LINDA MACKENZIE
EXECUTIVE ASSISTANT
********@*****.***
https://www.linkedin.com/in/lkmacke/
INDEPENDENCE, MISSOURI
PROFESSIONAL SUMMARY
Experienced Executive Assistant with a proven history of providing exceptional organizational support to C-level executives. Skilled in calendar management, meeting coordination, and travel arrangements. With demonstrated ability to enhance efficiency, optimize processes, and manage confidential information with discretion and tact.
SKILLS & ABILITIES
Efficiency enhancements
Administrative support
Effective troubleshooting
Data privacy
Document formatting
Project coordination
Executive calendar
management
Technical proficiency
MS365 expert
Trustworthy and dependable
Process optimization
Travel arrangement
Meeting organization
Customer-focused
EXPERIENCE
APRIL 2023 - PRESENT EXECUTIVE ASSISTANT TO COO
CHILDREN INTERNATIONAL – KANSAS CITY, MO
• Effectively managed COO’s calendar, arranged meetings, appointments, and travel plans.
• Arranged project-based work, evaluated operating practices, and made improvements where needed.
• Supported executives in decision-making processes by doing research and presenting results in clear formats.
• Implemented a companywide policy management platform
• Managed logistics, catering, agendas and travel plans for meetings and events.
• Actively looked for areas that needed attention or improvement and prioritized them according to executive preferences.
• Followed strict schedules by keeping accurate, balanced calendars.
• Managed confidential and sensitive information with discretion and tact.
MAY 2022 – APRIL 2023 EXECUTIVE ASSISTANT & OFFICE MANAGER VYTELLE – LENEXA, KS
• Led daily operations for CEO's office, including scheduling and travel arrangements.
• Organized leadership meetings and executed virtual and/or in- person off-site meetings.
• Facilitated seamless execution of Board activities by meticulously coordinating meeting coordination, managing invitations, organizing dinners, and ensuring comprehensive agendas for streamlined and impactful board meeting experience.
• Coordinated events and worked on ad hoc projects.
• Managed confidential and sensitive information with discretion and tact.
• Enhanced productivity by organizing travel arrangements and coordinating accommodation for executives.
• Created and managed office systems to efficiently deal with documentation.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
JUNE 2021 – May 2022 MEMBER SERVICES COORDINATOR
DAIRY FARMERS OF AMERICA– KANSAS CITY, KS
• Facilitated seamless execution of Board activities by meticulously coordinating meeting coordination, managing invitations, organizing dinners, and ensuring comprehensive agendas for streamlined and impactful board meeting experience.
• Provided support to field representatives and area managers.
• Managed daily and ad-hoc activities, including reporting, data organization, and preparation of presentations
• Served as point of contact for human resources, partnering with HR teams.
• Enhanced member satisfaction by promptly addressing inquiries and providing solutions to concerns.
• Maintained accurate member records, ensuring timely communication and data-driven decision making.
• Collaborated with various departments to develop membership strategies that improved overall engagement levels.
• Developed key relationships with members to better understand their needs and interests, tailoring services accordingly. OCT. 2020 – JUNE 2021 SENIOR ADMINISTRATIVE ASSISTANT TO OWNER & SALES EPIC LANDSCAPE PRODUCTION– OLATHE, KS
• Assisted Owner, Sales Manager, and Sales Designers
• Managed ACT CRM system, updated orders, and created templates.
• Responsible for weekly reporting.
JAN. 2001– JULY 2020 EXECUTIVE ASSISTANT TO CEO
GEA FARM TECHNOLOGIES, INC. – NAPERVILLE, IL
• Efficiently managed CEO's calendar, coordinated meetings, appointments, and travel arrangements
• Enhanced productivity by organizing travel arrangements and coordinating accommodation for executives.
• Conducted research and analyzed data to provide detailed reports on various business topics.
• Created and managed office systems to efficiently deal with documentation.
• Transcribed meeting minutes to support sales, business development and senior management teams.
• Updated and maintained confidential databases and records.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
• Assisted in development of company policies and procedures, contributing to a more organized work environment.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Served as liaison between departments to facilitate effective communication throughout company.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Managed daily and ad-hoc activities, including reporting, data organization, and preparation of presentations.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Improved office efficiency by implementing new filing systems and document management processes.
• Managed confidential and sensitive information with discretion and tact.
• Volunteered to help with special projects of varying degrees of complexity.
EDUCATION
02/1987 Travel Management
Southeast Travel Academy - Kissimmee, FL