, average growth rate at 97% annually.
●Implemented Quality Assurance program for efficient processes in production. Established PPM inspections in receiving, production and final shipping audits.
●Designed and constructed production/fulfillment lines to assembled, kitted, bar-coded, labeled and packaged for each customer's orders.
●Identified and made key purchases to established software systems for inventory, accounting, and warehouse management within budget.
●Company branding of organization within Logistics industry, with great rapport with prospects, customers, and competitors.
●Create customer retention / new accounts by developing "Entrepreneur Programs" to help small business with their warehousing needs.
●Established business with large retailers (Wal-Mart, Home Depot, Menards, Amazon).
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Operations Manager / Director Of Business Development / Quality Control Assurance
Merlin Packaging Technologies, Inc - Gahanna, OH
2008 to 2013
Implementation of company procedures to employees for Quality and Efficiency in Production process. Delegate duties to 20 employees on daily basis.
Troubleshoot all technical /mechanical attributes of Machinery and Job Set-Up. Direct Customer/Potential Customer interface for Quotations and Bids on new markets. Develop Customer, Potential Customer and Public Relations for marketing of company service and product. Create, Design, And Implementation of New Products to meet customer standards. Analyze cost and pricing of product and service to be competitive with competitors and overall profit for company.
Highlights:
●Contracted 1Million in sales from home improvement retailer first year.
●Established non existing QA program internally for QS9001:2008 certification.
●Invented packaging component for customer's application.
●Established hazmat shipping/filling/packaging program.
●Key person in shipping hazmat materials international/domestic following UN guidelines.
●Certified Hazmat Shipper.
●PLC knowledge, programming interface with equipment for automation.
●Production line set up of filling equipment for filling and packaging of resin, epoxies, and other specialty chemicals.
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Field Engineer / QC
ADM-Micro, Inc - Roanoke, VA
2006 to 2008
Site survey of Installation of Energy Management Systems nationwide.
On-site implementation of blueprint schematics / quality inspection of EMS systems. Troubleshoot all technical attributes of EMS. Direct account responsibilities include; Advance Auto Parts, O'Reilly Auto Parts, Hardees, Pier One Imports, Bob Evans Restaurants and DSW shoe warehouse.
Develop and implement Quality Assurance Program for high level of accountability and continuous improvement to gain existing customer and customer satisfaction.
Director of Sales & Marketing / QC
Central Granite Works, LLC. /Quality First Marble and Granite, Inc - Columbus, OH
2004 to 2006
Direct all aspects of sales for Design, Fabrication and Installation of Marble and Granite products for the Kitchen and Bathrooms.
Highlights:
●Maintain purchasing/budgeting/ and record- keeping standards
●Built profitable, mutually beneficial relationships with numerous contractors and municipalities.
●Securing competitive contract wins on new bids to improved buying power and lowered operational costs.
●Actively manage all project deadlines on behalf of the customers and the cost efficiency of the business.
●Market analysis of demographics as to the needs of the general Ohio population. Generate $250,000.00 Dollars of sales in Q1-Q2 of 2004, acquire 1.5 Million in Sales in 2004.
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Operations Manager / QC
Mortgage One Lending, Inc - Dublin, OH
2003 to 2005
Highlights:
●Implementation of company policies and procedures to Loan Officer.
●Carry out new and existing rules and guidelines set Forth by the State Of Ohio Financial Division.
●Troubleshoot existing and determine future problems that may occur in future forecast.
●Train Employees on sale strategy and customer relations. Supervised 15 employees on daily basis.
●Taking the application from clients, submitting the application to Pre-Qualification Department, Counseling the borrower on different loan programs.
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Engineering & Design Project Manager
AEPC Datapult / Enerwise Global Technologies
2000 to 2003
Highlights:
●Implementation of blueprint schematics / quality inspection of EMS systems. Troubleshoot all technical attributes of EMS. Direct account responsibilities include.
●Develop and implement Quality Assurance Program for high level of accountability and continuous improvement.
●Code writing and programming of installation of Energy Management Systems.
●Quality inspections of installations
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Quality Engineer
Q3 Industries, Inc. / Rymac, Inc - Columbus, OH
1994 to 2000
Highlights:
●Auditing and Quality Assurance
●Collect, analyze, interpret, evaluate and recommend solutions for issues for QA.
●Developed procedures for production to assure quality products.
●Supplier & Customer Quality contact
●Oversees implementation of clients and account services process improvement, Accountable and monitor the quality for all projects.
●Knowledge of Tool Certification,
●Develop PPAP, FMEA, MRB, Control Plans, Gage R & R, and Fixture R & R. Knowledge of CMM, SPC and Layouts.
●Management, Supervisory, and Project Leadership
●Developed and implement QC procedures and audits using control plans and inspections to obtain, track, trend non-conformity to assure best overall plantwide.
Education:
Associate of Science in Electronic Engineering Technology
Columbus State Community College - Columbus, OH
1995 to 1998
Certifications:
Certified Hazardous Materials Shipper
Certified Forklift Trainer
APQP
FMEA
PPAP
SPC
Gage/Fixture/Equipment R&R
Calibration
Skills/Knowledge:
Six Sigma
Lean Manufacturing
5S
Total Quality Management
ISO9001
TS16949:2009
QS9000
References:
Joseph D. Hamilton
Title: Retired Senior Manufacturing Engineer Honda Of America Marysville, Ohio
Address: 2115 Havenscourt Drive, Gahanna, Ohio 43210
Contact No: 614-***-****
Email: N/A
Isaiah Irons
Title: CEO The Finest Brands
Address:1256 Dogwood Dr, Columbus, Ohio 43228.
Contact No: 614-***-****
Email:*******@*****.***
Earl Williams
Title: Industrial Engineer HCP products
Address: 2118 Maplewood Drive, Columbus, Ohio 43229
Contact No: 614-***-****
Email: *********@******.***
Julian Miller
Title: Independent Director Of Transportation
Address: 5036 Holbrook Drive, Columbus, Ohio 43232
Contact No: 614-***-****
Email: *************@******.***
Ray Khantachack
Title: Business Owner Lily Nails & Spa Salons
Address: 1367 Spring Hill Drive, Orrville, Ohio 44667
Contact No: 330-***-****
Email: N/A
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