Medical Assistant El Paso
Resume:
TREOPIA L. KINGSBERRY
********@*****.*** 915-***-**** El Paso, TX 79928
Summary
Results-oriented, high-energy, hands-on professional, fast-learning Certified Clinical Medical Assistant who is enthusiastic about working in a hospital or clinic setting. Handled new and returning patient intake, maintained records current, prepared patient files for physicians and managed general administrative office duties. Focused professional with over 20 years of managerial skills, engaged in effective coordination of all aspects of provision of quality health care. Proactive in my learning approach, I possess the ability to discern trends and opportunities for process development through the analysis of critical metrics. I am highly motivated to reduce errors, increase the proportion of insurance denials, and collect in advance. I am confident that my adeptness in interdepartmental collaboration and proficient communication will render me well-suited for this role. Hardworking medical assistant/administrative professional who offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Ability to perform vitals checks, injections, ECG's, and other necessary patient care. Looking for employment at your facility.
Skills
Basic Medical Terminology
Patient charting
EKG's
Phlebotomy / Capillary
Injections
CLIA testing
Urinalysis
IV's
Centrifuge
Minor Surgery Set-Up
OB/GYN Set-Up
Suture removal
Autoclave
ECW charting
Vitals/Triage
Advanced Anatomy Knowledge
Wound Care and Irrigation
Proper Sterilization Techniques
Charting Expertise
Venipuncture and Phlebotomy
Patient Skin and Nail Care
Medical Billing
Inventory and Supply Management
HIPAA Compliance
Physician Schedule Management
Understands Medical Procedures
Documentation Procedures Expert
Clinical and Operational Judgement
Time Management
Multitasking and Prioritization
Supply Management
Updating Medical Records
Wound Care
Cleaning and Sanitizing
Social Perceptiveness
Decision Making
Blood and Tissue Collection
Clear Communication
Critical Thinking
Multi-line Telephone System Operation
Procedure Assistance
Completing Insurance Forms
Appointment Scheduling
Check-In and Check-Out Procedures
Problem Anticipation and Resolution
Cleaning and Organizing
Treatment Room Preparation
Surgery Scheduling
Obtaining Insurance Authorization
Coordinating Drug Refills
Pharmacy Relations
Patient Relations
Examination Preparation
Experience
Medical Assistant
04/2022 - Current
Las Palmas Del Sol Surgical Specialists El Paso, TX
Obtained authorizations for surgeries and other procedures.
Coordinate benefits with case managers for patient procedures.
Scheduled surgeries and coordinated surgeries with physicians in different clinics.
Obtained insurance authorization for injections.
Coordinating with patients and Physicians for procedures.
Created continuity books for newly hired associates to include quality measures that needed to be met.
Created standard operating procedures.
Maintains and monitors patient appointment schedules for the clinic/practice via phone and in person.
Performs full range of receptionist, recordkeeping, and miscellaneous clerical duties within the ambulatory setting.
Conduct clerical duties inherited to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
Refers urgent messages and patient results for immediate actions. Obtains identifying information and determines the nature of the visit/call.
Maintains all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures, and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented, and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination, and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Received and distributed mail, letters, and packages.
Coordinated support to facilitate general office operations.
Greeted guests and vendors to assist in navigating space.
Reviewed and approved vendor invoices.
Offered reception coverage to relieve staff during absences or breaks.
Stocked inventory and ordered office and kitchen supplies.
Monitored office services mailbox for business support needs and requests.
Encouraged and improved cross-department internal communication.
Performed accounting or financial analysis.
Participated in credit and collections activities.
Provided HR administrative assistance to management team.
Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Medical Assistant
08/2021 - Current
Neurosurgical Specialists of El Paso
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented, and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination, and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Assistant
04/2020 - 08/2021
Eastside Women's Health Clinic
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Assistant
08/2019 - 03/2020
El Paso Primary Care/Las Palmas Del Sol Urgent Care
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Assistant Externship
04/2019 - 05/2019
William Beaumont Army Medical El Paso, TX
Escorted patients to examination rooms and documented medical histories.
Completed and submitted clinical documentation in accordance with agency guidelines.
Monitored patient stability by checking vital signs and weight.
Escorted patients to examination rooms and prepared for physician exams.
Charted all patient services in records with high accuracy.
Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Performed routine dip stick, vision and hearing tests.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Measured specimens and delivered to laboratory.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Prepared treatment rooms for patient examinations.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Kept facility stocked with necessary supplies, equipment and instruments.
Handled general office duties to support administrative staff during peak hours.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Positioned patients properly during examination or treatment for comfort and safety.
Collected, labeled and stored laboratory specimens properly prior to testing.
Assisted back office patient processes to reduce office wait times.
Supported administrative staff by processing payments.
Administered medications under physician's supervision.
Processed orders for medical supplies and lab equipment.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Changed dressings on wounds to prevent infection and check for healing.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Contacted medical facilities to schedule patients for admission.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Explained treatment procedures and physicians' instructions.
Education and Training
Certified Clinical Medical Assistant
05/2019
Pima Medical Institute El Paso, TX
Bachelor of Science: Health Sciences 05/2024
Grand Canyon University Phoenix, AZ
Accomplishments
Certifications:
NHA Certified Clinical Medical Assistant
CPR & First Aid (BLS)
Community Wide Orientation
OSHA Blood Borne Pathogens
Interests
Volunteer: Sheriff's Academy Health Fair, Socorro Independent School District Health Fair, El Paso Police Officers Association Golf Tournament Health Fair, Bradley Elementary School Health Fair, Socorro Independent School District Health Fair, UMC Health Fair
Certifications
Certified Medical Assistant (CMA)
CPR Certified
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