Medical Billing Customer Service

Nicole Weagley

***** ******** **** **********, ** 21740 (240)-313-865 *********@*****.***

Summary of Qualifications

Experience managing in a variety of business atmospheres with attention to meeting customer’s needs and workflow quotas

Ability to exercise good judgment and discretion in handling confidential materials and matters; following proper procedures and policies at all times

Outstanding people skills: understanding the needs of clients with diligent attention to detail resulting in superior customer service and client satisfaction

Responsible for hiring, training, and scheduling employees; provided ongoing training, coaching, guidance, and instruction for staff

Experience working directly with associates, supervisors, and executives to ensure a smooth workflow and shift transitions

Oversaw productivity and ensured that all rules and regulations were being implemented and followed by company employees

Experience Highlights

Inventory Control

Staff Training

Employee Relations

Customer Satisfaction

Medical Billing and coding

Vendor Coordination

Motivational Leader

Menu Concept Development

Work History

Potomac Medical Billing 06/21-06/22

Chilis Restaurant 02/19-03/21

Kitchen Manager, International House of Pancakes, Hagerstown, MD 03/17-10/18

Shift Leader, Dunkin Donuts, Hagerstown, MD 06/16-11/17

Sales Associate/Key Holder, Outback Primitives, Hagerstown, MD 09/14-08/16

Server, Breakaways 2 Sport Lounge, Hagerstown, MD 10/13-08/14

Bar Manager, Vitos Italian Restaurant, Hagerstown, MD 06/11-09/13

Training and Education

Award Beauty School – Cosmetology

Hagerstown, MD

President’s and Dean’s List

Perfect Attendance

Held TAM certification from 02/2004-11/2014

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