JESSICA LEE
https://www.linkedin.com/in/jessica-lee-a67036156/
PROPERTY MANAGEMENT PROFESSIONAL
PROFESSIONAL HISTORY
REDTAIL RESIDENTIAL, AURORA,IL 2022-PRESENT
COMMUNITY MANAGER
• Managed the daily operations of a 128-unit property, handled tenant relations, and enforced leases
• Maintained Compliance for Section 42 and Section 8 units
• Maintained building systems by contracting for maintenance, landscaping, and snow removal services
• Prepared reports by collecting, analyzing, and summarizing data and trends
• Prepared budgets and financial reports daily
LUDWIG AND COMPANY, PARK FOREST, IL 2021-2021
PROPERTY MANAGER
• Managed the daily operations of a 384-unit property, handled tenant relations, and enforced leases
• Hired, trained, and managed a team of full-time and part-time leasing consultants, assistant manager, and administrative staff
• Maintained building systems by contracting for maintenance, landscaping, and snow removal services
• Prepared reports by collecting, analyzing, and summarizing data and trends CONSILIUM CAPITOL PARTNERS, GLEN ELLYN, IL 2019-2021 PROPERTY MANAGER (ON-SITE)
• Solely oversaw day-to-day operations of a 120-unit property
• Maintained property by investigating and resolving tenant complaints, enforcing rules of occupancy, and contracting with landscaping and snow removal services
• Verified applicant and tenant income and created leases and all other required paperwork for move-ins/move-outs
• Attracted tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units PAPER STREET REALTY, CHICAGO, IL 2019-2019
ASSISTANT PROPERTY MANAGER
• Coordinated the property ‘make-ready’ process, leased apartments to prospective residents and managed the sales process from start to finish
• Assisted property manager with accounts payable, vendor scheduling, ordering maintenance supplies and weekly owner's reports
• Collected rent, secured bank deposits, processed apartment security deposits and managed accurate application
BH MANAGEMENT SERVICES, LLC, WESTMONT, IL 2018-2018 LEASING CONSULTANT
• Toured community to potential residents & vendors; completed follow-up as necessary
• Educated and trained new leasing consultants
• Processed notices to vacate paperwork and rental break downs
• Coordinated resident events and created monthly community newsletters PROFESSIONAL SUMMARY
CONTACT
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CORE COMPENTENCIES
PROPERTY MANAGEMENT
TENANT & VENDOR RELATIONS
OFFICE MANAGEMENT
CONTRACT ADMINISTRATION
BUDGETS & REPORTING
SALES & MARKETING
HIRING & TRAINING
COLLECTIONS & DELINQUENCY
EVENT PLANNING
AREAS OF EXPERTISE
PROPERTY
MANAGEMENT
LEASING
CLIENT
RELATIONS
Dynamic property management
and leasing professional
dedicated to creating positive
experiences for tenants,
vendors, clients, and staff.
Skilled in maintaining a high
level of occupancy while
adhering to housing regulations
and policies. Experienced in
solely managing all aspects of
daily operations as an on-site
property manager. Known for
superb interpersonal skills,
establishing and maintaining
strong relationships, and
executing innovative
marketing strategies.
• Generated annual marketing action plans
STEADFAST COMPANIES, BOLINGBROOK, IL 2016-2018
LEASING CONSULTANT / MARKETING COORDINATOR
• Assisted community management with renewal letters, rental increases, and renewal leases
• Processed notices to vacate paperwork and rental break downs
• Coordinated resident events and created monthly community newsletters
• Generated annual marketing action plans
• Maintained resident rapport with excellent customer service and a welcoming office atmosphere