Jeanice Marie Murphy
Spring, Texas 77389
832-***-**** ( Mobile)
Objective:
To Obtain an Entry level Position with a stable company with Morals and Goals to Utilize my Skills and make room for growth.
Professional Employment Skills:
Microsoft Word
Microsoft Office
Lotus 1-2-3
Data Entry ( Alpha & Numeric )
Typing (60 wpm)
Office Procedures
Customer Service Skills
Telephone Skills (Switch Board 12-lines)
Business English
Power Point
Professional Qualifications:
Ability to follow instructions well and make decisions independently as well as a team player .
Maintain all record keeping procedures without error
Delegate responsibilities to employees to meet company expectations
Effectively develop telephone communication procedures
Professional Employment History :
Memorial Hermann Health Systems ( Med Surg. & Oncology
Lead Administrative Assistant II ( 11/2010- 08/2011)
Duties :
Data Entry ( Alpha & Numeric)
Transcribe all medical orders accurately and correctly
Maintained all medical charts and record keeping procedures
Collaborate all medical transportation for patients ( outside medical facilities )
Make sure physician consults are called to the appropriate clinics/offices in a timely manner
Coordinates all stock forms, materials an tools needed on the floor for staff usage
Input all medical labs, procedures and tests in Care4 data base accurately without error
Make sure all written orders are scanned, copied and faxed to the appropriate facility given
Keep incoming and outgoing calls directed to the designed staff or physician as needed
Administer all surgery schedules and procedures in the correct time frame given by the physician
Make sure all staff meeting materials ae copied and constructed for management purposes
Obtain all admission and discharge patients charts in the proper place due to HIPPA rules
Make sure code status and admit status of patients are in Care4 data base accurately without error
Handles all administrative duties appropriately and professionally in order to keep the floor running smoothy for the best patient health care .
MBS ( Medical Billing Services )
Insurance Coding Specialist/Data Entry ( 4/2009-6/2010)
Duties:
Sorted all incoming and outgoing mail to be assigned and coded
Made sure all clients invoices were in correct order to be keyed accurately
Insurance coded all billed invoices for the company accurately and professionally
Data entry for billing clients
Performed as the lead in the department to maintain all work to be done correctly an timely
Cy-Fair Medical Center
Unit Administrative Assistant ( 04/2007-03/2009)
Duties:
Data Entry ( Alpha & Numeric)
Typed all requested documents for the unit
Answered all incoming and outgoing calls up to 6 lines
Maintain all record and bookkeeping procedures
Performed as a help desk support team leader
Recorded all insurance and payment verification
Filed all confidential charts under the HIPPA instructions
Made sure all MS soft and MS office records were entered correctly in the HBOC system
Registered all patients in and out of the unit properly and without error
St. Luke’s Episcopal Hospital
Intensive Care Unit Administrative Assistant II ( 01/1996-01/2007)
Duties:
Data Entry ( Alpha & Numeric )
Maintained all typed and written documents given by the RN’s on duty
Filed all confidential patients charts instructed by HIPPA
Switchboard procedures all lines (10)
Arrange monthly meetings between employees and managers
Made sure all incoming and outgoing mail was delivered properly and accurately
Made sure all patient insurance were verified without error
Performed payment options for billings and inquiries
Elevate Patient Financial Solutions
Disability Advocate/SSA & DDS ( 08/14/2017- Present )
Duties :
Documentation Presentation
Maintains verbal customer service assistance pertaining to SSA benefits
Call Center Representative
Maintains all verbal communication is documented currently and accurately
Upload and submit all medical records and medical evidence on behalf of disability claim
Verify all SSA ( social security administration ) applications submitted and developed
Support as Team Lead in Department when needed or upon request from immediate supervisor
Maintain all provided information under HIPPA is accurate in relation of disability accounts filed
Review and process all medical evidence that is supported by intake department
Education / Certifications:
Jack Yates Senior High School, Houston, Texas ( 1982-1985)
High School Diploma
Harvest Vocational & Technical College Houston, Texas ( 1986- 1987)
Medical Assistant Certification
American Heart Association Live & Learn Houston, Texas ( 2011,2012,2013 updated until 2015)
Health Care Provider, Heart Saver – CPR -AED
American Heart Association Live & Learn Houston, Texas ( 2013-update 2015)
BLS – Basic Life Support Training
Study at the University Of University Phoenix Houston, Texas to obtain my Bachelors of Science Degree Business Management
Graduated with Degree 06/2014
References upon request