Salesforce Com Software Development

Professional Summary:

● * years of experience in developing Cloud-based applications in the Salesforce.com platform with hands-on experience in developing and maintaining Salesforce solutions.

● Proficient in dealing with the functionalities related to the Sales Cloud and Service Cloud.

● Involved in various stages of Software Development Life Cycle (SDLC) including analysis, design, development, testing, deployment, and maintenance.

● Designed and Deployed the Custom Objects, added Custom fields, Flows, Approval processes, Validation rules, and Created Custom Tabs for Custom Objects.

● Extensive business knowledge and customization experience on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards.

● Worked on writing Apex Triggers Apex Classes, Batch Apex and Scheduled Apex.

● Experience in developing various lightning components, events, and applications.

● Technical knowledge about Salesforce Lightning schema builder, process builder, app builder, components and lightning connect.

● Sound understanding of SOQL and SOSL for querying and searching data for the Force.com platform.

● Experience in deploying Salesforce components across various instances using Change Sets and VS Code.

● Excellent communication and interpersonal skills, accustomed to working in both large and small team environments. Technical Skills:

Salesforce.com Flows, Approval Processes, Process Builders, Custom Objects, Record Types, Email to Case, Page Layouts, Reports, Dashboards, Data Loader, Role Hierarchy, User Management, Groups and Queues, custom Formulas, SOQL, SOSL, Flows, Lightning Web Components, Visual Force Pages. Web Development HTML, XML, CSS, Visualforce, JavaScript Languages Apex, JavaScript, SQL

IDE VS Code

Professional Experience:

Company: Methode Electronics, Chicago,IL Jan 2023 – Till Date Role: SFDC Admin/Developer

● Administrated and monitored the company’s Salesforce CRM application.

● Provided support ongoing Salesforce.com maintenance and administration services including periodic data cleaning, custom objects, workflow, user management.

● Involved with Salesforce.com Premier Support and handled the support cases with the help of Salesforce.com support.

● Created profiles/Permissions Sets and implemented Object level, field-level and record-level security.

● Designed and developed Flows, validation rules, formulas, and customizations within Salesforce.

● Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

● Worked on Salesforce.com customizations using Apex (Classes, Triggers and Web Services), Lightning Web Components

(LWC), Aura Components and Visualforce which consists of several new data integrations.

● Used Data Loader for insert, update, and bulk import or export of data from (SFDC) Salesforce.com objects(Ex: Opportunities, Opp-Line items, Product and underlying objects, Accounts, Contacts, Cases).

● Created Custom buttons, Record types, page layouts, Profiles, Custom Setting, and Assignment rules.

● Used Change Sets to deploy code between the Sandbox and Production environments for final implementations and prepared Deployment documents.

Client: Lands' End, Dodgeville, WI Jun 2021 – Nov 2022 Role: Salesforce Developer

● Gathered business requirements and then effectively took part in sprint planning and grooming.

● Built multiple functionalities to fulfill the business requirements using Lightning Home Page, Record Page, reports, dashboards, and Flows.

Geetha Rani Dakoju

SFDC Developer/Admin

Email: **********.******@*****.*** https://www.linkedin.com/in/geetharanidakoju/ Ph #: 847-***-****

Visa Status: Green Card

https://trailblazer.me/id/geetharanidakoju

● Worked on Salesforce.com customizations using Apex (Classes, Triggers and Web Services), Lightning Web Components

(LWC), Aura Components and Visualforce which consists of several new data integrations.

● Delivered advanced LWC components as specified in the design, functional and non-functional requirements, within the established budget, time, and quality standards.

● Followed Agile methodology to deliver the periodical changes to production.

● Used Change Sets to deploy code between the Sandbox and Production environments for final implementations and prepared Deployment documents.

Client: Kin Insurance, Chicago, IL Jan 2020 – May 2021 Role: Salesforce Developer

● Involved in SFDC implementation and maintenance of CRM functionality.

● Created various roles, profiles and configured the permissions based on the organizational hierarchy requirements.

● Created the flows, Events, Approval process, and Flows in order to support the business functionality.

● Managed security controls by modifying sharing settings, field accessibility, password policies, session settings, and network access.

● Developed and Configured Dashboards, Reports and Report Folders for different user profiles based on the need of the organization

● Designed various HTML Email templates for Auto-Response to customers

● Responsible for migrating existing data (Accounts, Contacts, Events and Tasks) from legacy systems to Salesforce.com using data Loader.

Client: Bremer Bank, Minneapolis, MN Jul 2018 – Dec 2019 Role: SFDC Developer

● Involved in capturing, analysing, and documenting requirements (Use Cases) for Salesforce.com implementations.

● Developed various Custom Objects, Components, Controllers, Custom Reports, Custom tab, Labels, Visualforce pages, Validation rules, Approval Processes, and Auto-Response rules for automating business logic and report folders for different users and profiles based on the requirement.

● Worked with Data Loader, App Exchange Applications, Validation Rules, Workflows, Approval Process, and Reports & Dashboards.

● Created different profiles and setup the permissions based on the roles in the organization.

● Worked on Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

● Developed and implemented both the time-dependent and immediate workflows as per the requirement.

● Created the unit test cases and reviewed the tester test scenarios based on the functionality.

● Used SOQL/SOSL for DML operations on various standard and Custom Reports and Reports Folders for different user profiles based on the need in the organization.

● Created profiles, and roles and implemented object level, field level, and record-level security.

● Performed the role of a support engineer for the internal users and helped them in getting used to the application, generated reports, and saved them for further access to the users. Company: Stigentech IT Services, Hyderabad, India May 2015 – Apr 2017 Role: SFDC Admin

● Handled administration, customization, configuration, mapping, data migration and integration of Salesforce.com applications.

● Designed Visualforce Pages with HTML along with custom controllers and controller extensions.

● Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.

● Customized page layouts for the opportunity, contacts, and accounts based on user roles, and groups of sales cloud objects.

● Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports, and dashboards.

● Implemented pick lists, dependent pick lists, lookups, master-detail relationships, validation, and formula fields.

● Worked on the deployment of code from Sandbox to production using Force.com IDE tool.

● Created and maintained Reports and Dashboards to provide fast access to key business metrics.

● Provided Case Management by configuring email-to-case for end users to submit a case through Outlook. Education:

● Master of Computer Applications (M.C.A) from Andhra Mahila Sabha, Osmania University May 2004 — June 2007

● Bachelor of Computer Applications (B.C.A) from VRIAS, SV University May 2001 — June 2004

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