Data Entry Front Desk
Resume:
Daviana Reynolds
Augusta, GA *****
*******.*********@*****.***
Dedicated and detail-oriented professional with hands-on experience in warehouse operations and retail environments, including Amazon and several grocery stores. Proven ability to manage tasks efficiently, ensure accuracy, and contribute to team success. Adept at data entry with strong organizational skills and a commitment to excellence. Recognized for a charismatic approach to problem-solving and exceptional communication skills, aiming to leverage these qualities in a high-paying data entry role or similar opportunity.
Work Experience
Front Desk Receptionist
MAX FITNESS-North Augusta, SC
November 2023 to May 2024
• Greet members and visitors with a friendly demeanor, address inquiries, and provide information about gym services, classes, and membership options.
• Efficiently manage member check-ins and check-outs using the gym’s software system, ensuring accurate records and resolving any membership issues.
• Handle front desk administrative duties such as scheduling appointments, processing payments, and managing membership databases.
• Ensure the front desk and lobby area are clean, organized, and stocked with necessary supplies.
• Address member concerns and complaints with professionalism and empathy, escalating issues to management when necessary.
• Collaborate with gym staff to coordinate schedules, assist with class registrations, and promote gym events or promotions
Picker
Amazon Fulfillment Center-Appling, GA
May 2022 to May 2024
Scanning in each items from the designated bin properly filling up totes before it is sent to packing stage Making sure the items are not damaged
Ensured accuracy of orders by double-checking for missing items and verifying quantities Learning ambassador ;teaching classes of new hires how to pick items with the correct procedures and following safety standards
Cashier
Publix-Evans, Ga
August 2021 to May 2022
Welcomed customers and find what they are looking for Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
Operated cash register, credit card machine, and other electronic equipment accurately and efficiently Handled customer complaints calmly and professionally, resolving customer inquiries in a timely manner Customer Service Associate
Walgreens-Grovetown, Ga
May 2021 to July 2021
Assisted customers with a warm and professional attitude Responsible for cashier duties
Handled online orders and credit card transactions Provided personalized customer service, proactively addressing customer needs and building positive relationships
Retail Sales Associate
UPS Store-Grovetown,Ga
March 2021 to July 2021
Scanning in amazon returns and sorting by product type Setting up packages
Measuring by weight and length, making processing experience easier for the customer Hostess
Red Robin-Grovetown,Ga
April 2021 to June 2021
•Seated guests at sufficient table based on number of group, sometimes customer preference Booked and confirmed reservations
Answered and monitored phone calls
Collaborated with the kitchen staff to ensure orders were fulfilled quickly and accurately Ensured that each guest received prompt and courteous service, resulting in a X% increase in customer retention
Store Associate
Shoe Dept Encore-Valdosta,Ga
August 2020 to March 2021
Primarily did tasks concerning shoes, did web orders, cleaned my section, stocked the shelves with shoes, making sure the shoes were matched up correctly and were the right size. Contributed to customer satisfaction and provided outstanding assistance Unloaded truck shipments and restocked shelves with incoming merchandise, ensuring all products were correctly labeled and priced
Crew Member(Server)
Hello Poke-Grovetown,Ga
May 2019 to August 2019
mainly did activities behind the food bar,made specific orders for customers, cleaned my area,restocked fridge as needed
Contributed to customer satisfaction and provided outstanding assistance Properly stored food items and ingredients in accordance with food safety regulations Assisted in the preparation of food items and ensured that all food was served at the proper temperature Cashier
KJ's Market IGA-Grovetown,Ga
June 2017 to May 2019
Properly handling groceries, used down-time to complete chores, kept the store organized and presentable
Helped customers finalize their purchases, and locate items Arranged and Organized merchandise in front lanes to drive product sales Education
Bachelor of Mass Communications in Mass Communications Brenau University - Gainesville, Ga, US
January 2019 to March 2020
Bachelors of Mass Communications in Mass Communications East Georgia State College - Augusta, Ga, US
August 2018 to December 2018
Diploma
Grovetown High School - Grovetown, Ga, US
August 2013 to May 2018
Skills
• Problem Solving
Leadership
Teamwork
Adaptability
Creativity
Strong Communication Skills
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