Information Technology Medical Billing

LASHANDA LADSON

Mobile: 912-***-****

Email: *************@*****.***

EDUCATION:

Swainsboro High Swainsboro, GA, High School Diploma

Everest University Online: Tampa, FL

GPA: 3.23 of a maximum 4.0

Credits Earned: 96 Semester hours

Major: Information Technology

Graduated: 07/2016

Lakewood College Online: Cleveland Heights, OH

Credits Earned: 800 clock hours

Major: Medical Billing and Coding

Graduated: 3/2019

Clearance: TS/SCI

Proficiencies:

●ArcGis

●Call Switchboard

●Microsoft Word

●Microsoft PowerPoint

●Microsoft Excel

●Ad hoc

●ALERT

●Single Mobility System (SMS)

●Automated Message Handling System (AMHS)

●NIPRnet/SIPRnet

●Common Operating Picture (COP)?

●Tmetrics

WORK EXPERIENCE:

Operations Specialist Watch Officer

United States Army Forces Command Headquarters (FORSCOM)

July 2018 – Present

●Operates in a 24/7 Ops Center; alternate day and night shift (i.e. 6am-6pm and vice versa)

●Execute established FORSCOM mission requirements and procedures for Crisis Action System (CAS) and the Joint Operations Planning and Execution System (JOPES).

●Conducted immediate actions to stand-up Crisis Action Team (CAT) or Crisis Response Cell (CRC).

●Ensure the initial formation phase of personnel and equipment is 100% operational

●Monitore all ongoing and planned operations involving FORSCOM assigned forces.

●Conduct sound analysis of incoming operational and emergency information and provided operational technical advice, team guidance, training, and assistance to team members.

●Conduct situational analysis of FORSCOM DCSOPS military operations mission requirements and resources and makes recommendations to commit G-3/5/7 division resources.

●Monitor and track FORSCOM Joint Operations Planning and Execution System (JOPES) deployment and redeployment missions by:

oDeveloping appropriate contacts with relevant external stakeholders, and maintained an understanding of the contract review board process for each area of responsibility within which an IWT is forward deployed.

o Coordinating with XVIII ABN Corps for the management of subordinate BNs air, ground, and sea movements.

oDeveloping and maintaining BDE mobility standard operating procedure (SOP) guidelines and related documentation.

oDeveloping and maintaining contact with each Corps/Division level Mobility elements, and home station unit Logistics Readiness Centers.

oTracking and reporting the status of all current mobility missions (Air, Ground, and Sea) and provided guidance and support to subordinate BNs mobility requirements.

oAttending meetings in which deployment/redeployment requirements are discussed to ensure the appropriate effort support to air and ground movement and forward-deployed Contractor support elements.

●Monitor and maintain current location status of HQ FORSCOM Commanding General and Staff Principals, FORSCOM subordinate commanders (forward and rear) and HQ Department of the Army, NORTHCOM and ARNORTH senior leadership members.

●Receive, interprete, and respond to Open Skies Treaty messages, Safety of Flight Messages (SOF), Safety of Use Messages (SOUM), Aviation Maintenance Information Messages (AMIM), and Ground Precautionary Messages (GPM).

●Initiate, coordinate, and close actions required for military aircraft requests from Air Force Rescue Coordination Center (AFRCC) for CONUS Search and Rescue Missions to include monitoring and reporting CCIR; conduct briefings to HQDA, Command Leadership, and Battle Staff; maintain critical communications with all higher/lower Headquarters (DA, ARNORTH, NORTHCOM and 16 Major Subordinate Commands); execute and process all Recurring Reports and Incident Reporting; and screened and reviewed NIPR & SIPR "Official Message Traffic", and "Flash Message Traffic.

●Answer RFI's, Emergency Notifications (from FORSCOM Staff per DCG Policy Memo); CAT/COOP/CHOP Activation and Recall of Battle Staff COOP Site/Operations Stand Up as directed in crisis and ISO Exercise Events; HQDA Classified COOP support; maintain a 24/7 array of operational communication; executed COOP Program and maintain COOP Site Operational Readiness.

●Facilitate ad-hoc action groups within an activated CAT or CRC.

●Provide operational technical advice and assistance to in-processing Watch Team members.

●Process and report Serious Incident Reports (SIR), Operational Reports (OPREP3), and FORSCOM Command Critical Information Requirements (CCIR).

●Operate 14 different types of communication devices.

●Manage and monitor units, equipment, and personnel for defense support to Civil Authorities (DSCA) during conditions of civil defense, natural disasters, and domestic emergencies, to include incidents involving Weapons of Mass Destruction (WMD) and SECDEF-directed Department of Defense (DoD) Special Events support.

●Monitor and coordinate the deployment and operations of forces and resources committed in support of civilian authorities.

●Possess in depth knowledge of command and control systems for joint military operations, including Automated Message Handling Systems (AMHS) and Defense Red Switch Network (DRSN), Prepares, consolidates, and analyzes AMHS message traffic and summarizes significant messages to brief the Commanding General, FORSCOM and Staff Principals and Action Officers daily.

●Monitor, analyze, and evaluate all classified and unclassified message traffic and unclassified news service reports received by FORSCOM, disseminating pertinent messages for action to Command Group action officers and Operations Division action officers.

●Determine stated and imply impacts of military operations missions on the command's mission and resources.

●Prepare and deliver concise and accurate information and decision briefings to Operations Center Leadership, the G-3/5/7, the Command Group, and Staff based upon sound analysis and research.

●Function as the Department of the Army (DA) Executive Agent for Army Search and Rescue (SAR) support; serve as the Army SAR coordinator. Coordinate, direct, and monitor command's assets following emergency mission support requests of the U.S. Air Force Rescue Coordination Center (USAFRCC).

●Coordinate with the National Interagency Firefighting Center (NIFC).

●Safeguard TOP SECRET and Secret material.

Senior Watch Analyst

DHS Federal Protective Services (E3 Federal Solutions)

August 2016 – May 2018

●Senior Watch Analyst, performing and directing activities that involve formulating operational strategies for current operations and emergency response planning, determining critical information requirements, devising critical/crisis action management plans and training and analyzing and evaluating mobilization and other contingency operations requirements relative to timely, accurate, and actionable information to facilitate rapid mitigation or response to incidents involving security of federal buildings.

●Oversee and manage the IMC watch activities during assigned shifts to ensure 24/7 monitoring, collection, dissemination and alerting capability for the client.

●Research, analyze and compose, edit and review IMC products.

●Perform initial analysis of information on questions, issues, or events involving the nation's security of federal owned or leased buildings.

●Manage and distribute the workload to ensure that the required reporting times are maintained and must provide operational guidance to the team members and shift leads.

●Serve as an information source for IMC senior leadership as well as leadership on federal property matters by ensuring two-way information flow between the leadership groups and field elements.

●Coordinate Watch and Warning functions and communication between leadership groups.

●Provide time critical notifications and reporting to leadership and security partners via phone or internet based tools during developing incidents.

●Analyze and fuse intelligence from various networks and outlets and collaborates with working partners; disseminates information for situational awareness and brief senior leadership.

●Respond to urgent and stressful security situations and communicates sensitive information verbally and in writing in a clear, concise and timely manner.

●Oversee production and accuracy of situational awareness reports – situational awareness reports are generated when an incident or event has actual or potential impacts to critical infrastructure.

●Serve as initial notification and provides a brief snapshot of current incident/event operations and operational impacts.

●Coordinate distribution of situational awareness reports to Protective Security Officers (PSOs) and federal/public/private security partners.

●Build new and further develop existing relationships within the security community as well as other government and private sector security partners; establish networks with partners to better facilitate information sharing and collaboration.

Operation Research Analyst (Watch Officer)

DHS Federal Protective Service (Red Gate Group)

May 2016 – August 2016

●Researched, analyzed, composed, and edited IMC products; performed initial analysis of information on questions, issues, or events involving the nation's security of federal buildings.

●Served as an information source for senior leadership on federal property matters by ensuring two-way information flow between leadership groups and field elements.

●Executed watch and warning functions and communication between leadership organizations.

●Provided time critical notifications and reporting to leadership and security partners via phone or internet based tools during developing incidents.

●Analyzed and fused intelligence from various networks and outlets; collaborated with working partners, disseminated information for situational awareness and briefed senior leadership.

●Responded to urgent and stressful security situations and communicated sensitive information verbally and in writing in a clear, concise and timely manner.

●Produced situational awareness reports for leadership.

●Coordinated the distribution of Situational Awareness Reports to Physical Security Officers (PSOs) and federal/public/private security partners.

●Participated in regular exercises for watch procedures and product development methods to identify and document training needs and areas for improvement for watch teams

●Aided with the development of new or modified standard operating procedures and User Guides, for the Watch Operations and other functions within the Agency.

●Facilitated and fostered an efficient, open and professional work environment with an emphasis on teamwork.

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