Executive Administrative Professional

DYAN N. ROSS

Huntsville, AL *****

Mobile: 347-***-**** email: ********@*****.***

QUALIFICATIONS SUMMARY

Focused, meticulous, and detail-oriented administrative specialist with 20+ years of experience supporting high- profile executives in various industries, including finance and technology. Proven ability to plan and manage complex logistics, confidential correspondence, events, travel arrangements, and expenses with the highest level of discretion. Succinct, articulate business communicator with diplomatic, courteous demeanor. Quickly develops and maintains effective relationships with clients and co-workers, sensitive to diversity and adaptive to various personalities and management styles.

SKILLS

MS Office Suite, Google, Concur, Workday, advanced conversational in French and Spanish, basic Italian.

PROFESSIONAL EXPERIENCE

Fiserv, Inc., New York, NY Oct 2022 – Mar 2024

Senior Administrative Assistant, Issuer Solutions

Planned and directed all administrative, financial and operational activities of the SVP’s office.

Regularly reviewed the SVP’s schedule as well as emails in order to advise and guide the SVP in managing

priorities. Coordinated the planning of business events, team offsites and meetings hosted or attended by the SVP.

Handled personal errands as necessary.

Clear-View Healthcare Partners, New York, NY July 2021 – July 2022

Administrative Assistant, New Hire Integration Team

●Supported onboarding process as it pertained to all new hires and summer interns.

●Collaborated with Management teams regarding new hires’ first day coordinates and orientation schedules.

●Managed the “Buddy Program”, an internal initiative whereby an employee is matched with a new hire to provide

informal guidance and insight into the company.

KPMG LLP, New York, NY Nov 2018 – Nov 2020

Executive Assistant, Risk Management

●Supported Audit Partners and Managing Directors with extensive calendar management, travel, and scheduling internal/external meetings. Anticipated and responded to changing situations and effectively managed conflicting priorities.

●Managed audit compliance, drafting and issuing disciplinary letters to staff incurring personal violations.

●Submitted work requests to an offshore vendor to help identify potential audit violations.

THE BOSTON CONSULTING GROUP, Miami, FL Oct 2017 – Mar 2018

Executive Assistant to the Senior Partner

●Managed the Senior Partner's complex and frequently changing schedule and travel arrangements.

●Organized the details of special events, corporate agendas and itineraries.

●Assured discreet handling of confidential materials with the utmost integrity and professionalism.

●Processed weekly expense reports and trained new employees on internal accounting system.

●Maintained monthly expense tracker of reconciled AMEX statements.

NEWS CORP, New York, NY June 2014 – Oct 2017

Executive Assistant for the Finance Department

●Maintained meeting and calendar schedule for five SVPs, including attendees, room, video/conference details, agendas, drafted and circulated meeting notes, and presentation materials.

●Developed strong relationships across teams and with client counterparts and their executive assistants.

●Managed travel through an outside agent including agenda creation and preparation of expense reports.

●Assisted in developing and delivering a weekly “Flash” report to Executive Committee members.

scheduled Quarterly CFO calls.

●Participated in bi-weekly team meetings covering team activities, projects, and action items.

SAMSON INVESTMENT PARTNERS, New York, NY July 2013 – June 2014

Personal Assistant to the Senior Partner (Temporary)

●Managed personal calendar of the Senior Partner for both business and personal appointments, assisted with running errands, and personal shopping

●Assisted with logistics planning for business and personal, dinners, social gatherings, philanthropy, etc.

●Booked appointments, private & commercial flights, travel and organized detailed itineraries.

NATIXIS CORPORATE AND INVESTMENT BANK, New York, NY Nov 2010 – Apr 2013

Executive Assistant to the Senior Managing Directors

●Organized and managed schedules for Senior Managing Directors within the Energy & Commodities Team, including arranging complex domestic and international travel arrangements, itineraries and expense reports.

●Drafted and distributed meeting minutes for team meetings, tracked and reconciled action items.

●Coordinated interviews and necessary follow-up with the HR team.

MACQUARIE CAPITAL FUNDS, Inc. New York, NY Sept 2008 – Mar 2009

Executive Assistant to the Senior Managing Directors

●Provided executive administrative support to two Senior Managing Directors and their direct reports.

●Assisted in development of executive-level PowerPoint and Excel presentations.

●Ensured timely preparation and processing of expense reports.

CITIGROUP, Inc. New York, NY Nov 2000 – Sept 2008

Executive Assistant to the Chief of Staff (June 2006 – Sept 2008)

●Proactively supported the Chief of Staff of Global Cards and as backup to the Chairman/CEO of Global Cards.

●Performed general administrative duties and special projects as assigned including meeting management, travel arrangements and expense report preparation.

Communications Coordinator, Operations & Technology (May 2005 – June 2006)

●Assisted in feature writing and management across the O&T internal Website.

●Responsible for planning, managing and executing quarterly conferences for 500-1000+ attendees globally.

●Coordinated conference logistics including catering, signage, audio-visual equipment, printing and security.

●Researched venues and conducted site inspections for conferences.

Administrative Coordinator, Markets & Banking Technology (July 2004 – May 2005)

●Provided executive administrative support to Managing Director and Vice President and as backup to CIO.

●Coordinated client meetings, staffing schedules, appointments, and travel accommodations.

●Managed the payroll process for members of the CIB Tech Advanced Placement Program, a recruiting initiative for Computer Science undergraduate students.

Administrative Assistant, Public Finance Group (Nov 2000 – July 2004)

●Maintained administrative and telephone coverage for four investment bankers within Public Finance.

●Responsible for scheduling meetings, making travel arrangements and reviewing Travel and Expense reports to ensure compliance with Company policies.

●Arranged formal client dinners and attended meticulously to such details as custom menus and photo montages.

EDUCATION

●State University of New York at Geneseo: Bachelor of Arts in French

●Selected to participate in study abroad programs at Université de Paris – Sorbonne & Université de Caen

Contact this candidate