ROBERT J. RUSSOTTI
HIGH PERFORMANCE AUTOMOTIVE SALES/FINANCE PROFESSIONAL WITH THE ACUMEN & RELATIONSHIP MANAGEMENT SKILLS TO DELIVER PROFITABLE GROWTH WITHIN A COMPETITIVE INDUSTRY Webster, NY 14580 Mobile: 917-***-**** Email: **************@*****.*** To return to the automotive sales PROFESSIONAL segment, leveraging OBJECTIVE an outstanding AND record SUMMARY of achievement in driving year-over- year revenue growth and customer loyalty within the Greater Rochester, NY and Orlando, FL markets. Qualified by exceptional communication skills, deep industry knowledge, and a commitment to post-sales follow-up leading to long-term customer relationships. A positive, upbeat performer, particularly effective at establishing high standards for sales personnel and modeling successful behaviors for new and experienced personnel. A reputation defined by consummate attention to detail, decisive decision-making skills, and an empowering leadership style. HIGHLIGHTS
● 20+ Years in the Automotive Industry as Salesperson, Finance Manager, Buyer, Used Care Manager, and GSM
● Expertise in Driving Sales, Profitable Growth, and an Exceptional Customer Experience
● Provided the leadership to take Sunstate Ford to the #1 position in the sale of Certified Fords Districtwide
● Successfully led the effort for 100% of Marina Dodge sales personnel to become Gold Certified
● Software: Experienced with Reynolds and Reynolds ADT Multiple Computer Lease Programs and Upgrades PROFESSIONAL EXPERIENCE
HOSELTON AUTO MALL, E. Rochester, NY
Sales Consultant Pre-Owned Super Center [December 2019 – May 2022] Continually surpassed sales targets, including the sale of extended warranties and rust protection. Enjoyed a reputation for consummate customer care and loyalty. IDE MAZDA, Rochester, NY
Used Car Manager [January 2019 – June 2019]
Recruited back to Ide to oversee the reconditioning and sales of new and used vehicles as well as the financing and sale of aftermarket protections. Left position following Ide’s sale of the franchise back to Mazda in June 2019. SUNSTATE FORD, Orlando, FL
Used Car Manager [August 2006 – November 2018]
Played a key role in helping Sunstate become the largest Ford dealer in Orlando. In addition to establishing and managing long-term customer relationships, developed a rigorous training program including daily discussions about customers they did not sell with strategies for improved outcomes. MARINA DODGE, Webster, NY
General Sales Manager Used Car Manager [January 2003 – May 2006] Drove the dealership to the #1 Dodge position in the market with significantly accelerated sales growth and CSI by eliminating the practice of wholesaler purchasing. Appraised trades; oversaw mechanical/cosmetic reconditioning; and provided leadership to have every salesperson Gold Certified. Won top sales leadership awards and trips. IDE PONTIAC/HONDA, Webster, NY
Salesperson, Buyer, and Finance Manager [February 1983 – December 2002] Following success as the top sales producer, was promoted to the position of buyer (involving weekly travel to auctions in NY, PA, and NJ to find vehicles to enhance inventory), and then enjoyed key success as Finance Manager in solidifying terms with customers, salesperson, and desk manager. ST. JOHN FISHER UNIVERSITY, Bachelor of Arts EDUCATION in Economics, Rochester, NY MCQUAID JESUIT HIGH SCHOOL, Graduate, Rochester, NY Interests: Pocket Billiards, YMCA, and Buffalo Bills