Customer Service Maintenance Technician
Resume:
Bobby DeWey
Philadelphia, PA *****
************@*****.***
Safety-conscious HVAC and Refrigeration Technician who effectively manages a large volume of work orders for both commercial and residential properties. Focused on delivering quality work and exception customer service. Experienced with the functions to repair and troubleshoot HVAC/R equipment.
# In-depth knowledge of refrigeration # Hazmat Emergency Response systems # Refrigeration Operator I
# Ventilation & A/C # Forklift
# Preventative Maintenance # Articulating Boom Lift
# EPA Section 608 Universal Technician # High Reach Lift
# R410A Certification # Bobcat Operator
Willing to relocate to: Pittsburgh, PA - Philadelphia, PA - Washington, PA Work Experience
HVAC/Refrigeration Maintenance Technician
JBS-Souderton - PA
January 2014 to Present
# Troubleshoot and repair all types of centrifugal pumps-domestic water, HVAC pumps
(tower cooling & chilled water), submersible, column, and sump/sewage.
# Perform diagnostics, take down information at sites for needed repairs or replacements of pumps and related equipment.
# Troubleshoot and repair common electrical issues such as three phase and single phase electrical system, including capacitors and start relays.
# inspects, modifies, maintains, repairs, and installs pumps, electric motors, valves, and related mechanical equipment for water and wastewater systems
# Change filters, compressors, fan motors and clean fan coils as needed.
# Maintained HVAC systems by diagnosing, repairing/replacing compressors, condenser motors, pumps, evaporator motors, metering devices, txv's, humidity and temperature controls, control panels, fans, switches, gauges, ducts, fuses, filters, tubing and related components. Electrician’s Helper
LHC Construction - Philadelphia, PA
January 2011 to Present
# Perform electrical installation of the following responsibilities which include but not limited to running romex wiring, installing and repairing wire switching devices, installing and repairing outlets, installing 3-way switches, installing wire fan and lighting fixtures throughout residential units, mounting outlet boxes, and breaker installation.
# Handle scheduled and non-scheduled maintenance on all heating, ventilation, air conditioning and related equipment.
# Made repairs such as replacing fan coil units, checking for proper alignment, brazing and soldering, calibrating controls, and install capacitors on HVAC/R equipment. Office Manager
Carpets R Us - Philadelphia, PA
January 2010 to December 2011
# Determined customer requirements and effectively explained installation procedures to customer.
# Followed all safety procedures as prescribed by the company.
# Asked customers for additional business and successfully sold add-on services and products (such as fabric guard, upholstery cleaning, etc.).
# Operated company vehicle with good judgment, obeying all laws and rules of the road.
# Responsible for accounts payable and accounts receivable of all invoices.
# Maintained store cleanliness and maintenance by opening and closing the store.
# Handled customer complaints, marketing, assisted with installation, assisted carrying the carpet, laid down padding, put in tack strips, seamed carpet, and cleaned carpets. Owner
Brain Freeze - Philadelphia, PA
January 2010 to December 2010
# Circulated among potential customers on various delivery routes utilizing a truck to deliver and sell merchandise and services.
# Contacted customers to persuade them to purchase merchandise or services.
# Drove company vehicle and provided maintenance on vehicle on an as-needed basis. Applied basic electrical principles (e.g. how electricity is produced how machines are powered by electricity), to the operation and maintenance of vehicle.
# Supervised employees and handled payroll, marketing promotion, truck maintenance, and inventory. Education
Vocational in Refrigeration
Garden city kansas - Garden City, KS
March 2018 to March 2019
Diploma in Heating, Ventilation
KAPLAN CAREER INSTITUTE - Broomall, PA
2012
Skills
• In-depth knowledge of refrigeration
• Hazmat Emergency Response systems
• Refrigeration
• Equipment Repair
• Service Technician Experience
• HVAC/R
• Electrical Experience
• Plumbing
• Troubleshooting
• Boiler
• Mechanical Knowledge
• Refrigeration Operator I
• Ventilation & A/C
• Forklift
• Preventative Maintenance
• Articulating Boom Lift
• EPA Section 608 Universal Technician
• High Reach Lift
• R410A Certification
• Bobcat Operator
• Supervising experience
• Maintenance
• Communication skills
• HVAC
• Time management
Certifications and Licenses
EPA Refrigeration Certification
EPA Type II
EPA Type III
EPA Certification
HVAC Certification
Assessments
Basic maintenance and repair — Highly Proficient
April 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I also completed dupont training online and mastered all 8 levels
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