Regional Director Service Delivery

Chirstopher George

443-***-**** ● *******@*****.***● linkedin.com/in/chris-george-77a874b0

Results-oriented Regional Director with over 25 years of comprehensive experience in managing multi-site operations and optimizing facility performance. Demonstrated track record in strategic planning, budget management, and team leadership, ensuring compliance with safety standards and operational excellence. Proven to build strong relationships with clients, vendors, and stakeholders, driving initiatives that enhance service quality and operational efficiency. Exceptional problem-solver with proficiency in implementing solutions to reduce costs and improve facility functionality. Committed to promoting a culture of growth, safety and sustainability encouraging professional development within teams. Seeking to leverage my expertise in a challenging role to contribute to organizational success. Resident Regional Director • Compass Group – Contract with: AstraZeneca Biopharmaceutical Company • 2024– Current Full Time (40-50hrs weekly)

Headquarters - 1 Medimmune Way, Gaithersburg, MD 20878 – also responsible for Manhattan, NY and Durham,NC locations

• COLLABORATE WITH SENIOR MANAGEMENT TO ALIGN FACILITY OPERATIONS WITH OVERALL ORGANIZATIONAL GOALS.

• MONITOR DAY-TO-DAY OPERATIONS AT MULTIPLE FACILITIES WITHIN THE REGION, ENSURING SMOOTH SERVICE DELIVERY AND ADHERENCE TO COMPANY STANDARDS

• LEAD AND MENTOR REGIONAL FACILITY MANAGEMENT TEAMS, FOSTERING A CULTURE OF COLLABORATION AND PROFESSIONAL GROWTH.

• RECRUIT, HIRE, AND ONBOARD NEW STAFF MEMBERS TO MAINTAIN ADEQUATE STAFFING LEVELS

• LEAD AND DEVELOP ON-SITE MANAGEMENT TEAMS AT EACH FACILITY, PROVIDING COACHING, PERFORMANCE FEEDBACK, AND TRAINING OPPORTUNITIES.

• CONDUCT REGULAR SITE VISITS TO ASSESS PERFORMANCE, IDENTIFY AREAS FOR IMPROVEMENT, AND ADDRESS OPERATIONAL ISSUES.

• DEVELOP AND MANAGE OPERATIONAL BUDGETS FOR EACH FACILITY WITHIN THE REGION, MONITORING EXPENDITURE AND IDENTIFYING COST-SAVING OPPORTUNITIES.

• ANALYZE FINANCIAL DATA TO TRACK PERFORMANCE AGAINST BUDGET GOALS AND MAKE NECESSARY ADJUSTMENTS

• BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH KEY CLIENTS WITHIN THE REGION, ADDRESSING THEIR NEEDS AND CONCERNS PROACTIVELY.

• ESTABLISH AND MAINTAIN RELATIONSHIPS WITH SHIPPING CARRIERS, LOGISTICS PROVIDERS, AND OTHER VENDORS.

• NEGOTIATE CONTRACTS AND ENSURE COMPLIANCE WITH SERVICE LEVEL AGREEMENTS

• SERVE AS THE PRIMARY POINT OF CONTACT FOR CLIENTS AND STAKEHOLDERS REGARDING FACILITY- RELATED ISSUES.

• ESTABLISH KEY PERFORMANCE INDICATORS (KPIS) TO ASSESS FACILITY PERFORMANCE AND OPERATIONAL EFFECTIVENESS.

• PREPARE REGULAR REPORTS ON FACILITY OPERATIONS, MAINTENANCE ACTIVITIES, AND IMPROVEMENT INITIATIVES.

• ANALYZE DATA TO IDENTIFY TRENDS AND OPPORTUNITIES FOR IMPROVEMENT Director of Facilities • Family First Health • 2019– 2024 Full time (40-50hrs weekly) 116 S George St, York, PA 17401

• OVERSAW MEDICAL FACILTIES IN 9 LOCATIONS WITHIN THE STATE OF PENNSYLVANIA

• COLLABORATE WITH THE VP OF OPERATIONS TO DEVELOP ANNUAL FACILITES PLANS THAT PRIORITIZE PROJECTS AND PROCURES

• ASSIST WITH DEVELOPING THE DEPARTMENTAL BUDGET AND AM RESPONSIBLE FOR DEVELOPING SYSTEMS TO MAINTAIN COST

• PROVIDES SUPERVISORY OVERSIGHT TO MAINTENANCE TECHNICIANS AND SECURITY POSITIONS INCLUDING DISCIPLINE AND PERFORMANCE MANAGEMENT

• ENSURES WORK BEING PERFORMED BY CONTRACTORS/VENDORS MEETS ALL ESTABLISHED QUALITY STANDARDS AND ASSOCIATED GUIDELINES AND REGUALTIONS

• MAINTAIN COMPLIANCE WITH OSHA AND ALL OTHERWORK-RELATED ENVIRONMENTAL STANDARDS IN COORDINATION WITH CLINICAL AND ADMINISTRATIVE STAFF

• IMPLEMENTS COMPONENTS OF SAFETY PLAN, AS ASSIGNED BY THE ENVIRONMENTAL OF CARE COMMITTEE (ECC) TO INCLUDE ALL SAFETY RELATED DRILLS

• ACTS AS CO-CHAIR FOR ENVIRONMENT OF CARE COMMITTEE (ECC)

• ACTIVELY PARTICIPATES IN KEY ORGANIZATIONAL MEETINGS, INCLUDING LEADERSHIP MEETINGS

• WORK WITH STAFF AT ALL LOCATIONS TO IDENTIFY CURRENT OR POTENTIAL HAZARDS AND DEVELOP SUSTAINABLE SOLUTIONS

• DEVELOPS AND MAINTAINS INVENTORY CONTROL MECHANISMS BOTH ON AND OFF SITE Facilities Supervisor • Loyola College • 2016– 2019 Full time (40-60hrs weekly) 4501 N Charles St, Baltimore, MD 21210

• CREATED AND FACILITATED A TEAM ENVIRONMENT RESTORING ACCOUNTABILITY AND EFFICIENCY

• SCHEDULING AND ASSIGNING OF DAILY WORKLOAD FOR BOTH FACILITIES AND RESTORATION EMPLOYEES. ALLOCATING ENOUGH TECHNICIANS, TIME, MATERIALS AND TOOLS.

• PREPARED FINANCIAL DATA AND PROCESSED COMPARABLES FOR CURRENT AND FUTURE PROJECTS

• PRESENT WEEKLY PROJECT STATUSES ALONG WITH A VARIETY OF RECURRING REPORTS REFLECTING DAILY OPERATIONS FOR MULTIPLE DEPARTMENTS

• INSPECT AND DETERMINE SAFETY OF ALL FACILITIES ON CAMPUS INCLUDING EQUIPMENT MECHANICAL AND STRUCTURAL COMPONENTS CERTIFYING ANY REPAIRS.

Director of Facilities• Emeritus of Towson • 2012– 2016 Full time (40-50hrs weekly) 6451 N Charles St, Baltimore, MD 21212- Supervisor

• WORKING KNOWLEDGE OF GROUNDS AND FACILITY EQUIPMENT (HVAC, ELECTRICAL, PLUMBING, ETC.) TRAINING OF ALL NEW FACILITY EMPLOYEES TO ESTABLISH A TEAM OF QUALIFIED, ACCOUNTABLE AND KNOWLEDGEABLE EMPLOYEES.

• TRAINING OF LOCAL MAINTENANCE PERSONNEL IN SYSTEMS AND BUILDING/STATE REQUIREMENTS.

• MAINTAINED STATE INSPECTIONS RECORDS CONDUCTING INSPECTIONS WITH BOTH STATE AND COUNTY OFFICIALS ENSURING COMPLIANCE WITH PARTICULAR ATTENTION TO ELECTRICAL AND FIRE SAFETY

• MAINTAIN SPEND-DOWN BUDGET REPORTS

• ON CALL 24/7 365 ALLOCATING FOR 24-HOUR REPAIR RESPONSE TO ALL FACILITY Director of Maintenance and Environmental Service – Genesis Healthcare 2012-2012

Director of Environmental Service – Residence on Greenbelt 2010-2012

Self Employed - CG Home Improvements & Remodeling- MHIC# 982**-****-****

Education – Edgewood High School Edgewood, MD (94’) Skills

Project Management – Financial Analysis

Customer Relations - Communication

Problem Solving - Negotiations

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