Data Entry Quality Control

CEDRIC KING

Cleveland, OH, *****

**************@******.*** / 1-216-***-****

SUMMARY

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.

Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations. SKILLS

Bookkeeping

Research

Records retrieval

Scanning and copying

Prioritization

Quality control

Schedule and calendar management

Relationship building

Operations support

EXPERIENCE

Clerk / Coleman 2 warehouse - Coleman, FL 11/2015 - 06/2023 Organized and maintained filing systems for confidential documents. Assisted customers with inquiries and complaints in a professional manner. Processed payments, refunds, and exchanges accurately and efficiently. Generated daily reports of sales activity for management review. Processed customer orders promptly and accurately. Maintained inventory levels of office supplies and equipment as needed. Compiled customer information into organized databases for easy access. Resolved discrepancies between invoices and purchase orders quickly. Verified accuracy of all paperwork prior to submission for processing. Created memos, letters, emails, reports, presentations as requested by management. Provided administrative support such as scheduling appointments or meetings. Managed multiple projects simultaneously while meeting tight deadlines. Organized physical files on an ongoing basis to ensure efficient retrieval times. Greeted visitors in a friendly and professional manner while directing them appropriately. Delivered high-quality customer service through deep commitment to knowledge and performance. Received and distributed incoming mail, messages and packages to appropriate individuals. Communicated with customers, employees and vendors to answer questions and address complaints. Operated photocopiers and scanners, facsimile machines and personal computers. Maintained and updated filing, inventory and database systems, manually or using computer. Trained staff members to perform work activities and use computer applications. Warehouse Manager / Coleman 2 warehouse - Coleman, Florida 08/2009 - 06/2023 CK

Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse. Ensured that all orders were accurately fulfilled in a timely manner. Utilized inventory management software to track stock levels and maintain accurate records. Developed strategies to optimize workflow processes in order to maximize productivity. Monitored staff performance, identified areas for improvement, and provided training as needed. Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times. Assisted in recruiting, hiring, onboarding, and managing warehouse personnel. Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.

Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels. Resolved customer complaints related to product quality or delivery issues. Conducted periodic audits of the warehouse environment to identify any potential hazards or risks. Established procedures for receiving, storing, handling hazardous materials safely. Communicated regularly with other departments regarding supply chain activities. Aviation Structural Mechanic / US Navy - Norfolk, VA 05/1991 - 09/1993 Performed inspections and maintenance of aircraft components, including engines, wings, and landing gear. Repaired structural damage to aircraft in accordance with manufacturer's specifications. Replaced defective parts on aircraft frames using hand tools and power tools. Removed damaged or worn out parts from airframes and replaced them with new ones. Applied sealants and adhesives to ensure a secure fit between different components of an aircraft frame. Constructed jigs, fixtures, templates and other special tools required for aircraft repairs. Inspected rivets used in the assembly of various types of aircraft structures according to established standards. Assembled subassemblies made up of sheet metal parts into larger assemblies using bolts, nuts, screws and rivets.

Read blueprints and technical manuals for understanding the structure of an aircraft before repairing it. Performed troubleshooting operations on malfunctioning airplane systems such as hydraulic lines or fuel tanks. Ensured that safety regulations are followed at all times while performing repair or maintenance tasks. Inspected, removed and replaced components of hydraulic systems and replaced gaskets and wipers in hydraulic components.

EDUCATION AND TRAINING

High School Diploma 06/1989

Wooster High - Wooster, OH

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