Quality Management Assurance

Anass Osman

Quality Manager

Tabuk, Saudi Arabia +966-**-***-**** ********@*******.*** LinkedIn: https://2u.pw/exW7OtEW

Professional Summary

Accomplished Quality Manager with 20 years of experience in developing and optimizing Quality Management Systems (QMS) across mega-projects, Project Management Offices (PMOs), and corporate levels. Expertise in fostering continuous improvement, driving efficiency, and promoting a culture of collaboration and accountability within top-tier international engineering and construction organizations. Skilled in leading cross-functional teams, aligning quality strategies with organizational objectives, and ensuring ISO compliance. Proven track record of achieving measurable improvements in quality, profitability, and stakeholder satisfaction.

Work Experience

Quality Executive for Neom Projects, June 2023 – Present

Al-Fahd Company for Trading, Industries & Contracting, NEOM, Tabuk Region, Saudi Arabia

Spearhead the development and implementation of the quality management framework for Neom projects, ensuring alignment with Neom's stringent quality standards.

Achieved a Project Quality Index (PQI) of 92%, placing the company in the top 3 contractors on the Oxagon Port Development Project quality performance list.

Reduced quality non-compliance by 64% by establishing robust quality control procedures and tests.

Led vendor and subcontractor QMS evaluations, resulting in $130,000 reduction in outsourcing costs.

QA QC Manager – NEOM The LINE Project, June 2022 – May 2023

WSP Global, NEOM, Tabuk Region, Saudi Arabia

Played a key role in establishing and implementing QMS aligned with Neom's business strategy, reducing defects by 35% during enabling and piling works.

Enhanced testing strategies, increasing test coverage by 45% for Hidden Marina Modules earthworks.

Optimized the QA and QC team structure, improving resource utilization and communication efficiency.

Head of Quality Assurance – Modon Corporate Office Team, July 2019 – April 2022

Jasara PMC, Riyadh, Saudi Arabia

Led quality process improvement initiatives, resulting in a 90% reduction in defects within six months.

Developed and implemented a comprehensive quality assurance framework, including contractor quality requirements.

Reduced non-conformity issues by 50% by addressing gaps in site supervision consultants' quality systems.

Quality Manager – Saudi Electricity Company (SEC Power Plant 13 Project), October 2017 – July 2019

WorleyParsons, Riyadh, Saudi Arabia

Developed and implemented a total quality program, improving service quality and reducing defects by 40%.

Enhanced customer satisfaction by 30% through effective process improvements.

Managed a team of quality professionals to ensure compliance with project goals and company standards.

Quality Assurance Manager – ArRiyadh New Mobility Consortium, June 2014 – September 2017

WeBuild, Riyadh Metro Project, Line 3, Riyadh, Saudi Arabia

Designed and implemented a comprehensive QMS for Riyadh Metro Line 3, covering 50% of the Civil Work Group (CWG) quality scope.

Led the implementation of Statistical Process Control (SPC), reducing product variability by 25%.

Developed design verification procedures ensuring compliance during the FEED phase.

Integrated Management System (IMS) / Quality Assurance Manager, October 2013 – May 2014

Parsons Corporation, Saudi Ministry of Housing, Riyadh, Saudi Arabia

Streamlined QHSE processes, increasing team performance by 15% and meeting critical end-of-year KPIs.

Led QHSE leadership training, improving staff competency by 80% in Q3 2013.

Delivered quality procedures 25% ahead of schedule in Q1 2013.

Senior QA/QC Engineer – Public Investment Fund (PIF) Tower Project, August 2010 – September 2013

Saudi Binladin Group (SBG), Riyadh, Saudi Arabia

Contributed to quality control and compliance for the PIF Tower Project, ensuring adherence to regulatory quality standards.

Managed inspections and audits to maintain high-quality standards and project performance.

QA/QC Engineer – SATORP Package 5 Utilities Project, April 2008 – July 2010

SK Engineering & Construction Co, Jubail, Saudi Arabia

Managed quality control for Saudi Aramco's SATORP project, overseeing on/off-site inspections and corrective actions for quality issues.

Enhanced tracking and reporting systems to improve project oversight.

QC Engineer – Polypropylene and Product Handling Project, February 2005 – March 2008

SAMSUNG E&A, Jubail, Saudi Arabia

Ensured compliance with international quality standards for construction materials used in the Saudi Kayan Petrochemical Company project.

Conducted inspections and audits to ensure quality conformance throughout the project lifecycle.

Skills

Hard Skills:

Total Quality Management (TQM) & EFQM

Lean 6 Sigma Methodologies

Strategic Quality Planning & Alignment

Project Quality Planning & Strategy

Risk Management & Root Cause Analysis

Statistical Process Control (SPC) & Data Analysis

Quality Auditing & Regulatory Compliance

Operational Excellence & Continuous Improvement

Key Performance Indicators (KPIs)

Organizational & Team-Building Training

Soft Skills:

Leadership and Team Management

Creativity

Organization and Attention to Detail

Adaptability and Decision-Making

Problem Solving and Critical Thinking

Collaboration and Conflict Management

Goal Setting and Prioritization

Work Ethic and Integrity

Certifications & Licenses

Certificated Professional Quality Manager (PQM), Institute of Leadership and Management (ILM-UK)

Certificated ISO 9001:2015 QMS Lead Auditor, IRCA CQI

Approved QA/QC Manager, NEOM

Approved Quality Assurance Manager, ARAMCO

Positively assessed for the Australian General Skilled Migration as QA Manager, Vetassess Australia

Certificated ISO 45001:2018 OHSMS Lead Auditor, IRCA CQI

Certificated ISO 14001:2015 EMS Lead Auditor, IRCA CQI

Member, American Society for Quality (ASQ)

Member, Australian Organization for Quality – Queensland Inc (AOQ-QLD®)

Member, Project Management Institute (PMI)

Member, Saudi Council of Engineers (SCE)

Education

Master of Science in Quality Management and Excellence

Sudan University of Science & Technology

Bachelor of Engineering in Civil Engineering

Sudan University of Science & Technology

Training

Diploma in Total Quality Management (TQM), Tanta University-Egypt (Online)

Certified IMS Lead Implementer Professional, QHSE Group

Continuous Improvement / Operational Excellence Course (Udemy)

Quality Management for Business Excellence (Udemy)

Compliance Management Course, AJK Consulting via Udemy

The Future of Quality Seminar, presented by Dr. Gregory Watson, Masarat Group

Project Management Professional Preparation Course (PMP) (PM-Tricks)

Becoming an Effective Leader, University of Queensland via edX

Creativity, Design Thinking, and Innovation for Business (Udemy)

Effective Strategic Planning to Boost Business Growth (Udemy)

Business Model Innovation Course (Udemy)

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